Gupta's - Indian Sweets & Savouries Reviews 2,450

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the delicious taste and freshness of the sweets and savories. Many found the ordering process easy and appreciated the thoughtful and beautiful packaging, often noting that items arrived intact and well-protected. People frequently mentioned the variety of offerings and the overall satisfaction with their purchases, with many planning to order again. However, some customers also noted issues with delivery services, experiencing delays or receiving damaged packages. A few reviewers were dissatisfied with the quality of certain items, describing them as sour, unsatisfactory, or not matching product descriptions. There were also occasional complaints about specific products being damaged or having an unpleasant taste.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the delicious and fresh... See more

Quality

Consumers find quality to be positive. Many reviewers praise the freshness, taste, and natural ingredients of... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the promptness, with some... See more

Order

Customers generally had positive experiences with ordering. Many reviewers found the ordering process easy... See more

Based on these reviews

Rated 5 out of 5 stars

One of the absolute best . We have Ben getting sweets and savoury around Diwali for a few years. We do not wish to go anywhere else ever. Always best quality and also despite being very busy times eve... See more

Rated 5 out of 5 stars

Easy to order and great variety. The package was being delayed by the courier but the team was extremely helpful to enable me to collect it from the Depot by exception. They were in regular contact t... See more

Rated 5 out of 5 stars

Having tried their delicious Punjabi samosas off a food truck at a market in London, ordered a big batch of 60 which were delivered by DPD to Nottingham on the day I selected. Packing was really thou... See more

Rated 5 out of 5 stars

Delicious sweets, well packaged and arrived exactly when expected. I don’t think you realise how generous the portions are because you’re going by weight on the website. We’ll definitely order again... See more


Company details

  1. Dessert Shop
  2. Indian Takeaway
  3. Pastry Shop

Information provided by various external sources

Quality Indian Sweets & Savouries, since 1979. Gupta's has been a firmly established favourite among the London community and beyond for over 40 years. We are known for our excellent quality products, including our world-renowned Samosas, succulent Rasmalai and delicious barfi! Thanks to our loyal and dedicated customers, we now have 3 store locations across London - Euston, Hendon & Kingsbury. A family company, now in its third generation, we also offer catering & street food services. We hope to see you soon !


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Service and Delicious Sweets

Easy to order and great variety. The package was being delayed by the courier but the team was extremely helpful to enable me to collect it from the Depot by exception. They were in regular contact to ensure I received and parcel and it was worth it. Thanks to the team.

23 March 2026
Rated 5 out of 5 stars

Delightful treat and great price

Delighted. I have not had matai since I was a kid when my parents used to buy it, other than trying some from a convenience store once (it was not good). The package from Gupta Sweets was sealed, had a nice selection and they all tasted very fresh. The balance of flavour is really good and not overly sweet. Honestly, I had to stop myself from eating too much in one go. Great value too. I love ordering food items from independent UK businesses. This is probably the most affordable treat I have purchased. Will order again for sure.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

OMG OMG OMG YESSSSSS

I can't tell you all of their names off the top of my head but I bought six different types of beautiful Indian sweets, made with ghee and gorgeous natural ingredients, from this company. OMG I am in Seventh Heaven... and having them with a cup of unsweetened tea with them is the nearest you'll get to Paradise. And the good news is, because I ordered rather too many, I've just found out from Google that you can actually freeze these in airtight containers... so looks like I've got plenty for the weeks ahead. Excellent courier company delivered them and they kept them nice and cold because they must be refrigerated... and only took two days to arrive. The packaging is really, really pretty and I'm absolutely impressed with this gorgeous company!!!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Delicious sweets, we’ll order again

Delicious sweets, well packaged and arrived exactly when expected.
I don’t think you realise how generous the portions are because you’re going by weight on the website. We’ll definitely order again, the sohan papri was melt-in-mouth and the jalebi still intact after shipping!
Thanks so much

25 January 2026
Rated 1 out of 5 stars

Delayed delivery and poor quality food

Delayed delivery
Came home at after 8 pm to deliver after 2 days
The Indian sweets were of poor quality in the box - except.the motichoor laddoo - which was good
This was my second time ordering and second time disappointed
Previously had ordered chutneys along with samosas - but they did not deliver they chutneys. I emailed to ask about it - but no reply met.
Have given them two opportunities - never again

24 January 2026
Rated 3 out of 5 stars

A sticky mess to have to deal with

Whole box contents were covered in thick sticky syrup. Such a mess. It had leaked through everything and the outside of the box base was also soaked and sticky. The sweets that were salvageable were quite good, but not really much better than I buy locally from a world supermarket. A messy and expensive experiment.

19 December 2025
Unprompted review
Rated 2 out of 5 stars

Quality dropped

On our 3rd order the nimkis was horrible. The oils used was old oil and zero taste. I ask why. The potato Kachoris was broken in bits. When I asked they said just warm it up. Customer service diabolical and after 3rd order you just lost a customer.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Birthday treat !!!

I decided to sent 24 GulabJamuns instead of cake to my daughter at uni for her bday. It was beautifully packaged and sent intact. She loved the surprise !

3 December 2025
Rated 5 out of 5 stars

One of the absolute best . Thank you

One of the absolute best . We have Ben getting sweets and savoury around Diwali for a few years. We do not wish to go anywhere else ever. Always best quality and also despite being very busy times even accommodated special requests without fail . Which is rare and admirable. Thank you

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing value and quality

Really good value. Beautiful packaging, great selection, exactly how I wanted them to taste! Also very reasonable cost for such quality. Will definitely order again! Thank you

24 October 2025
Unprompted review

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