Hair By Jennifer LTD Reviews 

87
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, extensive knowledge, and expertise, making them feel confident and at ease. Many highlight the welcoming and friendly approach, noting how the staff takes time to understand individual needs and delivers outstanding results. People frequently recommend the service, often stating they wouldn't go elsewhere. The excellent service consistently boosts confidence and transforms hair, with reviewers appreciating the personalized approach and consistent ability to achieve desired results. The overall experience is often highlighted as enjoyable and relaxing, fostering high satisfaction and loyalty among long-term customers.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, expertise, and... See more

Service

Reviewers mention positive feedback about service, consistently praising the professional and tailored... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been going to Jen since she started extensions and I would never choose to go anywhere else! Being in the hair Industry myself she is the one I’d recommend to anyone for extensions! She has all t... See more

Rated 5 out of 5 stars

So so glad people like Jen exist, I was having a major hair crisis that had completely knocked my confidence but she's made me feel amazing again! As a fellow hairdresser I can safely say Jen is gr... See more

Rated 5 out of 5 stars

A fantastic experience having Jen do my hair for the first time. I had extensions fitted elsewhere that were uncomfortable and visible. Within an hour and a half, Jen had changed some of the placement... See more

Rated 5 out of 5 stars

Jennifer is amazing at what she does. From the consultation to the fitting , She is Professional, Honest and knowledgeable. Jennifer is by far the best at fitting hair extensions and they always last... See more


Company details

Written by the company

Welcome to Hair By Jennifer LTD (but you can call me Jen). With 20 years industry experience, I am an award winning Hair Extension Expert and Educator, specializing in weaves, invisiweave, tapes and nano rings. I offer both hair extension services from my cosy home salon in South Birmingham, plus Hair Extension Training and Coaching all over the UK. I love creating beautiful transformations and helping each of my clients feel more confident and beautiful in their own skin. My goal is to enhance your natural hair, whether that is by adding a little thickness and volume, creating a bleach free balayage, or adding 24 inches and making you feel glam. Keeping your own hair healthy (and improving your hair health) is my priority, so each client receives a free copy of my 'Ultimate Hair Extension Aftercare Guide' via email. I also teach hair extensions and my award winning hair courses don't just teach you how to do hair extensions, but also how to grow your client base and get fully booked with loyal, dream clients. I also offer 1:1 coaching programmes from a VIP Power Hour, to a 6 Week Accelerator programme, to 3 and 6 month Coaching Containers. During these, we will work together to create a strategy that helps you reach your business goals and create more income.


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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4.9

All reviews

(87)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

From consultation to fitting highly recommended

From consultation to fitting I cannot recommend Hair by Jennifer highly enough. First time having "proper" extensions and was guided by Jens expertise and advised to go shorter than I thought which was absolutely the right decision for my lifestyle and the health of my own hair. She advised 16inch xxs weft extensions instead of just going with what I thought i needed and I couldn't have been happier.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a great consultation today

I had a great consultation today. She was friendly, professional, and took the time to understand exactly what I wanted. She carefully matched the extensions to my hair colour, and I would definitely recommend Jennifer . I’m really looking forward to my fitting!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

The best there is

The best there is . Always gets my extensions on point . Been going for nearly three years and never disappointed. Had made my dream come true of having long and thick hair.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

24” blonde weft full volume extensions

I have been going to Jen for full glam 24” weft extensions for around 6 years!! I would not choose anywhere else, my natural hair has stayed perfect condition and even grown massively due to the care and perfect fitting Jen does on my hair each time. Would highly recommend🩷.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

I have been going to Jen for 2 years…

I have been going to Jen for 2 years now and I honestly cannot rate her high enough. If I could give higher than 5 I would. My hair is becoming stronger and longer even with extensions it just shows if there fitted correctly your hair will never be damaged!

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love Jen to the extent that…

Absolutely love Jen to the extent that we travel for hours to get our extensions fitted by her instead of locally. She’s quick, does them so perfectly that they need refitting when they’ve grown out and not because they’ve just come undone. She’s an amazing extension specialist and worth every single penny and such a lovely lady

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed a hair extensions…

I recently completed a hair extensions course with Jennifer and it was honestly such an amazing experience. Jennifer is incredibly knowledgeable
about what she does, and it really shows in the way she teaches. She explained everything so clearly and made sure I felt comfortable and confident with every technique before moving on.

The online training course was amazing and so easy to follow, with so much valuable information included. It really helped me understand everything step by step and build my confidence before practising. The Success School was also incredible and such a great addition, giving so much helpful advice on how to grow and build a successful business in the hair extensions industry.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing training with Jennifer

Amazing training with Jennifer, very professional and excellent training throughout the day, Jen is really friendly and her knowledge around hair extension was outstanding. Thank you Jen for a fantastic day.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Jennifer is amazing at what she does

Jennifer is amazing at what she does. From the consultation to the fitting , She is Professional, Honest and knowledgeable. Jennifer is by far the best at fitting hair extensions and they always last well and look great. I cannot even feel the extensions in my hair when they are fitted by Jennifer as they are so comfortable due to the correct placement. Wouldn’t go elsewhere and highly recommend Jennifer to those looking to have hair extensions.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Jen highly enough

I can’t recommend Jen highly enough. She is absolutely amazing at what she does and always delivers outstanding results. She’s professional, friendly, and really takes the time to understand exactly what you want, making you feel comfortable and confident throughout. I always leave feeling so happy with my hair. Jen is incredibly talented, and I would always recommend her to anyone looking for a top-quality hair technician.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

A fantastic experience having Jen do my…

A fantastic experience having Jen do my hair for the first time. I had extensions fitted elsewhere that were uncomfortable and visible. Within an hour and a half, Jen had changed some of the placement and trimmed my hair, and now they look amazing. I can’t even feel them! I’ll definitely be back. She’s brilliant, and lovely!

20 December 2025
Unprompted review
Rated 5 out of 5 stars

The best!

Such a lovely lady and I have never been happier with my hair. Thank you so much! Would 100% recommend!!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Just amazing!!!!

I reached out to Jen for advice and guidance on how to better promote myself, my business, and what I do, as I genuinely felt like I’d tried everything with little to no success. That’s when we decided to book a content day — and honestly, it was one of the best decisions I’ve made.

From the moment I arrived, Jen was amazing. She made me feel completely at ease, had so much energy, and before I knew it I was dancing on camera — and I hate being on camera! 😂

This wasn’t just a content day. It was a confidence-building day. A mindset shift. A reminder of who I am and what I’m capable of. I left feeling empowered, supported, and finally out of my own head.

I now feel like I have the tools, knowledge, and confidence to go at it alone — and that is priceless. I’m so grateful for the experience and for Jen’s support. Highly recommend to anyone feeling stuck or doubting themselves.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

So so glad people like Jen exist!!

So so glad people like Jen exist, I was having a major hair crisis that had completely knocked my confidence but she's made me feel amazing again!
As a fellow hairdresser I can safely say Jen is great and her home salon is stunning.
Thankyou so much angel 💖

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Jenny was wonderful

Jenny was wonderful, from tge beginning until the end. Really happy about my transformation. My hair with extensions looks healthy. She won a client.
I definitely recommend Jennifer:

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Review

Jennifer is a true professional, would highly recommend to anyone considering extensions. She is knowledgeable, friendly and most importantly did a fab job with my hair!

20 November 2025
Unprompted review

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