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Hairyfairygodmother Reviews 1

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TrustScore 3 out of 5

3.2

Hair Product Store
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Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Very disappointed with their customer…

Very disappointed with their customer care. Placed an online order and received a cheaper product. Was hoping that this could be resolved quickly by email feeling it was a genuine mistake however, I have emailed them 3 times over a 10 day period and had no response whatsoever and the situation remains unresolved. I will return the product today using recorded delivery at my own expense and request a full refund.
There appears to be no way of communicating with this company by email in my experience, there is a phone number on their website for contact but it is a premium rate number so if they do make a mistake when posting out orders it is extremely difficult and expensive to resolve it.
I do not recommend.

11 October 2023
Unprompted review

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