Sometimes good things can come from seeing an advertisement. I saw HaeTek on Instagram, and contacted them right away. Their responses are fast, they helped me patiently with my inquiries, their price... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am very satisfied with the service. I am from Norway and found them on TikTok while looking for a way to ship my belongings home, as I was continuing my travels around Asia. They responded quic... See more
Company replied
Excellent service. I shipped three big heavy packages with Haetek. They picked up the boxes from my doors so I didnt have to carry anything myself, and shipped it to Poland. The communication is grea... See more
Company replied
fast,reliable and good customer services.i am happy for trusting hartek
Company replied
Company details
- Shipping Company
- Courier and Delivery Service
- Delivery Service
- Logistics Service
- Shipping and Mailing Service
- Shipping Service
Written by the company
HaeTek – Connecting South Korea to the World. We are your trusted logistics partner in South Korea, dedicated to making international shipping affordable and reliable for expats, students, and travelers. We take the stress out of sending personal belongings and gifts abroad with our global door-to-door service. Benefit from transparent all-in-one rates, free pickups in Seoul, and seamless multilingual support from booking to delivery. Wherever your items are heading, HaeTek ensures a safe, secure, and hassle-free journey.
Contact info
#B103, The Sky Valley 5th, Hwagok-ro 416, Gangseo-gu, 07548, Seoul, South Korea
- korea@haetek.kr
- haetek.kr
4.7
Excellent
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very satisfied with the service
I am very satisfied with the service. I am from Norway and found them on TikTok while looking for a way to ship my belongings home, as I was continuing my travels around Asia.
They responded quickly and gave me clear instructions on what I needed to do from my side. Communication was excellent throughout the entire process, and they kept me updated every step of the way.
I highly recommend their service to anyone looking for a reliable and hassle-free shipping experience.
26 May 2026
Unprompted review
Reply from HaeTek
Dear Marte,
Thank you for your kind review!
We are delighted that you chose HaeTek to help ship your belongings from Korea while continuing your travels around Asia. We understand that shipping internationally can feel overwhelming, especially when you are on the move, so we are happy to hear that our team could make the process simple and stress-free for you.
Thank you again for trusting HaeTek with your shipment and enjoy your Asian trip!
Best wishes,
The HaeTek Team
Thank you HaeTek!
Sometimes good things can come from seeing an advertisement. I saw HaeTek on Instagram, and contacted them right away. Their responses are fast, they helped me patiently with my inquiries, their prices are fair, and until the very end they were there when I needed anything. I received my package in good condition, and it arrived quickly in less than one week. I recommend them for shipping your goods to your home country, of course please keep in mind that you are responsible for properly packing your items to endure the delivery.
2 June 2026
Unprompted review
Reply from HaeTek
Dear C. Krueger,
Thank you so much for your wonderful review and for choosing HaeTek!
It means a lot to us that you found us through Instagram and trusted us with your shipment. We are delighted to hear that your package arrived safely, quickly, and in good condition.
We are especially pleased to know that our team was able to answer your questions, support you throughout the process, and provide the assistance you needed from start to finish. Creating a smooth and stress-free shipping experience for our customers is always our goal.
Thank you again for your kind words and recommendation. It was a pleasure helping you, and we hope to assist you with your future shipments from Korea as well!
Best wishes,
The HaeTek Team
My package arrived home in Romania…
My package arrived home in Romania safely and pretty fast and everything was in a great condition. I appreciate the help from Haetek with my package from Korea and the way that everything was so easy to send.
29 May 2026
Unprompted review
Reply from HaeTek
Dear Bianca,
Thank you for sharing your experience with us!
We are delighted to hear that your package arrived safely in Romania and that everything was received in great condition. It means a lot to us that you found the process easy and convenient.
Thank you for choosing HaeTek for your shipment from Korea. We truly appreciate your trust and hope to assist you again in the future!
Best wishes,
The HaeTek Team
Amazing
Excellent service.
I shipped three big heavy packages with Haetek. They picked up the boxes from my doors so I didnt have to carry anything myself, and shipped it to Poland. The communication is great and they are very helpful and explain every step of shipping so I really didnt have to worry about anything. The whole shipment was very quick. I recommend 10/10
30 April 2026
Unprompted review
Reply from HaeTek
Dear Monika,
Thank you so much for your kind review!
We are delighted to hear that your three packages arrived safely in Poland and that you had a smooth experience with our service. Making international shipping easy and stress-free is exactly what we strive for, so we are happy that our pickup service, communication, and support met your expectations.
Thank you for trusting HaeTek with your shipment. We look forward to helping you ship from Korea again in the future!
Best wishes,
The HaeTek Team
Grateful for Haetek 🙌🏼
I'm so glad I discovered Heatek company! I shipped a medium box to UK and the communication was smooth. They were very helpful and patient with all my questions.
They also delivered my box and picked it up from my accommodation for free!
The box arrived at my house in UK only 4 days after it was shipped!
Thank you so much, Haetek! 😁
26 May 2026
Unprompted review
Reply from HaeTek
Dear Cabral,
Thank you so much for the wonderful review!
We are absolutely thrilled to hear that your boxes arrived safely in the UK, and that you enjoyed the free delivery of you boxes and free pickup service to our warehouse! Our team always strives to be as helpful as possible, so knowing we made the process smooth and stress-free means the world to us.
Thank you for choosing HaeTek! If you ever need more boxes or shipping services in the future, we will be right here to help.
Best wishes,
The HaeTek Team
Great experience with HaeTek
Great experience with HaeTek. They shipped our package to the Czech Republic quickly and everything went smoothly from start to finish. Communication was excellent, the whole process was very convenient, and they even picked up the package directly from our hotel. Highly recommended!
30 April 2026
Unprompted review
Reply from HaeTek
Dear Cipa,
Thank you so much for your heartwarming review!
We are very happy to hear that everything went smoothly and that our hotel pickup service made the process convenient for you. It was our pleasure to help ship your package to the Czech Republic. Thank you for trusting HaeTek with your shipping needs and we hope to assist you again in the future!
Best wishes,
The HaeTek Team
Excellent service from start to finish
Excellent service from start to finish. The HaeTek team was responsive, professional, and made the entire process smooth and stress-free. They went the extra mile by optimizing the packaging and reducing shipping costs, which was greatly appreciated. My parcel arrived safely and on time—couldn’t ask for more. Highly recommended and I will definitely use their service again!
20 April 2026
Unprompted review
Reply from HaeTek
Dear Knagg,
Thank you so much for your kind and thoughtful review!
We are truly happy to hear that you had a smooth and stress-free experience with HaeTek. We are especially glad that we could help optimize your packaging and reduce the shipping cost. Our team always tries to provide prompt support, professional service, and the best possible shipping solution for each customer.
Thank you again for trusting HaeTek and we are look forward to helping you again in the future!
Best wishes,
The HaeTek Team
fast,reliable and good customer…
fast,reliable and good customer services.i am happy for trusting hartek
7 May 2026
Unprompted review
Reply from HaeTek
Dear Anmol,
Thank you so much for your kind review!
We are very happy to hear that you found our service fast, reliable, and helpful. We truly appreciate your trust in HaeTek, and we look forward to helping you again in the future.
Best wishes,
The HaeTek Team
The team was really supportive and…
The team was really supportive and communicative from the beginning until the end. The pricing was fair and the boxes arrived in shape. I am very happy with the service and recommend it.
7 April 2026
Unprompted review
Reply from HaeTek
Dear Claudia,
Thank you so much for your kind words!
We are really happy to hear that you had a positive experience with our service. Providing supportive communication, fair pricing, and safe delivery is always our top priority, so your feedback truly means a lot to us.
Thank you for trusting us with your shipment and for recommending HaeTek — we hope to help you again in the future!
Best wishes,
The HaeTek Team
The service was really good
The service was really good. It was easy to communicate with them. They guided me really well. The parcel cam 4 days after shipping. Worked really fast.
23 April 2026
Unprompted review
Reply from HaeTek
Dear Janakakumar,
Thank you so much for your kind words and for choosing HaeTek.
We are very happy to hear that you had a smooth experience with our service and that your parcel arrived quickly and safely.
It was our pleasure to assist you, and we truly appreciate your trust and support. We hope to help you again in the future!
Best wishes,
The HaeTek Team
Highly Recommend HaeTek
I had a great experience using HaeTek. I shipped from South Korea to the UK. It's a door-to-door service so it was very convenient. They treated me with care and made me feel extremely safe with using their service. They gave clear directions, and responded to all of my questions in a polite and timely manner. They followed up with me through every step of the pickup and shipping process. All I needed to do was provide a list of everything contained, give an approximate size and weight of the package and mark it 'HaeTek'. It was left outside of my apartment and picked up the next day. When it arrived at their facility they verified my packing list and gave me a final price based off the size and weight. I made a bank transfer (easiest for me, but PayPal was also an option) and then they shipped it off, providing me with a tracking number. My box was prepped for shipping on 3/31 and arrived in the UK on 4/08. Excellent service and speedy shipping. I will definitely use this service again, phenomenal!
8 April 2026
Unprompted review
Reply from HaeTek
Dear Daina Kaye,
Thank you so much for your kind review! We are truly happy to hear that you had a smooth and positive experience with HaeTek, from pickup all the way to delivery in the UK. It means a lot to us that you felt safe and well-supported throughout the entire process—that is exactly what we aim for.
We are especially glad that our door-to-door service made things convenient for you and that everything arrived quickly and in good condition.
Thank you again for trusting us with your shipment. We are looking forward to assisting you again in the future!
Best wishes,
The HaeTek Team
Korea to Europe
I sent my package from my house in korea to germany. The company picked up at my house which was very convenient. The package arrived very fast and safely to its destination. Very nice and friendly service
19 February 2026
Unprompted review
Reply from HaeTek
Dear Arnaud Willaert,
Thank you for sharing your experience with us! We are really glad to hear that your package arrived safely and quickly in Germany.
It is great to know our pickup service made the process easier for you. We always try our best to make international shipping from Korea as simple and smooth as possible.
Thank you again for choosing HaeTek. We truly appreciate your support and hope to assist you again in the future!
Best wishes,
The HaeTek Team
This was my second time using Haetek
This was my second time using Haetek, and once again I am very satisfied. My package arrived safely and in perfect condition. I really appreciate their careful handling and kind communication. Thank you always. I will continue to trust and use Haetek!
6 February 2026
Unprompted review
Reply from HaeTek
Dear April,
Thank you so much for taking the time to share your experience with us. We are truly grateful for your continued trust in HaeTek.
We are very happy to hear that your package arrived safely and in perfect condition, and that our careful handling and communication made a positive impression. Your kind words mean a lot to our team and motivate us to keep delivering the best service possible.
Thank you once again for choosing HaeTek. We look forward to supporting your future shipments as well.
Best wishes,
The HaeTek Team
Great service & delivery
I had to order some fragile spare parts from Korea to Europe – the team was super helpful and responsive to all my questions, and the package arrived fast & safely at my home! Thank you so much for the great service 🫶🏻 I'll definitely be contacting Haetek again if I need any other delivery from Korea!
27 January 2026
Unprompted review
Reply from HaeTek
Dear Jen B,
Thank you so much for your kind review! We are really happy to hear that your fragile items arrived safely in Switzerland and that our team could support you throughout the whole process. Your trust means a lot to us, and we will be here anytime you need delivery from Korea again.
Best wishes,
The HaeTek Team
Highly recommended!
The support team is super kind, helpful, and fast to respond. My package arrived way faster compared to when shipping with other companies. Huge thank you to the Haetek team! I would highly recommend using their services.
10 January 2026
Unprompted review
Reply from HaeTek
Dear Alexandra,
Thank you so much for such a wonderful review! It is so rewarding to hear that our support team made a great impression and that we were able to get your package to you faster than expected. We know how important those deliveries are, and we are so glad we could beat the clock for you!
Thank you for trusting HaeTek and we can’t wait to assist you again soon!
Best wishes,
The HaeTek Team
Customer service is amazing
Customer service is amazing! They are super helpful, responds fast to clarify your doubts and trustworthy!
22 December 2025
Unprompted review
Reply from HaeTek
Dear Dilmi,
Thank you for sharing your experience with us! We know that shipping items across the globe can sometimes feel overwhelming, so we are thrilled our team could provide the clarity, comfort and speed you needed. Your trust means the world to us—thank you for choosing HaeTek!
Best wishes,
The HaeTek Team
Perfect
I have bought twice items over Haetek and both times they were perfect. The support is kind and helpful, the packaging is good and the shipping was good. So I will definitely continue buying over them.
22 December 2025
Unprompted review
Reply from HaeTek
Dear Lila,
Thank you so much for your kind words and for choosing HaeTek.
We are truly happy to hear that both of your orders went perfectly and that you were satisfied with our support, packaging, and shipping.
Your trust and continued support mean a lot to us, and we will keep doing our best to provide the same reliable service every time.
We look forward to assisting you again soon!
Best wishes,
The HaeTek Team
Customer service is amazing they are…
Customer service is amazing they are super helpful, trustworthy , reliable and fast.
1 December 2025
Unprompted review
Reply from HaeTek
Dear Bahrouni Ines,
Thank you so much for the heartwarming review! It means a lot to hear that you found our service helpful, reliable, and fast. Our team always does its best to make every shipment smooth and worry-free. Thank you for trusting HaeTek, we look forward to serving you again soon!
Best wishes,
The HaeTek Team
Very friendly service and fast delivery…
Very friendly service and fast delivery once they had picked-up the parcel.
27 November 2025
Unprompted review
Reply from HaeTek
Dear Oliver L.,
Thank you for your feedback! We are glad to hear you were satisfied with our service and delivery. It is wonderful to know you had a good experience with us.
Best wishes,
The HaeTek Team
Highly recommend
Very straightforward, prices are clear, shipping is very fast.
1 October 2025
Unprompted review
Reply from HaeTek
Dear GK,
Thank you so much for your kind words and for choosing HaeTek!
We are happy to hear that you found our service clear and fast.
We truly appreciate your trust and look forward to assisting you again soon!
Best wishes,
The HaeTek Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.