Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeab... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The same day service from Habitat Pet Supplies is amazing! I’ve used it numerous times now but recently as my dog was recovering from surgery I needed supplies quickly and each time I ordered the deli... See more
Very wholesome products. We are still making our way through the different flavours. Its nice to see a good quality product, although I'd like to know about whether they use ethical sourcing.
We had a misunderstanding, (was my fault) and yet they went out of their way to assist me. Sorry guys, and thanks heaps. I'll definitely begin doing regular business with you. The freeze dry chicke... See more
Click & Collect
(184)
Blackdog Bigga Dog Biscuits 10kg Box
(106)
Blackdog Premium Dog Biscuits Multi 5kg
(43)
Freeze Dry Australia Chicken Breast Chunk Natural Treats for Cats and Dogs 100g
(40)
Blackdog Premium Dog Biscuits Charcoal 5kg
(37)
Vets All Natural Complete Mix for Adult and Senior Dogs 15kg
(26)
Same Day Delivery
(21)
Blackdog Chicken Breast Fillets Dog Treats 1kg
(19)
Blackdog Premium Dog Biscuits Chicken 5kg
(17)
Meals for Mutts Grain Free Salmon and Sardine Dry Dog Food 20kg
(17)
Company details
- #3 of 13 best companies in Pet Supply Store
- #1 of 2 best companies in Aquarium Shop
- #1 of 1 best companies in Animal Feed Store
- #1 of 1 best companies in Pet Groomer
- #3 of 11 best companies in Pet Store
About Habitat - Home To Pet Supplies
Written by the company
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Written by the company
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Contact info
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff at Chirnside park are very…
Staff at Chirnside park are very friendly and welcoming when you enter the store.
24 May 2026
Great specials and prompt delivery
Great specials and prompt delivery. Thank you.
29 June 2026
Unprompted review
I am giving five stars to this North…
I am giving five stars to this North Melbourne habitat store and really any of their stores. I’ve been to the East Brunswick one as well and I find the staff to be incredibly helpful efficient friendly and just good people. My cat really loves this store too.
11 June 2026
Unprompted review
Very wholesome products
Very wholesome products. We are still making our way through the different flavours.
Its nice to see a good quality product, although I'd like to know about whether they use ethical sourcing.
15 June 2026
prompt deivery
17 June 2026
Speedy delivery!
18 May 2026
Excellent product and excellent service…
Excellent product and excellent service and prompt delivery.
11 June 2026
Purchase at 10am and delivered before…
Purchase at 10am and delivered before midday. Amazing same day service.
6 June 2026
Blackdog Dog Biscuits- 5Kg Box…
Blackdog Dog Biscuits- 5Kg Box Reasonable price when on special. Simple to order on online for Click & Collect.
9 May 2026
Customer service and product range exceptional.
Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeable and friendly personality.
Your product range is excellent. Much more than the usual range of the higher end of organic and natural items.
Asked if she could be of any further assistance before I left. So from entering to leaving customer service can’t be faulted.
4 June 2026
I was looking for specific items
I was looking for specific items and Habitat assisted me in the supply.
6 May 2026
Exceptional customer service
My original product was damaged in transit so I emailed Habitat with pictures of the damage. Kate organised for a replacement product to be sent free of charge immediately. Some of the best customer service I have experienced.
17 June 2026
Unprompted review
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