Received emails saying my items had shipped, then further emails saying they hadn't and they weren't in stock. Having changed my order I still didn't receive it so contacted them, they said it would b... See more
Company replied
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See what reviewers are saying
Ordered the Panda Paws. Amazing product that has helped with my daughter’s wrist pain after trying numerous other supports with no improvement for the pain. The customer service was exceptional, so... See more
Company replied
Incredibly fast delivery and excellent items. Would definitely use again. Ordered 2 sets of wrist straps in 2 sizes and a pair of medium size gloves. Measurement guidelines were easy to follow and gl... See more
Company replied
I have ordered a few times from gymnastic planet, my last order showed what amazing customer service they have. I ordered my daughter handguards. When the arrived the holes needed widening however... See more
Company details
Information provided by various external sources
Gymnastic Planet
Contact info
93 Hedge Place Road, DA9 9JY, Greenhithe, United Kingdom
- +447812788983
- sales@gymnasticplanet.com
- gymnasticplanet.com
4.6
Excellent
553 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Never ever call you back
Terrible service. Tried to call before I ordered and never ever anyone at the end of the phone. Hand guard measurements Must be wrong online as I measured my daughter and they still didn’t fit.
Tried to call now for over three weeks. Left so many messages. Even called the mobile number which just goes to answer phone. Left a message and text. No customer service at all. If you want to communicate with someone avoid this company.
Found my returns invoice so decided to send the guards back but not even sure if this company is still trading as to avoid someone’s messages and calls for weeks is disgusting. Let’s see if I get an exchange.
My daughter belongs to a big gym club and I will be telling everyone to avoid.
24 January 2020
Unprompted review
Thank you for speedy delivery!
23 January 2020
Unprompted review
Reply from GYMNASTIC PLANET
Thank you for our service review. We hope you will like gymnastic planet products!
Excellent Turn Around
23 January 2020
Unprompted review
Reply from GYMNASTIC PLANET
Thank you. Good luck to your gymnast
Great quality and value always super…
Great quality and value always super fast delivery.
19 January 2020
Unprompted review
Reply from GYMNASTIC PLANET
Thank you for reviewing Gymnastic Planet. Best of luck to your gymnast!
Great service and super fast delivery
18 January 2020
Unprompted review
Reply from GYMNASTIC PLANET
Thank you for great feedback. Good luck to your gymnast! www.gymnasticplanet.com
Great and quick service.
16 January 2020
Unprompted review
Reply from GYMNASTIC PLANET
Thank you for reviewing www.gymnasticplanet.com
Reply from GYMNASTIC PLANET
Thank you for your feedback. I hope that your gymnasts will be able to train wrist pain free.
Always happy with purchases
Ordered chalk, loops, gloves and hand guard bag. All arrived very quickly and ate great quality. I would highly recommend this company.
11 January 2020
Unprompted review
Reply from GYMNASTIC PLANET
Thank you for reviewing gymnastic planet. We are glad that you are happy with our service
Really quick service from beginning to…
Really quick service from beginning to end
9 January 2020
Unprompted review
Reply from GYMNASTIC PLANET
Glad you like speed of our services . Hope you will enjoy our gymnastic products as well!
Very helpful and quick delivery
9 January 2020
Unprompted review
Reply from GYMNASTIC PLANET
Thank you, enjoy your gymnastic planet products!
Great company
Great company! I needed to return an item, my error, replaced item really quickly.
24 December 2019
Unprompted review
Reply from GYMNASTIC PLANET
Thank you hope you will use www.gymnasticplanet.com in the future
Great service and follow to my question.
23 December 2019
Unprompted review
Reply from GYMNASTIC PLANET
Thank you and Merry Christmas from Gymnastic Planet
Communication and speed of delivery…
Communication and speed of delivery both spot on. Would definitely recommend.
21 December 2019
Unprompted review
Reply from GYMNASTIC PLANET
Thank you for your review www.gymnasticplanet.com
Parcel arrived on time and in excellent…
Parcel arrived on time and in excellent condition
20 December 2019
Unprompted review
Reply from GYMNASTIC PLANET
Thank you and hope you will like gymnastic planet products
Reply from GYMNASTIC PLANET
Thank you we hope that you will be happy with quality of gymnastic planet products.
Speedy delivery
13 December 2019
Unprompted review
Reply from GYMNASTIC PLANET
Thank you from www.gymnasticplanet.com Hope you will like our products
Great product high quality!
Great product high quality arrived really quickly!
13 December 2019
Unprompted review
Reply from GYMNASTIC PLANET
Thank you for your feedback. Gymnastic Planet always aiming to sell best quality products at reasonable prices!
Reply from GYMNASTIC PLANET
Thank you for feedback for www.gymnasticplanet.com
Quick and efficient
11 December 2019
Unprompted review
Reply from GYMNASTIC PLANET
Thank you I hope you will like gymnastic planet products
Great service very fast
8 December 2019
Unprompted review
Reply from GYMNASTIC PLANET
Thank you for your feedback. Hope you will like gymnastic planet services.
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