While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4.0
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
we get the production with good quality,and the lady melon is a kind of lady ,will off us good service for many question. We recomend this company ,and we worked with her for a long time.
Alibaba advertise recommended suppliers and a full order protection for customers, but my experiences have shown that Alibaba is a platform for companies who produce poor quality goods and do not refund on damaged or faulty goods.
Guangzhou Topwin Metal Accessories Ltd is a company that uses the Alibaba website as a platform to advertise their business.
Guangzhou Topwin Metal Accessories Ltd advertises Logo Plates via Alibaba. The product advertised is not the same as the manufactured product, not the same in quality or appearance.
Photos were supplied to Guangzhou Topwin Metal Accessories Ltd via the Alibaba messaging board that clearly showed a distorted finish and poor quality image on the surface of these Logo Plates. The machinery and final electroplating process used caused great variations in product quality and appearance.
A total of 71% of Logo Plates received were damaged or had a poor quality finish. This error rate is unreasonably high.
Guangzhou Topwin Metal Accessories Ltd refuses to refund 71% of the total cost paid and refuses to acknowledge there is a problem with their electroplating process.
Alibaba refuses to control or act on false advertising with companies on their website. Alibaba also refuses to do anything about faulty and damaged goods based on the fact that my payment had been finalised. Alibaba’s star rating for companies gives the customer a false impression they are dealing with a good company when this is not the case.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
