GUSTATORY Reviews 141

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Got to be the best subscription for coffee there is. Signed up to the world wide coffee subscription. Every bag I’ve had has been awesome. Always arrive on time and they bend over backwar... See more

Rated 5 out of 5 stars

I love Gustatory. It’s a very unique subscription tailored to my preferences and I’m not tied into anything. The coffee comes from only the best roasters from around the world and I look forward to ev... See more

Rated 4 out of 5 stars

Amazing company, great atitude, customer service and vision! Coffees are pretty good - I was expecting more complexity and think some UK roasters like Sweven and Plot offer that, instead of shipping o... See more

Company replied

Rated 5 out of 5 stars

If you're into trying different coffee origins and varietals without breaking the bank, Gustatory is your go-to. They hook you up with beans from top-notch global roasters. While it's a surprise every... See more

Company replied

Company details

  1. Coffee Store
  2. Coffee Roasters
  3. Coffee Shop
  4. Online Marketplace

Written by the company

The coffee industry is in a global sustainability crisis. We exist to widen the conversation. Subscribe to discover and enjoy better coffees.


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great platform

Love the varieties of coffee and convenience that Gustatory offers. So far I have received great choices of coffee ... looking forward to more what I will be receiving in the future.

28 June 2024
Rated 5 out of 5 stars

Really great coffee

Really great coffee, every single time! I have no need nor desire to get my coffee from anywhere else! I really reccomend the service. Don't be put off by the website, it certainly needs a redesign and a lot of simplification but it doesn't impact the quality of the coffee and that's what counts.

30 April 2024
Rated 5 out of 5 stars

Fantastic coffee offering from roasters around the world.

Great range of coffees available at lots of different price points. Coffees are great value for money (especially for non uk roasters) and the ability to tailor your flavour preferences is unique and really welcome. Customer service was great when I had a shipping issue. Quick, responsive and helped me sort it out.

17 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Alex,

Here to help and keep you caffeinated, or decaffeinated if the case may be.

Hope you're enjoying your latest coffees!

GUSTATORY

Rated 5 out of 5 stars

Great experience so far

Great experience so far. Coffees arrived on time, good communication. Really nice to have a subscription offering international roasters.

2 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey,

What we're here for - there's just so much more to the coffee world than UK roasters. Not that we don't love working with all our UK coffee partners, of course, but so much to see, and so much to taste.

Let us know if you ever need anything!

GUSTATORY

Rated 5 out of 5 stars

World class coffees

World class coffees, delivered every month, on time. What more could I ask for?

I’ve never had a bad coffee from Gustatory and the variety of roasters they source is really great.

The online platform is easy to use, so pausing and resuming my subscription is a breeze.

I’d highly recommend Gustatory to anyone looking to discover new coffees with ease.

1 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Mohammed,

Quite the kind words, for us and the quality of our featuring roasters and their coffees. We'll pass the news on.

World class coffees for world class coffee fans!

GUSTATORY

Rated 5 out of 5 stars

We love our gustatory subscription and…

We love our gustatory subscription and the variety of tasty coffees that arrive each month

18 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Sarah,

You're welcome. Thanks for being a part of our community.

GUSTATORY

Rated 5 out of 5 stars

What’s not to like…it’s amazing.

I’ve been a customer for about 18-24 months now, and love the variety of coffees the team at Gustatory source.

It’s great telling them what flavour notes I like, and they match fabulous coffees from amazing roasters and ship them straight to my door. What’s not to like about that. Thanks, and keep up the great work.

6 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Andy,

Whats not to like about that ~ our thoughts exactly.

Thanks for being a long-time subscriber!

GUSTATORY

Rated 5 out of 5 stars

Taste of Travel

I have been subscribing for over a year (some moths skipped) as a way to feel like I’m traveling even when I’m not.

I love finding coffee abroad to bring home and during the pandemic started shipping it when I couldn’t travel from the US. With shipping costs sometimes being as much as the coffee, I was excited to find Gustatory so I could still get my one or two bags at a reliable price.

The coffees have all been fantastic and the portal makes it easy to skip on the months I’ve traveled and gotten my own!

17 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey,

We work hard to offer the best international (and UK) shipping rates - we've subscribers in over 40 countries, glad you're part of our community.

Many more tasty coffees to come!

GUSTATORY

Rated 5 out of 5 stars

Great coffee

Great coffee, can't wait for next delivery

4 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Anthony,

Some may say birthdays come round every month, it's *that exciting! Okay, maybe not, but we're entirely with you in always looking forward to the month ahead!

Hope you're enjoying your latest coffees.

GUSTATORY

Rated 5 out of 5 stars

Excellent variety of coffee roasters

Excellent variety of coffee roasters. Added bonus of getting to choose your preferred taste.
Always shipped on time also.

18 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Stephen,

What we try to do best - curate coffees exactly to your liking, be it a subscriber subscribing to 1,2,3,4,5,6+ bags. All are taste matched.

Enjoy your next coffees! :)

GUSTATORY

Rated 5 out of 5 stars

Among several coffee subscriptions

Among several coffee subscriptions, Gustatory stands out as the best. Their excellent communication, consistently great coffee, friendly staff, and reasonable prices make them a top choice. Keep up the good work, Gustatory!

18 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Engin,

Hope you're enjoying your current coffees, many, many great roasters and their coffees to come!

GUSTATORY

Rated 5 out of 5 stars

The best specialty coffee subscription

This is by far the best specialty coffee subscription available. You get to try amazing roasters from around the world.

18 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Joan,

We didn't want to say it ourselves, but we quite agree. We do try our best every month :)

Happy brewing!

GUSTATORY

Rated 5 out of 5 stars

Excellent service

Excellent service, amazing coffee and very responsive to any issues!

18 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey,

Thanks for your review - hope you've enjoyed your most recent coffees!

GUSTATORY

Rated 5 out of 5 stars

Quality, speed, transparency and consistency

I've been a subscriber for almost a year and have received bags in both India and the UK. I haven't received a bag that didn't hit the mark yet. The roaster curation, speed of delivery, and most importantly, the cost per bag of coffee are unmatched. The team is also super quick in responding to any queries.

18 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Lionel,

Best quality + delivery speed + unmatched price + personal customer service = you've hit the nail on the head, all our priorities! Happy brewing!

GUSTATORY

Rated 5 out of 5 stars

Excellent coffee subscription

Been a monthly subscriber since Feb 2021 and always been an excellent selections of coffee sent.

Easy process, always good communications.

Only thing I wish they still did was the little handwritten note accompanying the coffee which really made a personal connection.

18 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Shane,

Thanks for your kind words - ah, we miss writing a little roaster description in our curation card too. Long story short, we've come a very, very long way since then, we wish there were more hours in the day for us to do this for everyone!

That said, hopefully you still like our handwriting nature of your curated coffee list, something we do still do.

GUSTATORY

Rated 5 out of 5 stars

The most cost effective specialty coffee subscription

If you're into trying different coffee origins and varietals without breaking the bank, Gustatory is your go-to. They hook you up with beans from top-notch global roasters. While it's a surprise every time, I'd recommend to go for the 87+ subscription for some good stuff. Plus, the prices are way less than what you'd pay retail. Cheers!

1 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Anivesh,

Our Plus87 is a fan-favourite, glad it is for you also. The savings to be had is actually quite a big thing for us - we delivered 41% average savings in 2022, please do keep an eye out for our 2023 report that will be published very soon.

More coffee surprises on their way!

GUSTATORY

Rated 5 out of 5 stars

Always exceptional coffee.

Always exceptional coffee!
The curation choices are perfect for us every single month, great varieties. The website is streamlined for smooth navigation and customer interactions from the team are always an absolute delight 😊
Would 110% recommend 👌🏼

14 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Bethany,

Our subscribers and our coffees, they're the delight, we just try to make everything work. Thanks for your kind words. Hope you're enjoying your current coffees!

GUSTATORY

Rated 5 out of 5 stars

Brilliant subscription for ALL types of coffee drinkers

Brilliant subscription. I can’t have much caffeine and this is fab as I get decaf beans from three different roasters each month and one is usually an international roaster too. Fantastic customer service, highly recommended.

18 February 2024
Unprompted review
GUSTATORY logo

Reply from GUSTATORY

Hey Wendi,

And some more international roasters on their way to you come March. Glad to hear you like our personal approach.

GUSTATORY

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look