Good quality and nice stuff
Good quality and nice stuff, especially the leggings
14 March 2025
Unprompted review
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3.5
Average
89 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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I am in the gymlife for many years
I am in the gymlife for many years, happy to have found this amazing pieces of gymclothing. Good fabric, great stretch and still very comfortable!! A must have
12 March 2025
Unprompted review
Bad service
It’s really bad. I placed an order a month ago on the 3rd of Feb. and my order was even confirmed. Tracking code through DHL was sent to my email. then suddenly without further reason, they put my order on hold. I sent an email for an update on the 23rd of Feb and received no response. I contacted your online customer service and still nothing. I cannot even cancel my order, that has already been paid.
5 March 2025
Unprompted review
Reply from Gymfits
Hello,
Your pre-order is on its way! We apologize for the delay. In-stock items are delivered within 1-2 days.
If you have any questions, we're happy to help! We’d greatly appreciate it if you could reconsider your review – we're doing our best to resolve everything.
Thank you for your patience! 😊
My package has been lost
My package has been lost. After finding it out via DHL I immediately contacted gymfits customer service but haven't received any answer.
15 January 2025
Unprompted review
Reply from Gymfits
Dear Aleksandra,
Thank you for your review. We are very sorry to hear that your package has been lost and that you have not received a response from our customer service. This is absolutely not the experience we want to offer and we fully understand your frustration.
We are very sorry that this has happened. Unfortunately, we have no direct influence on DHL's delivery process once a package has been shipped, but we take this very seriously. We have immediately started an investigation into what exactly went wrong with your package.
We are now handling this internally and will contact you as soon as possible to offer a suitable solution. This could be a replacement product or a refund, for example. We aim to provide you with more information within [24hours].
Our apologies again for the inconvenience. We appreciate your patience and understanding in this matter.
We hope you can wait with reviewing, or change your review as it is being managed properly and we take this very serious.
Sincerely,
The Gymfits Team
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