Hairnyextensions Reviews 

66
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Couldn’t recommend Norah enough. The quality and standard of hair alongside her professionalism is second to none. When I first went to Norah over 4 year ago I had balding patches at the sides of... See more

Company replied

Rated 5 out of 5 stars

I first came to Norah after box dying throughout the pandemic and my hair was an absolute riot. She was professional,knowledgeable and patient and gave sound advice about getting my hair back to a... See more

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Rated 5 out of 5 stars

I have been using hairnyextensions for over 7 years now and I would absolutely not go anywhere else. I love my hair it’s my pride and joy and I have been having my hair extentions fitted by Norah and... See more

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Rated 3 out of 5 stars

Hair looks nice on arrival and packaging is nice. No problems at all with delivery. I have worn these Nanos for three months after trialling a weft. I would say that they will not be long-lasting,... See more

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Company details

  1. Hair Extensions Supplier

Written by the company

We sell Remy human hair extensions in most methods including accessories for your journey in the world of hair. Also do face to face training & online courses.


Contact info

4.1

Great

TrustScore 4 out of 5

66 reviews

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4.1

All reviews

(66)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I have had hair extensions of Norah for…

I have had hair extensions of Norah for 1 year now and amazing hair and quality and I even done hair extensions course with her self and it was amazing step by step and the after care is amazing and the confidence she has gave me is amazing xx

16 October 2025
Unprompted review
Rated 3 out of 5 stars

Lovely on arrival, not going the distance

Hair looks nice on arrival and packaging is nice.
No problems at all with delivery.
I have worn these Nanos for three months after trialling a weft.
I would say that they will not be long-lasting, as I have experienced shedding and extensions are now much shorter than others purchased before these, which have been in longer.
I have been wearing hair extensions for many years and am fully used to maintaining and wearing.

17 October 2025
Unprompted review
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Reply from Hairnyextensions

We really appreciate your feedback and are glad to hear you had a good experience with the weft. We’re sorry to hear the nanos didn’t hold up as well — we’d love to look into this for you and find out why there’s been a difference in performance. Both the weft and the nanos are made from the same high-quality hair, so this shouldn’t usually happen.

Did you happen to use any different products, extra heat styling, or swimming while wearing the nanos? That information will really help us work out what might have caused the difference. Please get in touch with your order details so we can investigate and help understand why the same quality was different this time.

Rated 5 out of 5 stars

Omg I am made up with these extensions

Omg I am made up with these extensions! They’re amazing quality & so thick I usually need to buy more hair but this hair is so thick I don’t need to, Don’t hesitate to buy it’s honestly great hair at a great price! ❤️

5 October 2025
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your lovely review! 🥰 We’re so happy to hear you’re loving your new extensions and that the quality and thickness have exceeded your expectations. Your feedback means the world to us! 💛✨

Rated 5 out of 5 stars

amazing hair have used on myself and on…

amazing hair have used on myself and on clients.great customer service

13 August 2025
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your support! 💛 We’re so glad you and your clients are loving the hair — and we really appreciate your kind words about our service too! ✨

Rated 5 out of 5 stars

Great Quality Hair!!!

HairNY is the best quality of hair I have tried, it is unreal!!! Has lasted so well so far and looks and feels as good as the day I got it. Owners are very knowledgeable on all aspects of hair… couldn’t recommend it enough!!!

28 May 2025
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your amazing review! We’re thrilled to hear you’re loving the quality of our hair and that it’s lasting beautifully for you. We take a lot of pride in sourcing the best hair and making sure our clients get expert advice and support. Your kind words mean the world to us, thank you for recommending HairNY! 💛✨

Rated 5 out of 5 stars

AMAZING

Purchased my hair last year in November .. it is now may 2025 and my hair is still beautiful and thick. I always opt for platinum blonde in nanos and in the past with other brands - the blonde tends to last 2-3 months but not hairNY !! 6/7 months going strong. Look after your hair and the hair will pay for itself ! Won’t be using any other brand.

6 May 2025
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your amazing review! We’re so happy to hear that your platinum blonde nanos are still going strong after 6+ months—that’s exactly the kind of quality we strive for. Your commitment to looking after your hair really shows, and we’re honoured to be your go-to brand. We can’t wait to keep supporting your hair journey!

Rated 1 out of 5 stars

Customer service is awful

Customer service is awful. Hair come bright yellow wouldn’t even tone so not sure if this is human hair. Split ends all over the hair and very dry. Company tried to be rude and say I don’t know how to tone the hair when I am a professional and never had this problem in my whole career. Hair was very faulty but didn’t even get offerd a refund. Please do not waste your money

19 March 2025
Unprompted review
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Reply from Hairnyextensions

Hi Amy

We’re sorry to hear that you weren’t satisfied with your purchase. Our shade 60A is our whitest blonde and is not a pure yellow shade . Many of our customers and professional stylists successfully tone this shade without any issues. As with all authentic human hair, split ends are natural, and this does not indicate poor quality.

At no point did we intend to insult you or question your expertise. Our policy is to assess any concerns first, which is why we requested the hair to be returned before offering a resolution. However, you chose not to send it back. While we strive to provide excellent customer service—something reflected in our high ratings—we regret that we couldn’t reach a resolution in this case.

We always appreciate feedback and are continuously working to improve our service.

Best,
Hair NY Team

Rated 5 out of 5 stars

I’ve had my 200g weft in since October…

I’ve had my 200g weft in since October and the quality of the hair is amazing the thickness is still there and for the price as well it’s amazing and affordable for such amazing quailty hair. The owner is so nice and understanding. I really recommend using this hair as you get amazing results and understanding behaviour. 10/10 xxxxx

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Hair NY Extensions- the best in the business!

I had my set of extensions supplied and fitted by Norah and I am so over the moon. Norah is the kindest soul inside and out and made me feel at ease throughout the entire process. I had felt as if I’d known her my whole life! She talked me through the method in which she was fitting my hair as it was different from my previous weave. Before, my weave from another company and fitted by another stylist was making my head sore, itchy and inflamed. Norah explained the reason why I felt like this and once she fitted my weave, I felt the difference instantly. My head is now pain free! I also had purchased my hair from Hair NY which is amazing quality, the perfect blonde for me, the curls stay in and it is so soft. There is no shedding or breakage. I 1000% recommend buying and having your hair fitted by Norah. She is the best! And I can’t wait for a refit and catchup! Xx

27 January 2025
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your lovely review! We’re absolutely thrilled to hear how happy you are with your extensions and that Norah made the experience so comfortable for you. She truly is amazing at what she does, and we’re so glad she could help resolve the issues you had before. It’s wonderful to hear that you’re loving your Hair NY extensions too—we pride ourselves on quality, so knowing they’re the perfect match for you means the world! We can’t wait to see you again for your refit and catch-up! xx

Rated 5 out of 5 stars

I very recently got my new extension in…

I very recently got my new extension in with the wonderful Norah, best in the business and I will continue to use this wonderful lady. Norah is 1 in a million and is always very happy to listen and offer some advice. Thank you as always Fiona Bonner xx❤️❤️

25 November 2024
Unprompted review
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Reply from Hairnyextensions

Thank you so much, Fiona! Your kind words truly mean the world to me. It’s always such a pleasure to have you in, and I’m so glad you’re happy with your new extensions! I’m always here to listen and help in any way I can. Looking forward to seeing you again soon. ❤️❤️”

Rated 5 out of 5 stars

Amazing quality

Ordered my hair from the website and came very fast! The best quality hair extensions I’ve ever had! Perfect ammount of hair for the length 24” 200g and didn’t need to cut any off the sides … feels so thick and smooth and no shedding at all deffo recommend. Also the most lovely lady who owns this brand so helpful and kind Xx

11 December 2024
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your lovely review! We’re thrilled to hear that you’re happy with your 24” 200g extensions and that they arrived so quickly. It’s amazing to know they were the perfect amount of hair for you and required no extra trimming of the track due to it designed exactly to fit in 2 double rows with 1 meter in width! We’re especially glad you found them thick, smooth, and free from shedding. Your kind words mean the world to us, and we’re always here if you need any help or advice in the future. Thank you for recommending us! Xx

Rated 5 out of 5 stars

It was my first time using this company…

It was my first time using this company and the lady who owns the company is so lovely there was a mix up with my package and she went to the end of the earth to help the hair is five star quality and for a faction of the price would definitely recommend you won’t go anywhere else again

4 December 2024
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your wonderful review! It means the world to us that you had a positive experience, even with the initial mix-up. We’re so glad we could sort everything out for you and that you’re happy with the quality of the hair. Your kind words and recommendation truly make our day! We’re looking forward to serving you again in the future,thank you for trusting us!

Rated 5 out of 5 stars

Was recommend to Norah from a friend

Was recommend to Norah from a friend. I had bought extensions previously from a website by a very well known hair website and pricey! Won’t name the company hair that was meant to last at least 9 months ! Was awful ! Went to Norah and she fitted her own brande of hair for me and it’s the best hair iv had after paying over the odds for hair extensions in the past I will never go elsewhere again! The quality of the hair norahs own brande is the best hair iv ever had fitted the quality is unmatched! Plus she’s so lovely makes you feel so comfortable and left feeling amazing ! X

6 December 2024
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your lovely review! It means the world to us that you’re so happy with the quality of our hair extensions and your overall experience. We’re thrilled that our brand exceeded your expectations, especially after your previous experience. Knowing you feel comfortable and leave feeling amazing is exactly what we strive for! We’re so grateful for your trust and kind words, and we can’t wait to see you again soon! x

Rated 5 out of 5 stars

5* service.

Been coming to Norah for almost a year, the hair is amazing quality and the service is above and beyond. Love coming here 😍❤️

5 December 2024
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your kind words and loyalty! We’re thrilled to hear you love the hair quality and our service. It’s always a pleasure having you, and we can’t wait to see you again soon! ❤️😍

Rated 5 out of 5 stars

I’ve been to nora twice now for…

I’ve been to nora twice now for extensions and both times been very happy, nora is definitely my go to now for amazing quality hair.

25 October 2024
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with Hair NY service and the quality of our hair extensions range we provide. We truly appreciate your trust and loyalty, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

I have been a loyal client of Norah…

I have been a loyal client of Norah Hair Ny for over five years, and every visit has been nothing short of amazing. The quality of the hair extensions is unmatched—they look and feel incredible, and they last so well. Norah’s expertise in fitting the extensions is outstanding, and her attention to detail ensures they blend seamlessly every time. Beyond the extensions themselves, the overall experience is fantastic—Norah creates such a welcoming and professional environment. I always leave more than happy and wouldn’t trust anyone else with my hair. Highly recommend!

29 November 2024
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your kind words and for being a loyal client for over five years! It means the world to us that you trust us with your hair and continue to enjoy the quality of our extensions and service. We take great pride in providing deluxe hair extensions that not only look and feel natural but also last.

It’s always a pleasure to see you and ensure your extensions blend perfectly every time. Creating a welcoming and professional environment is something we’re passionate about, so it’s wonderful to hear that you feel comfortable and happy after every visit.

Thank you for your recommendation, and we look forward to continuing to take care of your hair for many more years to come!

Rated 5 out of 5 stars

I was introduced to Norah for my…

I was introduced to Norah for my extension a few months ago . Norah had never met me before so was unaware of what I was looking for.
We had a very thorough consultation I lost my hair at the sides due to menopause I had tapes in already . The consultation was so thorough Norah talked me through the process of taking them out she has the most amazing adhesive remover I have ever seen my tapes glided out .
Norah then went on to colour my hair and add her tapes she did two tone tapes . The quality and thickness of the tapes are incredible they are extremely natural I’m a hairdresser extremely fussy and careful with what I get in my hair . These are the BEST QUALITY hair I have had in years
Easy to maintain they wash without tangling I blow dry my hair all the time no frizz which I normally get with other extensions. I’m so so impressed that I have decided to get Norah to train me for my salon . It’s so well done that people have no idea I have extensions in my hair
Thank you Norah your a beautiful person inside and out with the best extension I have tried if you haven’t tried them then you should what are you waiting for ❤️

23 November 2024
Unprompted review
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Reply from Hairnyextensions

Thank you so much for this incredible review! It means the world to hear your experience and feedback. I’m thrilled that you felt confident and comfortable during the consultation and that the process met your expectations. Helping you with the removal, coloring, and application of the two-tone tapes was an absolute pleasure. I’m especially happy to know that, as a hairdresser, you value the quality and natural look of the extensions.

Hearing that you’ve had such a positive experience maintaining them—and that they’re so seamless people don’t realize you’re wearing extensions—makes me so proud. I can’t wait to see how your salon journey unfolds, and I’m honored you’ve chosen me for your training. Thank you for trusting me; your kind words and support mean so much. You’re a gem, and I look forward to seeing you and visiting you for a treatment in your salon 😊😍

Rated 5 out of 5 stars

OUTSTANDING!!

OUTSTANDING!!! I’ve had hair extensions 15 years and when they say double drawn they mean DOUBLE DRAWN!!! I had a wee error through tiktok and messaged on insta and was replied to within an hour and sent out my wee missing pack. I was just gona add some volume to my hair and decided to go ALL OUT and got a full head tapes! Honestly 20/10 hair and service! Colour match also spot on!

21 November 2024
Unprompted review
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Reply from Hairnyextensions

Thank you so much for your amazing feedback! We’re thrilled to hear that you’re so happy with the quality of our extensions and service. It means the world to us that, after 15 years of using hair extensions, you rate us so highly, especially with the double-drawn quality and colour match!

We’re also glad we could quickly resolve the TikTok mix-up for you and get that extra pack sent out. Enjoy your new full head of tapes and all the added volume! If you ever need anything else, don’t hesitate to reach out.

Thank you for trusting us, we’re here anytime you need!

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