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Haibu Reviews 

205
•
TrustScore 3 out of 5

3.1

Beauty & Well-being
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Company details

  1. Beauty & Well-being

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3.1

Average

TrustScore 3 out of 5

205 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.1

All reviews

(205)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Incorrectly delivered my parcel: no responsibility, no refund, no replacement

They delivered my package to the incorrect address and their response has been to tell me there's nothing they can do. I reached out to them after reaching out the the courier who said only the sender can raise issues. They now said as the parcel was successfully delivered to another address there's nothing they can do and 'have a nice day'. This was after they ignored my first emails and toom 2 weeks to investigate when I chased them.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Super service and Price

Super service and Price. Had to return it and it was no problem at all.

8 November 2023
Unprompted review
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Reply from Haibu

Dear Customer,

Thank you for your positive feedback! We look forward to welcoming you again.

Best regards,
Laura
Team Haibu.de

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