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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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2.5

All reviews

(5)

1 review in the last 12 months

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Rated 1 out of 5 stars

A Big Let Down

Update: After much chasing up, I eventually (3 months later) received a refund.

I purchased four tubs of Candigest Plus 120 capsules in November with delivery to Spain. The product never arrived. I emailed 10 times and called customer service 4 times. I eventually lost patience and repeatedly asked for a refund. Result? Silence! No Refund.
I spent over £100 on my order and have not received anything back. I have a problematic chronic illness to deal with and don't need this stress and loss of my time and money.

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a product 23rd February and…

Ordered a product 23rd February and still not received anything.

Like the other reviews I have called 3 times and each time they say they will send the product or a refund.

Neither is sent. This is fraud and I will have to contact my credit card company to refund me.

Warning .. Do NOT purchase anything from this company, you will lose your money, time and peace of mind

23 April 2024
Unprompted review
Rated 1 out of 5 stars

Don’t supply your order and don’t reply to any query

I ordered some supplements from gut doctor in April and they confirmed the order and took the money from my credit card then silence. I have emailed them on the 2 email addresses they show, i have sent a contact form via their website and i have rung them so many times i have lost count. Their head office is based in New Zealand apparently and every query they refer to them and they do not reply … ever. The people you speak to can’t tell you anything and NZ do not reply. The supervisor told us NZ always reply to her …. No they don’t! Do not ever use this company - they have no idea whats going on, they claim to have to email NZ to get any response to any query and NZ do not appear to reply. So they say, even their warehouse, which is in Cornwall, do not reply or answer the phone. What sort of company is this? To my mind it’s one that either does not exist or is so rubbish that they won’t for much longer. Do not use them

18 April 2023
Unprompted review

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