Products were great delivery took a while. I had to contact them to check when it would be delivered but came within days when i did. But that might just be coincidence
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Company details
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Gymstop is an up and coming online retailer specialising in Sports Nutrition, with an emphasis on Short & Out of Date products - helping you save up to 90% off the RRP. We currently have a range of over 7000 products in stock, and close to 150 suppliers ranging from global brands to niche independent products. We try to offer the best products and service at the lowest cost to you, this is why your honest feedback is so important to us.
Contact info
Unit 1, Burnside Mews, TN39 3FT, Bexhill-On-Sea, United Kingdom
- +44 1424 760030
- help@gymstop.co.uk
- gymstop.co.uk
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Replied to 27% of negative reviews
Typically replies within 1 week
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Fast delivery reasonable price both for…
Fast delivery reasonable price both for items & delivery
Terrible expirience , avoid!
It's been a week I wrote to them and they don't say anything ( I have no idea where my order is ) I will wait another day and apply to the bank for a refund ). There is no service at all, terrible shop I am extremely dissatisfied.
Poor Communication
Took over three weeks to receive my order. I sent an email chasing where it was, and had no reply, but suddenly my order was out for delivery.
Wouldn't have minded if my order had been misplaced as long as someone had the courtesy to let me know, or reply to my message.
Great price and delivery
First class service.
Very unhappy with this company ordered…
Very unhappy with this company ordered protein bars 2 weeks later still no bars tried to contact them no reply please don't order fries this company
Late delivery and item arrived opened
The item took 8 working days to be delivered and wasn’t even posted out by them until the 7th working day. I emailed to request an update on delivery and my email was ignored. To make it even worse the cream of rice arrived wrapped in plastic… the reason being- there was a massive hole in the bottom of the bag. I am confident given how it had been wrapped it was like this before it was posted. I now cannot use it and I have wasted my money. I am not comfortable in using a product that has arrived open. Avoid using this company unless you want a poor experience.
Too slow
Too slow, take a lifetime to dispatch an order. No wonder everything’s out of date. Pull the finger out.
Product Different to Website
I purchased Bucked Up LFG from Gymstop and the product details online are different to the actual product packaging, 150mg of caffeine when it says 300mg of caffeine on the Gymstop website.
Gymstop offered me a refund on return of the item.
As I do shift work I need my pre work out and as I was out I am using the product. Disappointed and won’t use Gymstop again in case it happens again.
**2 weeks on from my complaint and making them aware the product image and description is still incorrect to the product actually being sold
My delivery failed outside my area when…
My delivery failed outside my area when the driver failed to drop them off properly
Have ordered a few times
Have ordered a few times. Delivery takes time but good service.
Terrible company
Terrible company, 3 weeks waiting for an order that never arrived, then they just cancelled and refunded it without explanation or apology. Avoid.
11days and no update on my order
11days and no update on my order, i have requested cancellation now as it is taking the mic.
There are better companies out there
Please avoid this company and do yourself a favor. Been waiting almost 2 weeks for products to be shipped and not a word from them. You will not receive any response even though you reach out. Save yourself the stress and use another provider.
Certainly would not recommend placed an…
Certainly would not recommend placed an order on 2nd. September as of the 13th
No updates
No communication
No goods
Way better company’s out there use them instead
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