hairretentionclinic.com.au Reviews 32

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Karl is extremely knowledgeable about hairloss. He explains all the products well without any pressure to sell. The hair helmet I have used has been great.

Rated 5 out of 5 stars

I honestly can’t recommend Karl at the Hair Retention Clinic enough. Dealing with hair loss can feel really overwhelming, but Karl completely changed that experience for me. From the very begin... See more

Rated 5 out of 5 stars

It's only very early days in my HRC journey, but so far so good. Had my initial consult with Karl and the advice he gave was helpful, concise and informative, and he gives me confidence in the proces... See more

Rated 5 out of 5 stars

I have been really pleased with the service provided by Hair Retention Clinic. I had a lot of questions before commencing and nothing was too much trouble to help me with. The staff and doctors were a... See more

Company details

  1. Health and Beauty Shop

Written by the company

Australia's Newest and Best Value at Home Hair Loss Clinic There is no cure for hair loss, but if you act quick their is stabilisation, stimulation for regrowth and retention. Speak to the Doctors and specialists at Hair Retention Clinic. Medically proven and Individually tailored hair growth and hair retention program for you to do in the privacy of your own home. Private, Discreet and sent directly to your door.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Professional and knowledgeable

Karl is extremely knowledgeable about hairloss. He explains all the products well without any pressure to sell.
The hair helmet I have used has been great.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service all round

Fantastic service all round. Karl has been consistently professional, quick to respond and genuinely helpful across both the purchase and aftercare support. It’s rare to get this level of customer service.

Loving the product too - starting to see new hair growth coming through, which is exciting. Would definitely recommend

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Feeling positive and in safe hands

I honestly can’t recommend Karl at the Hair Retention Clinic enough.

Dealing with hair loss can feel really overwhelming, but Karl completely changed that experience for me. From the very beginning, he was knowledgeable, honest, and genuinely invested in helping me find the right solution.

What I appreciated most was how personalised everything felt. He took the time to really understand what I was going through and explained every step in a way that made me feel comfortable and confident. There was never any pressure, just support and guidance.

You’ll be in the best possible hands with Karl.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

I've been using the Grow280 Cap for a number of years and it has been very effective. A few years after purchasing (and well outside the warranty period), I ran into a minor tech problem with a part. The team were generous in their time to help me troubleshoot, helped identify the problem, and promptly sent me a new part without any charge. Great customer service, and looking forward to continue using the Cap for many years ahead. Highly recommend.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I will definitely be using this long term as its so easy and convenient to use. The customer service is great, they always respond quickly and answer all questions. I recommend incorporating the hair growth serum (minixoil) that they have to boost results. Its much more cost effective buying from Grow Laser cap than anywhere else.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! Answered my call straight away when I made my initial enquiry. I bought the cap, hair tonic and nutritional supplement. My hair returned quickly and it thick and healthy. It has been a year since I bought the cap and it is working well. Easy to re-order hair tonic and supplements.

26 September 2024
Rated 5 out of 5 stars

So far, so great!

I started on this journey with a touch of skepticism, but its been a delightful surprise. From the initial consult, I've had nothing but professional and personalised care. Starting the treatments was seamless, and somewhat curated to my unique hair concerns. Though its still early days, the transformation is looking promising and makes me excited for the journey ahead. I cant wait to see the final results.

30 September 2023
Unprompted review
Rated 5 out of 5 stars

Just a fantastic experience with the HRC team!

What a fantastic experience dealing with HRC!

I dealt with Karl who was absolutely amazing in his attention to detail and knowledge when it came to my specific issue. Can't speak highly enough of him and the entire team. Just a truly positive experience and would recommend to anyone looking for a solution to hair loss.

25 September 2023
Unprompted review
Rated 5 out of 5 stars

My experience at Hair Retention Clinic…

My experience at Hair Retention Clinic was fantastic. From the first consultation, I was made to feel at ease and the process of my understanding of what was happening with my hair loss concerns was easily explained to me. The information I was given was super informative and helped me understand the treatments options available. Dr Jared John was equally fantastic and I am very thankful I contacted Hair Retention Clinic. I encourage anyone with hair loss concerns to contact hair retention clinic who will facilitate your appointments with friendly professionalism and like me, achieve excellent results.

Thank you team
Paul

8 September 2023
Unprompted review

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