I mistakenly ordered a product from Hairluxehub and immediately tried to cancel it. Although the membership at Hairluxe was cancelled, a company policy did not allow a refund. Recently, the company r... See more
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See what reviewers are saying
I received a notification that I had created a paid account, which I wasn’t aware I had done. I reached out to the team, and they were very helpful. They processed a refund and will return the f... See more
I received an email stating my money would be refunded to my account for a purchase I made. However I never made a purchase through this company. I’m happy they are refunding my money but upset that t... See more
I thought i was getting a yeti for 11 dollars. Unexpectedly it signed me up for a subscription I didn't want or need. I am writing this so hopefully they will give me my money back and cancel. Plea... See more
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Supuesto fraude
Hello, I am Eddie, a debit card issuer who was a victim of your company when they debited money from my account that I did not authorize. I authorized it, and what's more, I don't even know who they are. I only just found out they exist because of this financial fraud. I need a refund. I will have to report this to the San Francisco, California, USA police. Thank you, I hope you will take my request seriously. Or pay attention
That I was charged for a service I… didn't even look for or sign up for.
That I was charged for a service I didn't actively seek. Si I'm being credited back for the purchase I didn't authorize. Hopefully that's a refund.
Refund
My issue hasn’t been resolved and y’all are still taking money out of my account. Also forcing me to do a review in order to get a refund.
Issues taken care of promptly and…
Issues taken care of promptly and without difficulties.
The escalation team was very quick to…
The escalation team was very quick to get my request reviewed and finalized.
I didn’t sign up for this and didn’t…
I didn’t sign up for this and didn’t give permission to take money out my account I’m waiting for a refund
Quick response to emails!
Happy 😊😊 to responses service is very…
Happy 😊😊 to responses service is very good helper is very good
I didn’t even realize what was…
I didn’t even realize what was happening & they debted my account
SCAM,FAKE,FRAUD
SCAM,FAKE,FRAUD
Redirect you to a website and subscribe you to a platform and CHARGE your Card instantly and if you don't cancel your subscription then monthly you'll be charged again.
Don't fall for this SCAMMERS
I am very pleased with this company
I am very pleased with this company. Raj helped me with all of my issues and left me satisfied with the company!!
Help with Refund
Hello, I had a problem with this but they are addressing the issue now. They help me with my refund.
the representatives responded fast
the representatives responded fast but they are scammers wont refund money back to account but hound you about giving them good reviews and 5 stars to get your money back. Bad business! Need to be reported
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