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Haiya is a WhatsApp Business platform for teams, built and owned by Quest Website Developers Ltd, a company registered in Kenya (registration number CPR/2014/172802). Haiya is a product of Quest Website Developers Ltd, not a separate company: Quest is the legal entity behind Haiya and is responsible for the service. With Haiya, a business connects its WhatsApp number through the official WhatsApp Business API and runs it as a team. Everyone answers from one shared inbox, every chat has an owner, and every customer has a contact record with notes, tags and history, so customer conversations stay with the business instead of on one person's phone. Haiya includes: - A shared team inbox for one or more WhatsApp numbers - A WhatsApp CRM with leads and pipelines beside each chat - Broadcasts with approved message templates - Automations, including WhatsApp forms that collect details and photos inside the chat - Connections to your own systems through Haiya's API and webhooks - Native apps for iPhone and Android, plus the web dashboard Every plan starts with a 3-day free trial through the App Store or Google Play, and plans start from $8 a month. WhatsApp message fees are paid directly to Meta, with no markup from Haiya. Businesses in Kenya use Haiya to answer quote requests, take listings, send invoices and handle customer inquiries on WhatsApp. You can read their stories at haiya.co/customers. Questions or problems? Contact us at support@haiya.co or +254 722 925 311. Our office is at Muguku Business Center, Posta Road, Kikuyu, Kiambu County, Kenya.
Muguku Business Center, 2nd Floor, Suite 2R, Posta Road, Kikuyu, Kiambu County 00902, Kenya, 00902, Nairobi, Kenya
3.8
2 reviews
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Haiya has changed how we handle customers at Lance Security System. Every WhatsApp enquiry goes straight to the right team member, and they can take it all the way from quote to invoice to M-Pesa payment in one place. It has saved us a lot of back and forth. We’re very happy with it and can’t wait for more features.
At Zinen Technologies Ltd we use Haiya every day, and it has made team communication much easier. When a WhatsApp message comes in, we assign the lead to the right team member. From there, they can create a quote, send an invoice and even request payment through M-Pesa, all in one place. This has helped us a lot. We’re very satisfied and looking forward to more features.
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