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4.0
217 reviews
Hasn’t replied to negative reviews
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Terrible service. Ordered 6 days ago and had no delivery. In the web they say delivery the next day and what I got is nothing. Called two times and they said I would be called back if they have the product, and no answer. Waste of money and time better buy from Bol or Amazon. Very disappointed!
delivery arrived well, everything on time. only two paint boxes were damaged and broken..
Reply from Haarmarkt
Dear Stefan,
Sorry to hear, packaging can get damaged during shipping.
If only you had contact our customerservice through the helpdesk software or our mail we could've resolved this issue free of charge.
Can you send me a mail before your next order so I can correct this issue?
Greetings,
Team Haarmarkt
I have been waiting for 7 days to receive my products. I've sent two emails and filled in the contact form in the last 2 days but have received no response. I have phoned them several times but only get through to an automated message which keeps you on hold.
I want a full refund!!!! First and last tjme I will use this company
Reply from Haarmarkt
Dear Elaine,
I'm sorry to hear your order was delayed.
You didn't provide any information on your order so I have to guess, but there is one Elaine in our system which ordered around the time of your review.
That order got heldup at a PostNL sortingcenter, which is out of our control.
Greetings,
Team Haarmarkt
After 1 week I still did not get my order and I have no answer from them . I don’t recommend this shop
Good price for article i want buy and fast delivery, but i didn't receive email with parcel number for Post nl, so i couldn't track the package online. Anyway I've got it ..but it was little uncomfortable. And also i don't like that online shop don't have online chat for customer service.
Fast delivery.
It was delivered precisely with the ordered brand and shades.
Greate job!
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