Gustharts Ltd logo
Visit website

Gustharts Ltd Reviews 1,648

•
TrustScore 5 out of 5

4.8

Arborist and Tree Surgeon
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the helpful and friendly staff who provide great advice. Many appreciate the competitive pricing and the wide selection of products available, often finding items in stock that are hard to locate elsewhere. The ordering process is consistently described as easy and efficient, with good communication throughout. People are also very satisfied with the delivery service, which is often praised for being fast, prompt, and reliable, with items arriving well-packaged and in pristine condition. Reviewers frequently mention that their orders arrived on time, even for international deliveries. Some customers also noted the company's quick response to issues, such as arranging replacements for defective items or resolving delivery charge confusion.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the quality of the products,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpful and friendly... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report finding the best and most... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After damaging the lance on my Stihl SG71 spray gun I looked around and found Gusthartswas by far the cheapest. After ordering the order was processed and placed on Shopify where I could track the... See more

Rated 5 out of 5 stars

Ordering cool new kit online should be so simple: quick, easy, satisfying. So I’m frequently amazed at the creative fervour many vendors seem to apply to derail that most fundamental aspect of their b... See more

Rated 5 out of 5 stars

I ordered a Stihl chainsaw helmet from Gusthart and it arrived right on time, well packaged. Unfortunately, the visor was damaged—but when I called on a Friday afternoon, Kyle at Gusthart couldn’t hav... See more

Rated 5 out of 5 stars

Ordered a pole saw and so an unusual shape for delivery. I have to say that the packaging was absolutely superb ensuring the item was fully protected and delivered in pristine condition. A big sh... See more

Company details

  1. Arborist and Tree Surgeon
  2. Farm Equipment Repair Service
  3. Farm Equipment Supplier
  4. Landscaping Supply Store
  5. Lawn Mower Repair Service
  6. Lawn Mower Store

About Gustharts Ltd

Written by the company

Gustharts the UK's Leading Tree Surgeon Supplier

Established in 1985, Gustharts is a Family-run Arborist Supplies Shop and STIHL Machine Sales, Service and Repair Business Based in Northumberland, UK.

We Have Over 92 Years of Experience Between Us, and We Offer a Wide Range of Tree Surgeon Equipment and Garden Tool Machinery, Including Chainsaws, Lawn Mowers, Hedge Trimmers, and More. We Also Offer a Full Range of Servicing and Repair Services for All Makes of Arborist and Garden Machinery.

Trusted by professionals. Your go-to for STIHL, Petzl, Arbortec, Pfanner, DMM, STEIN, Teufelberger and industry-leading brands. Equip yourself for success. SHOP NOW CONTACT US

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Reliable and prompt

Great service

Very helpful and immediate response to phone call about specific chainsaw trousers.

Very quick despatch/delivery.

30 August 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look