As an independent web developer, we've hosted with Guru for a little over 6 years. We came to Guru when our then current host was bought by GoDaddy and we noticed a near-instantaneous drop in service.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Powerful, fast, reliable cloud web hosting from the UK. Specialised, optimised and built by cloud experts to ensure your presence is lightning fast with 100% uptime. We guarantee your site will run quicker on our cloud than normal hosting or your money back.
Contact info
3 Centro, Boundary way, HP2 7SU, Hemel Hempstead, United Kingdom
- 08000 124 544
- hello@guru.co.uk
- guru.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Five stars is not enough!
Five stars is not enough!
Guru support staff have been outstanding in their support in assisting me migrate my recently deceased partner's clients away from his account.
They have been kind, friendly, professional, endlessly patient and compassionate whilst technically "holding my hand" through the whole process for many weeks.
They respond promptly and efficiently to ticketing and emails.
Fantastic service, thank you .
GURU are the best
GURU are the best. I've been a big fan since moving my web hosting setup to GURU a number of years ago. Their infrastructure is robust, and their support staff are really knowledgeable and always very helpful. I'd recommend GURU to anyone looking for rock-solid web hosting in the UK, from individual site through to multi-site solutions for agencies like my own.
Exemplary service
The response to my tickets has been exemplary. I am speaking from an area of knowledge having used several hosting companies in the past as well as having worked in IT support myself in the past.
What a great hosting company
We've been using Guru for about 18 months. Without exception, the people have been helpful and knowledgable. Problems have been responded to and often fixed very quickly, sometimes within minutes. Communications with real humans who speak English happen in real time. Highly recommended...
Absolutely the best hosting and support I've ever experienced!
Absolutely the best hosting and support I've ever experienced! 🔥
I've been using GURU for a while now, and I can honestly say it's the most stable and reliable hosting I've worked with. But what truly sets them apart is their support — not the usual "submit a ticket and wait 3 days" kind of support — these guys jump in like they're part of your own team.
I have to give a huge shoutout to Andrius from support – he went above and beyond, handling an issue that technically wasn’t even their responsibility. He took the initiative, solved everything quickly and precisely, and explained each step along the way. It’s rare to see this level of professionalism, dedication, and technical expertise all in one place.
If you're looking for hosting that’s fast, stable, and backed by a support team that actually cares – GURU is hands down the right choice. 💯
I’ve been with Guru for years 8+ I have…
I’ve been with Guru for years 8+ I have used them three times and every time they have pulled my website back for me after the last desirables I’ve tried to take it service is outstanding team care instructions and walked me through everything could not of asked for a better company Five star thank you so much
Tech support fixed an internal error on…
Tech support fixed an internal error on my Moodle site and got it up and running. That is support way past hosting.
Top class service
Top class service. I setup a new reseller account and the team helped me with migrating cpanel accounts seamlessly. My clients received next to zero disruption, even on email services thanks to their migration email sync tool. The team are responsive, quick, helpful, full of knowledge & UK based. I'm so pleased I picked Guru as my next digital partner.
Great Support
When we have any queries, someone there is always quick to respond, and find an answer to our issue/query.
We have always been impressed by the support given by the guru cloud hosting team.
One of the best hosting companies we…
One of the best hosting companies we have ever worked with. Knowledgable, focused, approachable and very quick to reply and help us with any issues.
Highly recommended company!
Gary / Belfast Underground Records
I have been a customer of GuruHost…
I have been a customer of GuruHost since 2019. Unlike other hosting companies, I no longer need to ask for help. Their support, problem solving and ticket response times have always been excellent.
the team offer a speedy and efficient…
the team offer a speedy and efficient service
We've recently migrated near to 200+…
We've recently migrated near to 200+ websites from Amazon AWS to Guru. Our decision to go against convention of using modern cloud hosting infrastructure came with the increased running and scaling costs experienced with services like AWS. From start to finish the GURU team have been professional and extremely helpful, not only with planning the migration task of our websites, but in helping to advise on the best underlying technology to support our current and future needs. We now have several servers with them, from provisioned dedicated solutions to virtual private servers. The migration specialist Chris was an absolute gem, from start to finish, his approach was meticilous, planning each key element, ensuring everything was done to minimise disruption on our clients. I cannot fault these team at GURU, always happy to help, competitively priced, and the support we've had since then in optimising the websites and solutions has been amazing. If you're looking to ditch lining Jeff Bezos pockets and think going back to old-school dedicated solutions is the way, contact these guys.
Simply the best customer service team…
Simply the best customer service team I've ever worked with! I have several domains hosted with them and answers to my, often dumb, queries are always super fast & efficient.
They really a huge time-saver for me!@
Guru have a great customer service team…
Guru have a great customer service team for support. They work hard to get your ticket resolved quickly and nothing is ever too much trouble.
A very knowledgeable team.
Consistently Excellent Support & Service
We've used Guru Cloud Hosting for a while now, and they've been amazing. Their support team is always quick to respond, helpful, and they've never failed to resolve any issues or queries we've had. Highly recommend!
I've been hosting our websites with Guru
I've been hosting our websites with Guru for some time now and what has really stood out is their technical support. Whenever I need to contact them - the response time is incredible - even out of hours. I feel extremely confident with the services provided and the reliability is incredible. Highly recommended!
I love Guru
I've also thought you receive a "John Lewis" service at Guru. Amazing support team and happy to help with the smallest of problems.
Outstanding Service
I had an unusual problem with email and within minutes it was resolved by Adam.
Very fast and efficient service. I was soon up and running again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








