I received my products very quickly and in good order. It would have been nice to receive a couple of samples with my order or travel size items of the ones I purchased, but did not. Another nice to h... See more
Company replied
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See what reviewers are saying
I was very happy again with the many products I could choose from, the easy navigation, and Haibu's excellent service. I particularly like the choice given for a delivery date - this week, next week a... See more
Company replied
I’ve placed multiple orders and I am very pleased with how quickly they deliver the product. As for the product itself, it’s exactly as described. However, I encountered one issue with my last order... See more
Wonderful service. I received my order very quickly (ordered it in the evening, the next day at lunchtime I already had the goods). Everything was neatly packed. The quality of the product is excelle... See more
Company details
About Haibu
Written by the company
haarproducten
kappersbenodigdheden
Vegan
Over ons
Wij zijn dé groothandel voor hair- & beauty professionals. Wij zorgen er graag voor dat jij als professional alles in huis hebt om jouw klanten zo goed mogelijk te helpen. En als we zeggen dat je er alles vindt, dan bedoelen we ook álles.
Je vindt er bekende merken zoals L'Oréal, Schwarzkopf en Goldwell, maar ook exclusievere merken zoals Mediceuticals, Shu Uemura, Alterna, SLA Paris, Kevin Murphy en Elleure. Scherpe prijzen en meestal dezelfde dag nog verzonden. Dus heb je vandaag het laatste beetje shampoo gebruikt terwijl je toch écht dacht dat je nog een fles op voorraad had? Geen zorgen, bestel dan vóór 23:59 uur en je hebt het de volgende dag in huis.
Wij bieden jou een razendsnelle en betrouwbare levering en een ruim assortiment met meer dan 200 merken. En dat allemaal voor de scherpste prijs! Haibu is er voor jou: de professional in het kappersvak die geniet van iedere dag in de salon.
Snel en gemakkelijk
Bij Haibu streven wij ernaar om alles zo snel en gemakkelijk mogelijk voor jou te regelen! Zo zorgen wij ervoor dat er dagelijks nieuwe kappersproducten aan ons haar en beauty assortiment worden toegevoegd, dat deze zijn voorzien van uitgebreide product informatie en altijd een scherpe prijs hebben!
shop nu!Contact info
Batterij 7, 7141 JL, Groenlo, Netherlands
- +31 (0)545-721091
- info@haibu.nl
- haibu.nl
Haibu APP
4.6
Excellent
64K reviews
Asks customers to review
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top service
28 October 2024
Haibu is Very Trustable …
Because Haibu Always has the Best prices and delivery very quick!
17 October 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible customer service
Terrible customer service. For my second order, I was kept waiting for several weeks. Reply from the online chatting (customer service) were not on time and not helping. They quit from chatting before the issue has been resolved. That was a very sad experience.
8 October 2024
Reply from Haibu
Bedankt voor je review.
Wat vervelend om te zien dat je zo ontevreden bent over onze klantenservice. Kan je aangeven waar je precies ontevreden over bent zodat wij dit wellicht naar tevredenheid kunnen afhandelen?
We horen het graag.
Met vriendelijke groet,
Team Haibu
Fast and free of charge delivery
Fast and free of charge delivery, good price and good quality products. Website is easy to use.
14 October 2024
Perfect!!!
7 October 2024
no goods in stock
4 October 2024
Reply from Haibu
Dear,
Thank you for your review. How annoying that you are of the opinion that we have no products in stock. Of course we have checked your order history immediately, this shows that your order was shipped immediately and that it was delivered to a delivery point, this was also reflected in the track and trace. If there are still things that are unclear, we would like to ask you to contact customer service so they can look into it with you and solve it if necessary.
We hope that we have provided you with some additional information and we look forward to seeing you again next time.
Kind regards,
Team Haibu
Translated with DeepL.com (free version)
Fast delivery, good range, affordable.
I have been ordering my hair products from Haibu for about a year now. It is always a breeze to order, arrives quickly, orders are always correct and it's a pleasure to use. Highly recommend.
27 September 2024
Placed my order with Haibu 10 days ago
Placed my order with Haibu 10 days ago. Received no email confirmation, which means no order number either. They are happy to take my money, but give me no product.
27 September 2024
Reply from Haibu
Dear Kelly,
Thank you for your review. How annoying that you consider that you have not yet received a package. Of course I have checked it immediately for you. This shows that your order should have already received 28-09-2024. If this is not the case, I would like to ask you to contact our customer service, so they can look into it with you and if necessary solve it for you.
We hope to have provided you with some additional information and to see you again next time. Kind regards,
Team Haibu
Perfect en hele snelle levering.
21 September 2024
Ordering from the website was easy
Ordering from the website was easy. The product I was looking for had a discount. Delivery was fast as well. Overall I am happy with the service.
2 September 2024
Made an order on 27.08
Made an order on 27.08. and today is 03.09. still didnt received my package. Customer service telling me it will be the next day every day, but they even didnt send it, their given tracking code is not working. Terrible service!
27 August 2024
Unprompted review
Reply from Haibu
Dear Maya,
Thank you for your response. How annoying that you have not yet received your order. Of course we are happy to look into it with you, but it is not possible for us to look into your conversation history in this way. We would like to ask you to contact our customer service again so that they can possibly offer a suitable solution.
We look forward to hearing from you.
Kind regards,
Team Haibu
The delivery was fast and the purchased…
The delivery was fast and the purchased product is original.
18 August 2024
These are very good products
These are very good products. After bleaching and dying it myself with these products my hair is left pretty much without damage and the colour is very pretty. Thank you!
16 August 2024
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