While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Gwenyn Gruffydd is a family-run honey farm and professional beekeeping supplies business based in rural West Wales, proudly known as the home of quality beekeeping supplies. Our name means “Gruffydd’s Bees” in Welsh, reflecting our heritage and our hands-on, practical approach to beekeeping. We are the exclusive UK distributor for API Feeds by Südzucker, supplying trusted honeybee fondant and syrup to beekeepers across the UK. We are also the exclusive distributor for InstantVap varroa vaporisers and ANEL Langstroth beehives, alongside a comprehensive range of professional beekeeping equipment, including hives, frames, foundation, protective clothing, hive tools, feeders, and honey extracting equipment. Our beekeeping supplies are carefully selected, field-tested, and used in our own apiaries. We actively support beekeepers at every stage, from complete beginners to experienced operators. We offer beginner beekeeping training, practical advice, and the sale of nucleus colonies (nucs) to help customers establish strong, healthy colonies with confidence. Alongside our beekeeping supplies, we produce high-quality Welsh honey from our own apiaries, including award-winning Welsh wildflower honey, as well as handmade beeswax candles, balms, creams, and gift sets. Our on-farm shop is open weekdays from 9:00am to 4:30pm, providing in-person access to expert advice and quality equipment in a working beekeeping environment. Why choose Gwenyn Gruffydd • Specialists in professional beekeeping supplies, not general retailers • Exclusive UK distributor for API Feeds by Südzucker, InstantVap, and ANEL • Real-world experience using the equipment we sell • Support for beginners through training, advice, and nuc sales • Trusted by hobbyist and commercial beekeepers across the UK • Friendly, knowledgeable service from people who keep bees themselves Whether you are looking for reliable beekeeping supplies in the UK, starting your first hive, or managing multiple colonies, Gwenyn Gruffydd is committed to quality, honesty, and long-term care for bees and the environment.
Contact info
United Kingdom
- gwenyngruffydd.co.uk
4.1
Great
9 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time I've used Gwenyn Gruffydd…
First time I've used Gwenyn Gruffydd and I must say that I am impressed. The ordering was simple, shipping fast and the candle itself smells divine and is burning very well. Thank you Gwenyn Gruffydd for an excellent service!
3 February 2026
Unprompted review
Always love purchasing through this well run family business.
Always love purchasing through this family run business. Every purchase is treated as if it was their own. If there is something not right , they will call you.
Excellent service and good products on their website. Happy to use this well run family business.
9 January 2026
Unprompted review
Reply from Gwenyn Gruffydd
Hi Richard,
Thank you so much for taking the time to leave such a kind review — it really means a lot to us. As a family-run business, we genuinely do treat every order as if it were our own, so it’s wonderful to hear that comes across.
We’ve only recently claimed and set up our Trustpilot profile, so receiving feedback like this at the start is incredibly encouraging. Thank you for your continued support and trust — it’s customers like you who make what we do worthwhile.
Warm regards,
The Gwenyn Gruffydd Team 🐝
Superb work by the team.
Superb work by the team.
Picked, packed despatched and delivered in 2 days.
Delivery by DPD, they know the score, not a problem there either.
Item in A1 condition, the ladies will be glad of their Anel
Diolch yn fawr iawn
Neil
25 September 2025
Unprompted review
Reply from Gwenyn Gruffydd
Hi Neil,
Thank you so much for your kind words and for taking the time to leave such a positive review. We’re really pleased to hear everything arrived quickly and in perfect condition — that’s exactly what we aim for.
Until today, we weren’t aware that a Trustpilot profile existed for our business, but we’ve now claimed it and are responding properly to feedback. It’s great to see comments like yours from the past year.
Diolch yn fawr iawn for your support — it really does mean a lot to us. 🐝
The Gwenyn Gruffydd Team
Great service
Item revived fast delivery, great value.
Product 👍great customer service ty
31 July 2025
Unprompted review
Reply from Gwenyn Gruffydd
Hi Stephen,
Thank you very much for your lovely review. We’re delighted you were happy with the service, delivery, and value — feedback like this really supports our small family-run business.
We only became aware today that a Trustpilot profile existed for us and have now officially claimed it, which is why we’re replying to reviews retrospectively. Thank you again for taking the time to share your experience.
Kind regards,
Team Gwenyn Gruffydd
Impressed with prices but unfriendly service
Impressed with product prices and selection in their local shop, however the slim lady with dark hair, always wearing sports clothes is most unfriendly and unwelcoming. And it's not the first time we've experienced this with this same member of staff. Three times previously, as well as the visit mentioned (which is an estimate, as can't recall specific date). She clearly does not enjoy her job or dealing with customers. This has soured our experience each time, so much so that we're not going to visit anymore and will shop on Amazon/ebay again
22 May 2025
Unprompted review
Reply from Gwenyn Gruffydd
Hi Samya,
Thank you for taking the time to leave feedback. We’re sorry to hear that your visits to our shop didn’t feel welcoming — that’s never the experience we want for any customer, and we take comments like this seriously.
We only became aware today that a Trustpilot profile existed for our business and have now claimed it, which is why we’re responding now. We’re using feedback such as yours to reflect and improve how we support customers in person.
If you would like to discuss your experience further, we would be happy to listen — please feel free to contact us directly.
Kind regards,
The Gwenyn Gruffydd Team 🐝
Fast shipping and good products
Fast shipping. Pleased with my purchases. Gloves look good. The hessian sacks are amazing. I’m going to be sorry to cut them up! They’re so pretty and colourful that I may use them for frost protection instead. I will definitely buy from here again.
1 March 2025
Unprompted review
Reply from Gwenyn Gruffydd
Hi Louise,
Thank you for your review and for your feedback — we’re really glad you were happy with the products and delivery, and we love hearing how customers use them creatively.
We only became aware today that this Trustpilot profile existed and have now claimed it, which is why we’re responding later than we would normally like to.
Thank you again for taking the time to leave a review.
Team Gwenyn Gruffydd
The product itself is not bad
The product itself is not bad, delivery within the UK takes more than two weeks. Several times I ordered honey, honey combs, candles, and each time after 2 weeks I had to write an email to clarify when I will receive my order. And each time there was the same excuse that they are very busy at the moment because they are holding events. So, the product is not bad (although not the most delicious honey you can find), the attitude towards customers is not satisfactory.
2 November 2024
Unprompted review
Reply from Gwenyn Gruffydd
Hi AnaMarta,
Thank you for taking the time to leave your feedback. We’re glad to hear the product itself was good, but we’re genuinely sorry that the delivery time and your overall experience didn’t meet expectations — we know how disappointing that can be.
Until today, we weren’t aware that a Trustpilot profile existed for our business, which is why we’re only responding now.
Since then, we’ve reviewed how we communicate with customers and how we manage delivery expectations, and we’ve made improvements as a result.
We appreciate you sharing your experience, as feedback like this helps us do better going forward.
Kind regards,
The Gwenyn Gruffydd Team 🐝
I have used Gwenyn Gruffydd on a number…
I have used Gwenyn Gruffydd on a number of occasions now and every time they have been Exceptional. Really well priced, absolutely superb communication and very fast shipping. All from a family run business. Oh, and the wildflower honey is literally amazing.
5 March 2024
Unprompted review
Reply from Gwenyn Gruffydd
Hi John,
Thank you so much for your continued support and for leaving such a generous review. It’s wonderful to hear that your experiences with us — and our honey — have consistently been positive.
Until today, we didn’t know that a Trustpilot profile had been created for our business, but we’ve now claimed it and are catching up properly with feedback like yours.
Best wishes,
The Gwenyn Gruffydd Team 🐝
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.