Guruwalk - Free tours Reviews 12,627

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,884 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, passion, and engaging presentation style, making tours both informative and entertaining. People frequently highlight the excellent service, noting the ease of booking and the guides' ability to adapt to group needs and provide valuable local insights. The user experience is often described as smooth and enjoyable, with many appreciating the well-organized tours and the guides' clear communication. Consumers also find the locations visited to be well-chosen, offering a great way to explore and understand new cities.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their guides as knowledgeable, enthusiastic,... See more

Location

Customers consistently note positive experiences with location. Reviewers praise the guides for their... See more

Service

Users describe positive interactions with service, consistently highlighting the enjoyable and well-managed... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the guides as entertaining,... See more

Booking process

People report positive experiences with the booking process, consistently finding it easy and flexible. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were impressed by the tour with Stefania. She was always clear in her communication and kept the large group together. She always answered questions directly and was happy to tell us about Strasbo... See more

Rated 5 out of 5 stars

Dalen in Rovinj was fantastic! He is a history teacher and very knowledgeable. We had a great walk and the places we visited were helpful in understanding the city’s history. He also gave us recommend... See more

Company replied

Rated 5 out of 5 stars

Guru tour tours has never once let us down.. We have used them in so many different countries and in each and every one the guides have been top notch. They are always well versed and passionate abou... See more

Rated 5 out of 5 stars

I had such an amazing experience on this food tour! Anh was an incredible guide, so friendly, knowledgeable, and passionate about the local culture. She took me to authentic, non-touristy spots where... See more

Company replied


Company details

  1. Tour Agency
  2. Tour Operator
  3. Travel Agency

About Guruwalk - Free tours

Written by the company

GuruWalk es la plataforma global de free walking tours que conecta a viajeros con guías locales en más de 800 ciudades de 100 países. Cada semana, más de 80 000 walkers descubren la cultura local, el patrimonio histórico y la gastronomía auténtica de su destino gracias a nuestro modelo basado en la propina, que premia la calidad del servicio y la experiencia cultural.

Tanto si sueñas con un free tour en Londres junto al Big Ben, como si prefieres deslizarte por los canales en un free tour en Venecia, revivir la moda italiana con un free tour en Milán o explorar la historia clásica con una visita guiada en Pompeya, aquí encontrarás la ruta perfecta. Si lo tuyo son las islas, disfruta del sol en un catamarán por Palma de Mallorca o vive la adrenalina del parapente en Tenerife; incluso puedes apuntarte a excursiones en Tenerife para descubrir sus volcanes y playas negras.

Únete a nuestra comunidad global y transforma cada paso en un recuerdo inolvidable. Con GuruWalk, la autenticidad, la diversión y el conocimiento local te acompañan en cada ciudad que visites.


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Experienced and knowledgeable guide

Experienced and knowledgeable guide. Stella communicated well, passing on many historical facts in an entertaining and informative way.

We highly recommend this guide and tour to learn about Vietnam's political history.

13 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Stella will absolutely light up reading this! 🌟 It's guides like her who bring Vietnam's incredible history to life in such a captivating way. We're thrilled you experienced that perfect blend of expertise and storytelling—that's the GuruWalk magic right there. Can't wait to welcome you back on your next adventure with us! 🇻🇳

Rated 5 out of 5 stars

Good communication from Guruwalk

Good communication from Guruwalk, in spite of communication restrictions in Beijing. We did two of the walking tours and were very pleased with the 'show'.

6 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

We're thrilled your Beijing adventure went so smoothly despite the challenges! 🌟 It's wonderful to hear both walking tours impressed you—our guides truly bring the city to life. GuruWalk's commitment to connecting travelers with authentic experiences shines through moments like yours. We'd love to welcome you back for your next exploration. 🚶

Rated 5 out of 5 stars

This is a must-do food tour!

This is an excellent food tour! And our guide, Angel, made it fun and informative. We tried a lot of foods around Chinatown and now I know which hawker centers have the best laksa, roast duck, and chicken with noodles. The food and guide were outstanding. This is a must-do tour if you’re visiting Singapore!

12 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful summary of your Singapore adventure! 🌟 Angel clearly has a gift for bringing Chinatown's culinary treasures to life—we're thrilled you discovered those hidden hawker gems and left with insider knowledge of the best laksa and roast duck spots. That's exactly the magic GuruWalk guides create. Your enthusiasm is infectious, and we'd love to welcome you back for another exploration soon. Happy travels! 🍜

Rated 5 out of 5 stars

Guru tours provide an excellent experience

I have taken a Guru tour in several countries ie Vietnam, Spain and most recently in Morocco
I have always found it easy to book with the guides informative and friendly . All the guides have had a passion for their city and seem genuinely to care that you make the most of the tour

12 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful testament to the GuruWalk difference! 🌍 From Vietnam's bustling streets to Morocco's enchanting medinas, you've experienced exactly what makes our community special—guides who genuinely love their cities and pour that passion into every tour. It's incredibly rewarding to know that booking was seamless and that our guides' authenticity shone through across continents. We can't wait to welcome you back on your next adventure with GuruWalk! ✨

Rated 5 out of 5 stars

Don’t hesitate. Excellent guide and very helpful

The very informative guide provided lots of interesting information as well as follow up suggestions for food drinks and activities. He even answered any questions beyond the tour. Excellent tour! Highly recommended.

11 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Your guide really went the extra mile, and we're thrilled they left such a positive impression! 🌟 From the detailed insights to those thoughtful recommendations beyond the tour—this is exactly the kind of experience we love hearing about. We'd be delighted to welcome you back for another GuruWalk adventure whenever you're ready to explore something new! ✨

Rated 5 out of 5 stars

Our guide Michal - Warsaw old town tour

Our guide, Michal was very entertaining and knowledgeable. We had a great time listening to him and learning about Warsaw’s history. We highly recommend him!

12 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Michal clearly left quite an impression! 🌟 We're thrilled he made your Warsaw Old Town experience so memorable—his passion for the city's history really shines through. It's guides like him who remind us why people fall in love with exploring new places. Ready for your next adventure? Let GuruWalk take you somewhere extraordinary again soon! 🚶

Rated 5 out of 5 stars

Great tours

Great tours! Every tour I’ve booked through GuruWalk has been fantastic and lead by professional and knowledgeable guides.

11 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful summary of what makes GuruWalk special! 🌟 We're thrilled that every tour has exceeded your expectations—our guides pour their passion and expertise into each experience. That's exactly the magic we're after! Ready for your next adventure? Book your next tour with GuruWalk and discover even more unforgettable moments with us! 🚀

Rated 5 out of 5 stars

Dalen in Rovinj was fantastic

Dalen in Rovinj was fantastic! He is a history teacher and very knowledgeable. We had a great walk and the places we visited were helpful in understanding the city’s history. He also gave us recommendations regarding the type of food is local to the area and what items are from here to bring home as souvenirs. Very comprehensive and highly recommended!

12 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Dalen's passion for Rovinj's history truly shines through! 🌟 We're thrilled he brought the city's stories to life while sharing insider tips on local cuisine and authentic souvenirs. That's the GuruWalk magic—guides who go beyond the tour. We'd love to welcome you back for your next adventure! 🧭

Rated 5 out of 5 stars

Great tours we have made with guruwalk…

Great tours we have made with guruwalk all over the world.

12 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What an adventure you've had! 🌍 We're thrilled GuruWalk has been your companion across the globe, connecting you with passionate local guides who bring each destination to life. From bustling streets to hidden gems, every tour you've shared with us means everything. Ready for your next journey? Let GuruWalk be there again—because the world's best stories happen with the right guide by your side. ✨

Rated 5 out of 5 stars

It's easy to book

It's easy to book, they have very good guides. It really adds to the visit

12 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a wonderful endorsement of our booking experience! 🎉 We're thrilled that our guides elevated your visit—that's precisely what GuruWalk is all about. Your kind words mean everything to us and to the passionate guides who bring destinations to life. We'd absolutely love to welcome you back for your next adventure with GuruWalk. Safe travels! 🌍

Rated 5 out of 5 stars

I’ve always had great experience with…

I’ve always had great experience with Guruwalk free tours. This was the case in tours I took in Dubrovnik and, most recently, in Split.

12 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Split and Dubrovnik clearly bring out the best in our guides! 🌍 We're thrilled you've experienced that magic across multiple cities with GuruWalk. Your loyalty means everything to us—there's nothing quite like exploring the Dalmatian coast with passionate local guides. Ready for your next adventure? Book another GuruWalk experience and discover what makes each destination unforgettable. ✨

Rated 5 out of 5 stars

Easy to book

Easy to book. Tour guide very helpful.

12 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a breeze to work with us! 🎉 We're thrilled your tour guide made everything so seamless—that's the GuruWalk difference. From booking to adventure, we love keeping it simple and personal. Ready for your next exploration? We'd be delighted to guide you again! 🌍

Rated 5 out of 5 stars

Excellent tour

Excellent tour. Serena was informative and entertaining.

11 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Serena will absolutely light up reading this! 🌟 It's guides like her who make GuruWalk tours truly come alive—blending knowledge with genuine entertainment is exactly the magic we aim for. We're thrilled you experienced the best of what she brings to every tour. Can't wait to welcome you back for your next adventure with GuruWalk! 🚶

Rated 5 out of 5 stars

The guide made it though it was just 2…

The guide made it though it was just 2 of us. She gave the full tour with great detail. We loved it.

11 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful summary of genuine hospitality! 🌟 It's exactly this kind of dedication that makes GuruWalk guides special—going all-in whether it's two travelers or twenty. We're thrilled she brought such rich detail to your experience, making those moments truly memorable. We'd love to welcome you back for your next adventure with GuruWalk! 🚶

Rated 5 out of 5 stars

Local guides have passion for their city

Having a local conduct a tour is priceless. They have such a wealth of knowledge, but are also passionate about sharing their city's history and culture. Plus, they have great suggestions for where to eat and other places to visit.

11 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful summary of what makes GuruWalk truly special! 🌍 Our local guides pour their hearts into every tour—sharing hidden gems, untold stories, and authentic experiences you simply can't find in guidebooks. Their passion is contagious, and we're thrilled you felt that genuine connection to the city. We can't wait to welcome you back for your next adventure with GuruWalk! ✨

Rated 5 out of 5 stars

Great way to get to know the centre of…

Great way to get to know the centre of Rio de Janeiro and learn some interesting facts. Also went back to one place for lunch.

7 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Rio's heart truly shines through when you explore it with curiosity! 🌟 We're thrilled you discovered hidden gems and even found a favorite lunch spot along the way. Those unexpected moments—when a tour becomes a personal adventure—are what make GuruWalk special. Your guide clearly shared their passion for this vibrant city. We'd love to welcome you back for another Rio discovery with GuruWalk soon! 🇧🇷

Rated 5 out of 5 stars

Excellent and knowledgable local guide

11 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful summary of the perfect GuruWalk experience! 🌟 We're thrilled your local guide shared such genuine expertise and made your exploration truly memorable. This is exactly the magic that happens when passionate guides connect travelers with authentic local insights. We'd love to welcome you back on your next adventure—there's always more to discover with GuruWalk! 🗺️

Rated 4 out of 5 stars

Good tours but a reliability problem

We booked five tours during our time in Croatia. The tours we had were really good, but guide reliability is a problem. Two of our tours were cancelled and one tour guide didn’t show up. As long as you’re willing to take the chance, the guides are professional and well informed.

11 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

We really appreciate you giving us multiple chances across Croatia 🌍 — and we're thrilled the tours you experienced were professional and engaging. However, we hear you on the cancellations and no-show situation, and that's genuinely frustrating. Reliability is something we're actively strengthening. Please email support@guruwalk.com with these details so we can investigate and ensure this doesn't happen again. We'd love to welcome you back for a flawless GuruWalk experience next time.

Rated 5 out of 5 stars

Walking tour in Kyoto and Nagasaki

We had a Guru Walking tour in Kyoto and in Nagasaki in Japan. Both were really great. Both guides were very knowledgeable and easy to be with. We learnt a lot and saw a lot. We would have missed a lot if we had done the walk on our own. Definitely recommend 100%

10 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful way to capture your Japanese adventure! 🌸 We're thrilled your GuruWalk experiences in both Kyoto and Nagasaki exceeded expectations. Your guides' passion for sharing local knowledge truly makes the difference—those hidden gems and fascinating stories are exactly what sets guided exploration apart. We're so glad you discovered things you'd have otherwise missed! Ready for your next journey? We'd love to guide you again with GuruWalk. 🚶

Rated 5 out of 5 stars

Did a guru walking tour in Bergen…

Did a guru walking tour in Bergen norway with Dennis. Great tour, quite fast paced but learnt alot. Throughly recommend

10 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a brilliant adventure through Bergen with Dennis! 🎒 We're thrilled you soaked up so much knowledge on the go—that's the GuruWalk magic right there. Fast-paced explorations paired with genuine local insight create those unforgettable moments. Dennis sounds like he brought the energy! When you're next exploring new cities, we'd love to welcome you back for another GuruWalk experience. Your next discovery awaits! ✨

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