I am actually very satisfied, However, there have been several instances where the cards didn't work.But otherwise everything was always okay
Company replied
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See what reviewers are saying
Good Support! Really fast! However, there are recurring problems receiving the code by email. The email doesn’t arrive at all, even though the address is correct — this used to work better. Still, 3 s... See more
Company replied
I love this 'Guthaben' While I'm to make sure about the enough experience in the costurmizing this explains in the requirements. Thank you.
Company replied
It is amazing to use such an easy, user friendly service. I have never encountered one single problem in all the time that I’ve been using Guthaben and I use them a lot and have been using them for a... See more
Company replied
Company details
Written by the company
Schnell, sicher und bequem Guthaben aufladen, das ist unser Motto! Wir schicken Ihnen den Code sofort per E-Mail. Es gibt ein passendes Guthaben für jede Person und jeden Anlass: von Handyguthaben verschieder Provider bis Zalando Guthaben und Xbox Gift Cards. Wir begrüßen Sie gerne auf Guthaben.de!
Alle Guthaben immer und überall aufladen mit Guthaben.de
Written by the company
- Sicher online Guthaben kaufen
- Beim online Einkaufen ist Sicherheit am wichtigsten. Deswegen bieten wir nur sichere und zuverlässige Zahlungsmethoden, wie Sofort Überweisung, PayPal und Giropay an.
- Breites Sortiment
- Hier können Sie sowohl Handyguthaben als auch Gamecards und Entertainment-Guthaben kaufen. Was sagen Sie zu PlayStation Guthaben oder einem Amazon Gutschein?
- Schnell und einfach
- Brauchen Sie selbst dringend Handyguthaben oder Last-Minute ein Geschenk? Kein Problem! Die Bestellung ist innerhalb 1 Minute erledigt und Sie erhalten den Code sofort per E-Mail und kostenloser SMS
Contact info
4.5
Excellent
67K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Guthaben.de
We're thrilled to know that your experience with Guthaben.de was up to your expectations! Your satisfaction is our top priority. Thank you for the 5-star review. 💫 Kind regards, Guthaben.de
Reply from Guthaben.de
Thank you for your fantastic review! We're thrilled to hear you had an amazing and fast experience with us. We're always here to make your digital shopping experience as smooth as possible. ✨😄 Kind regards, Guthaben.de
An essential companion
Simply an application that helps you keep going and is always a life saver. Super safe, various options to pick from, and always fast.
5 May 2025
Reply from Guthaben.de
Thank you for the fantastic review! We're thrilled to hear that our app is your essential companion and that you appreciate the safety, variety, and speed of our services. We'll continue to work hard to provide you with the best possible service. Remember, we are here to assist you anytime. 😄✨ Kind regards, Guthaben.de
Reply from Guthaben.de
Thank you for your 5-star review! We're thrilled to hear you found our service fast, simple, and easy. We always aim to provide a seamless experience for our customers. 💡✨ Kind regards, Guthaben.de
Quick and working voucher
I was able to get the voucher pretty quickly and it worked. You need to be carefull about for which country the purchase is made. Some vouchers are country locked.
13 April 2025
Reply from Guthaben.de
Hello,
Thanks for your feedback! 😊 We're glad the voucher worked and yes, you're absolutely right—some vouchers are country-specific. Always good to double-check before purchasing!
Kind regards,
Guthaben.de
Happy with the fast delivery of the…
Happy with the fast delivery of the activation code immediately after payment.
9 April 2025
Reply from Guthaben.de
We're thrilled to hear that you're pleased with our fast delivery service! ⚡️ Nothing makes us happier than providing our customers with a smooth and efficient experience. Thank you for your positive feedback and for choosing Guthaben.de! Kind regards, Guthaben.de
Came delayed!
Would not use it! Bought steam gift card and got charged for it but did not receive it. Support did not respond.
EDIT: It came delayed so everything fine!
4 April 2025
Unprompted review
Reply from Guthaben.de
Hallo,
vielen Dank für Ihre Bewertung. Es tut uns leid, dass Sie diese Erfahrung gemacht haben und wir möchten Ihnen gerne helfen. Um uns zu helfen, Ihre Bestellung zu finden und das Problem so schnell wie möglich zu lösen, haben wir eine Anfrage über Trustpilot für weitere Informationen gesendet.
Bitte geben Sie Ihre Bestellnummer oder die für den Kauf verwendete E-Mail an, damit wir Ihnen weiterhelfen können.
Wir freuen uns auf Ihre Antwort!
Mit freundlichen Grüßen,
Guthaben.de
100% legit Super easy to use
14 March 2025
Reply from Guthaben.de
Thank you so much for your 5-star review! We're thrilled to hear that you find our platform easy to use and legit. We're here to provide the best service possible. Keep topping up and shopping with us! ⚡️💳😄 Kind regards, Guthaben.de
Alles Tip Top
7 March 2025
Reply from Guthaben.de
Vielen Dank für Ihre 5-Sterne-Bewertung! Es freut uns zu hören, dass Sie mit unserem Service zufrieden sind. 😄 Wir hoffen, Sie bald wieder auf Guthaben.de zu sehen! Mit freundlichen Grüßen, Guthaben.de
I bought a €50 voucher twice
I bought a €50 voucher twice. but I can't use the vouchers on google play because they are not valid
3 March 2025
Reply from Guthaben.de
Hallo, wir schätzen Ihr Feedback.
Google verlangt von seinen Kunden, dass sie eine KYC-Prüfung (Know Your Customer) durchführen, bevor sie bestimmte Geschenkkarten einlösen können. Dieses Verfahren hilft, Ihre Identität zu überprüfen und Betrug zu verhindern.
Wie ich sehe, haben Sie sich in dieser Angelegenheit noch nicht an unseren Support gewandt. Eine direkte Kontaktaufnahme mit unserem Support-Team ist der schnellste Weg, Ihr Problem zu lösen, da wir Ihnen effizienter helfen können als über Trustpilot.
Bitte kontaktieren Sie uns unter support@guthaben.de und wir werden Ihnen gerne weiterhelfen!
Mit freundlichen Grüßen
The food is really delicious and always…
The food is really delicious and always delivered on time
26 February 2025
Reply from Guthaben.de
💚💚💚
Quick and smooth.
10 February 2025
Reply from Guthaben.de
Vielen Dank für Ihre positive Bewertung! Es ist schön zu hören, dass Ihre Bestellung so reibungslos verlief. Wir sind bestrebt, unseren Service kontinuierlich zu verbessern und Ihr Feedback hilft uns dabei sicherlich.
Reply from Guthaben.de
Vielen Dank für Ihre 5-Sterne-Bewertung! 😄 Es freut uns sehr, dass Sie mit unserem Shop zufrieden sind. Wir sind immer da, um Ihnen das beste Einkaufserlebnis zu bieten! Mit freundlichen Grüßen, Guthaben.de
It was okay but tax was much
6 February 2025
Reply from Guthaben.de
Hallo,
Es tut uns leid, dies zu lesen.
Diese Gebühren sind notwendig, um die Kontinuität unseres Services zu gewährleisten und Ihnen die Möglichkeit zu geben, bequem von zu Hause aus Bestellungen aufzugeben.
Diese Gebühren fallen nicht für alle Produkte an und sind vor dem Bestellvorgang sichtbar.
Mit freundlichen Grüßen,
Guthaben.de
Reply from Guthaben.de
Thank you for the wonderful review and the five stars! 🌟 We're thrilled to hear you find our platform comfortable and easy to use. We're here to make digital shopping as smooth as possible. 😄 Kind regards, Guthaben.de
charges are too much and it becomes…
charges are too much and it becomes expensive when purchasing online.
26 January 2025
Reply from Guthaben.de
Hello,
Thank you for your feedback. We understand that service fees may not always be ideal, but they help us maintain a secure and reliable platform for our customers. These fees are always displayed before checkout, ensuring full transparency before completing a purchase.
We appreciate your understanding and hope to serve you again in the future!
Kind regards,
Guthaben.de
Reply from Guthaben.de
Wow, thanks for the 5-star review! We're thrilled to hear you find Guthaben.de fast and perfect. Your positive feedback fuels us to work even harder! 💪🎮 Stay tuned for more gaming credits and giftcards. Kind regards, Guthaben.de
Fast and easy👍
23 January 2025
Reply from Guthaben.de
Hoi!
Bedankt voor de geweldige 5-sterren recensie! We vinden het geweldig om te weten dat je tevreden bent over onze snelle en gemakkelijke service!
Uw tevredenheid is onze topprioriteit!
groeten,
Guthaben.de
Reply from Guthaben.de
Ihr Feedback hat unseren Tag geprägt! Wir freuen uns, dass Sie eine großartige Erfahrung mit unserem Service gemacht haben. Wir freuen uns darauf, Ihnen wieder zu dienen.
Mit freundlichen Grüßen,
Guthaben.de
Reply from Guthaben.de
Thanks a ton for the five-star review! We're thrilled to hear that our service is living up to your expectations. We aim to keep those gaming credits rolling in on time, every time! 🎮⏰ Kind regards, Recharge.com
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