Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeab... See more
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Review summary
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The same day service from Habitat Pet Supplies is amazing! I’ve used it numerous times now but recently as my dog was recovering from surgery I needed supplies quickly and each time I ordered the deli... See more
We had a misunderstanding, (was my fault) and yet they went out of their way to assist me. Sorry guys, and thanks heaps. I'll definitely begin doing regular business with you. The freeze dry chicke... See more
Always great service. If there's a problem that's not even their fault, they're always pro-active and helpful. Prices are good and sales throughout the year so always able to balance the pet budget... See more
Company details
- #4 of 13 best companies in Pet Supply Store
- #1 of 2 best companies in Aquarium Shop
- #1 of 1 best companies in Animal Feed Store
- #1 of 1 best companies in Pet Groomer
- #3 of 11 best companies in Pet Store
About Habitat - Home To Pet Supplies
Written by the company
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Written by the company
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Contact info
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 2 weeks
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great sales and helpful staff
11 July 2026
Great products and quick delivery
First time customer. Very impressed with how quickly my products were posted and received - within a week of ordering! The dogs were happy too, as they'd run out of these treats... Great service and prices, keep up the good work 😊
12 June 2026
Unprompted review
Delighted Fur Babies
Delivered quickly and was at an awesome price and delighted fur babies upon arrival
28 June 2026
Great experience
Great communication, lots of great products ,fast delivery, and overall top service,
28 June 2026
Knowledgeable staff
Knowledgeable staff. Always a great discounted item/s to be found too!
27 June 2026
We love bringing our greyhound to…
We love bringing our greyhound to Habitat for Pets at Caulfield South. The staff make a fuss of her with treats and pats. They are always knowledgeable about their products, have a good range of stock and will help us out to the car with our purchases. We have other pet shops near us but choose to drive to Caulfield South for the great Service!
27 June 2026
Great jumper for my Jack Russell
Great jumper for my Jack Russell , soft and really warm, I recommend it.
25 June 2026
Good price and very friendly staff at…
Good price and very friendly staff at South Melbourne
26 June 2026
Fabulous service
Great prices and fantastic service, my pups and I are extremely happy 😊
25 June 2026
Staff at Chirnside park are very…
Staff at Chirnside park are very friendly and welcoming when you enter the store.
24 May 2026
Great specials and prompt delivery
Great specials and prompt delivery. Thank you.
29 June 2026
Unprompted review
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