Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeab... See more
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Review summary
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The same day service from Habitat Pet Supplies is amazing! I’ve used it numerous times now but recently as my dog was recovering from surgery I needed supplies quickly and each time I ordered the deli... See more
Very wholesome products. We are still making our way through the different flavours. Its nice to see a good quality product, although I'd like to know about whether they use ethical sourcing.
We had a misunderstanding, (was my fault) and yet they went out of their way to assist me. Sorry guys, and thanks heaps. I'll definitely begin doing regular business with you. The freeze dry chicke... See more
Company details
- #4 of 13 best companies in Pet Supply Store
- #1 of 2 best companies in Aquarium Shop
- #1 of 1 best companies in Animal Feed Store
- #1 of 1 best companies in Pet Groomer
- #3 of 11 best companies in Pet Store
About Habitat - Home To Pet Supplies
Written by the company
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Written by the company
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Contact info
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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overpackaged
I would have given 5 stars but it seems rediculous to package the box into another box
1 June 2026
Great products and reasonable prices
Great products and reasonable prices. A wide variety of products.
5 May 2026
Amazing service
The same day service from Habitat Pet Supplies is amazing! I’ve used it numerous times now but recently as my dog was recovering from surgery I needed supplies quickly and each time I ordered the delivery was at my door within the hour! They always have what I need in stock and the prices are very competitive. Thanks for making my life a whole lot easier 😊
12 June 2026
Unprompted review
Great price Quick and free delivery !
28 May 2026
My order was correct and done in a…
My order was correct and done in a timely manner
Thank you
26 May 2026
Great to deal with Katie,she gets it…
Great to deal with Katie,she gets it done, no fuss, love shopping at Habitat
25 May 2026
Great Product
Great Product, Competitive pricing, easy transaction and very quick delivery
5 June 2026
Unprompted review
Quick and easy
24 April 2026
Competitive prices and prompt delivery!
22 April 2026
Always friendly staff.
Easy to navigate online store, good to see delivery and diff rent pick up options when items not available in nearest store. Order was ready fast. Friendly staff in store.
19 April 2026
Buying from Habitat
Have bought from Habitat on numerous occasions. To date very satisfactory. Thank you.
11 May 2026
I order Blackdog products online and…
I order Blackdog products online and sent interstate via E-parcel.
If I need to call Habitat the staff are friendly and very helpful and the order is always correct. Alex
19 May 2026
You did well
You did well, the Brunch bunny food was well packed, a good price, and delivered in a timely fashion! Big thank yous from Snowy and Mocha!
19 May 2026
Reliable and efficient
Always reliable timely and efficient with despatching products.Great service
26 May 2026
Unprompted review
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