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Halalbooking Reviews 6,012

•
TrustScore 5 out of 5

4.8

Travel Agency
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless and easy booking process, often highlighting the competitive and unbeatable prices found on the platform. Many users appreciate the website's user-friendly interface, clear information, and effective filtering system, which helps them find suitable options and amenities. The service, including transfers and customer support, is frequently described as excellent, with many people noting smooth and well-organized experiences. However, some customers also noted issues with room discrepancies upon arrival, such as receiving a twin room instead of a double, or a room with no view when not clearly disclosed during booking. A few other people also felt that reward points expiring quickly was unfair, and there were occasional reports of delayed airport transfers leading to missed flights. Some reviewers were not happy with hotel amenities not being as advertised, like a non-functional heated pool.

What people talk about most

Booking process

Clients share positive opinions on the booking process, highlighting its ease, speed, and hassle-free nature.... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive rates and excellent deals, often... See more

Website

Users describe positive interactions with the website. Many customers find it easy to use, navigate, and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the transparent, reliable, and... See more

User experience

People report positive experiences with user experience, highlighting the ease of booking, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used halalbookings.com for accommodation to visit Kuala Lumpur, Malaysia. The process was really simple and quick. Appreciated the full refund option with world politics as they are, but didn't need... See more

Rated 5 out of 5 stars

Unbeatable prices and an excellent range of options – HalalBooking has quickly become my go-to website. The staff are incredibly helpful and respond to queries very quickly, making the whole process s... See more

Company replied

Rated 5 out of 5 stars

We have now made a number of bookings using Halalbooking, within our family group. The website is well laid out and easy to use. It has a very good level of detail for each hotel/resort. The filters... See more

Company replied

Rated 5 out of 5 stars

Despite my initial misgivings, halalbooking.com are genuine and delivered as promised. Oumaima from halalbooking.com helped clear up my misunderstanding around the price I was quoted and helped negot... See more

Company details

  1. Travel Agency

Written by the company

Halalbooking.com is the world’s leading search and booking website for halal-friendly travel, allowing you to book accommodation online. Halalbooking aims to provide halal-conscious travellers from all over the world with a wide choice of accommodation that best suit their preferences.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Send text messages asking for reviews for points

Send text messages via short code (without an unsubcribe option) button in breach of Uk law. Saying that will give you points worth $5 if you leave a positive review.

16 February 2026
Unprompted review
Halalbooking logo

Reply from Halalbooking

Thank you for taking the time to share your concerns.

We would like to clarify that the SMS sent after a completed stay is not a marketing newsletter. It is a one-time service message linked to a recently closed booking, simply inviting the guest to share feedback about their experience. It is not a recurring promotional message and is not sent repeatedly.

In relation to the points mentioned, these are part of our general loyalty programme and are offered for submitting a review after a completed stay — not in exchange for a positive review. We value honest and genuine feedback from all our customers.

We take UK regulations and communication standards very seriously and continuously review our processes to ensure full compliance.

We appreciate you raising this matter.

Rated 5 out of 5 stars

I have used Halalbooking many times for…

I have used Halalbooking many times for hotel reservations and have never had any problems. I recommend it to everyone. For users in Turkey, there is an option to pay in installments with a credit card for Turkish hotels. Customer service is very helpful.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent travel agent

Excellent travel agent,
Enough information about the facilities, hotels... etc
Real evaluation, correct data
Flexible not charging any hidden charges

13 February 2026
Unprompted review
Rated 4 out of 5 stars

8 - 8.5 out of 10

I will recommend this hotel if you want to do the activities close to it (a bit far from many things) for its price, room size & comfort, & and super friendly & supportive staff .. although small beach & breakfast has the variety but not the quality or cleanliness.

26 January 2026
Unprompted review

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