You ask for feedback, but my email inquiry as to if your products are real, are unanswered. I've sent 2 emails requesting for an answer.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy transaction, fast shipping. Overall great experience. Will buy again. Thanks
Would like to say that I was very impressed with the customer service. My order had been quite delayed and EJ tracked my order through Canada post and made sure that it was delivered to my satisfactio... See more
Company replied
Thanks for the all correspondance you made from date of my order till it delivery. Super customer service that rarely we can see in this time.🙏
Will buy again
Easy transaction, fast shipping. Overall great experience. Will buy again. Thanks
22 September 2022
Are you products genuine ?
You ask for feedback, but my email inquiry as to if your products are real, are unanswered. I've sent 2 emails requesting for an answer.
4 October 2022
Great company
The staff is courteous and knowledegable regarding their products. Products always arrive on time. Will order again.
13 August 2022
Thanks for the all correspondance you…
Thanks for the all correspondance you made from date of my order till it delivery. Super customer service that rarely we can see in this time.🙏
17 July 2022
Never recieved my item
30 June 2022
Reply from ⠀
Hello Tristan,
Thank you for taking the time to share your feedback with us. I'm so sorry to hear that your delivery has not been received yet. While we strive to get our customers their products as quickly as possible, once an order is received by our primary mail carrier (Canada Post), there may be occasional shipment delays due to circumstances outside our control.
I've shared this with the Hair Med team to resolve this as quickly as possible. I assure you that this was an uncommon occurrence, and we'll do better in the future. Please find the most recent email from EJ at hairmedline@gmail.com for further assistance. Again, please accept my sincerest apologies on behalf of everyone from the Hair Med team.
Sincerely,
EJ
Hair Med
Great Service and Follow Up
Ordered a Dutasteride prescription through HairMed. Their team was friendly and attentive the entire process. I would recommend HairMed to anyone looking for similar products or services.
28 June 2022
Great product, Fast shipping.
Everything is accordingly set as a customer would want except the timing of notifications - I received both the shipping and delivery notifications a day after they actually took place.
20 June 2022
Very quick and easy to make an order
Very quick and easy to make an order, I received my product right away within a couple of days. I will always order from here and definitely tell others to order from here too.
10/10.
14 May 2022
Great!
Fast shipping, great communications via email. I will definitely buy from Hair Med again! Thank you!
9 May 2022
Delivered early
Delivered early, and products were as shown. Great prices as well. Thanks HairMed!
27 April 2022
Delivered within given time frame
Delivered within given time frame. Cheapest price as well. No complaints
1 April 2022
The ordering process was streamlined…
The ordering process was streamlined and easy. The product was received in a timely fashion, no problems. And the prices are good. Thank you.
24 March 2022
Haven't received my order in reasonable…
Would like to say that I was very impressed with the customer service. My order had been quite delayed and EJ tracked my order through Canada post and made sure that it was delivered to my satisfaction. This is a small,new company that is worth considering. Very professional from start to finish. Thank you.
17 March 2022
Reply from ⠀
Dear Terri,
Thanks for taking the time to bring this to our attention. I'm so sorry your order hasn't arrived yet. Our team checked the shipment's status, and we see that, as of today, Canada Post has marked your order as delayed. While we strive to get our customers their products as quickly as possible, once an order is received by the mail carrier (Canada Post), there may be occasional shipment delays due to circumstances outside our control.
I assure you that this was an uncommon occurrence, and we'll do better in the future. As you can see from the other verified reviews below, we are known for our responsiveness and caring deeply about our customers. We will use your feedback to make the fufillment processes on our end even better. Again, please accept my sincerest apologies on behalf of everyone from the Hair Med team.
We are monitoring your shipment status updates with Canada Post, and we will continue to work with you to resolve this as quickly as possible. We would love to make things right if you gave us another opportunity!
Sincerely,
EJ
Hair Med
So far so good.
So far so good.. better price than the regular brand, and delivery was fine :)
11 March 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.