GunMag Warehouse Reviews 

1,194
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting their excellent customer service and professional staff. Customers consistently praise the quick and efficient shipping, with many orders arriving promptly and well-packaged, preventing damage during transit. The company is also commended for its great selection and fair prices, making it a go-to for many consumers. However, some customers also noted issues with product descriptions not matching the received items, or products being faulty upon arrival. A few other people also felt that customer service was unresponsive or that the company demanded additional identification documents without clear reason, leading to order cancellations.

What people talk about most

Customer service

People report positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Product

Consumers find product quality to be ambiguous, with many praising the great selection, good prices, and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a willingness to order... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising fast shipping and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always fast, courteous, and professional help with magazine fit ability (thanks Jeff!). Magazine selections for older pistol models can't be found anywhere but here and at very good prices. Shipping... See more

Rated 5 out of 5 stars

GunMagWarehouse is a great online retailer. GMH only offers only quality products, with some of the best prices out there. I've never had an issue with anything I've ordered. Shipping costs are low, a... See more

Rated 5 out of 5 stars

USPS had bungled the shipment routing and my package was missing for two and a half weeks. I contacted GMW customer service and Mike handled my case. Outstanding work from Mike. He reached out to USPS... See more

Rated 5 out of 5 stars

Great prices, great selection and fast shipping. There are lots of online retailers that can offer these things. What really matters and whats much harder to find is an online retailer that offers gre... See more


Company details

  1. Online Marketplace
  2. Ammunition Supplier
  3. Gun Shop
  4. Hunting Store
  5. Magazine Store
  6. Outdoor Sports Store

Written by the company

At GunMag Warehouse, we have one simple goal: to provide new and experienced gun owners with the world’s best selection of magazines, optics, gun parts, range gear, and shooting accessories at low, budget-friendly prices anyone can afford. So, whether you’re a first-time gun owner looking for a magazine for your newest handgun, or you’re on the hunt for a quality, American-made rifle scope for your favorite deer rifle, we are committed to providing a positive shopping experience with the best selection in the industry for shooters of all backgrounds and disciplines. Our easy-to-navigate site offers filterable options, so you can easily find a variety of products for your desired firearm platform, caliber, brand, style, capacity, or construction material in a flash. On a tight budget? Take advantage of our built-in price filters and find the gear you need at a price you can afford. Looking for a state-compliant 10-round magazine? You can filter that too! From rifle scopes and drop-in rifle and pistol parts, to ammo, targets, and range safety gear, at GunMag Warehouse, we have something for everyone. Plus, we aim to please and are committed to delivering best-in-class customer service and a positive shopping experience you’ll want to return to, time and time again!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,194)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have had a wonderful experience with…

I have had a wonderful experience with GunMagWarehouse, and their customer service department.
My first order of ammo had been delayed at a UPS warehouse, showing delays for several days. I reached out to GMW, and Mike immediately took ownership of the situation, even though it was the shipping company that was at fault. Mike kept me informed of his progress, and resolved the issue above my satisfaction. I highly recommend GunMagWarehouse, and appreciate Mike's handling of my order.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Company!

Well, we had a little problem with my address. We fixed it and all's good. My main comment is this company has fantastic communications which is very important. Totally impressed. Great prices and quick and fair shipping.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I purchased two specialty magazines. Both of them had a 100% feeding failure rate. I contacted GunMag Warehouse, and they promptly issued an RMA (return authorization) and a refund when the return was received—no hassles or questions about it. Excellent service!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service? Respond to my live chat immediately with the answer to my question. Will definitely continue to do business with them in the future.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

This place is amazing

This place is amazing! I had a package come in damaged by the post office, and the post office didn't want to help me out at all, but the guys here took care of me! They absolutely went out of their way to make sure I was taken care of, when they didn't have to! I will definitely be a returning customer!

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service, selection, and prices

Frequent customer of Gun Mag Warehouse. On a recent order I had a problem with threaded barrel not fitting. Customer service helped diagnose the problem. Wound up returning the part and ordering a different brand from Gun Mag Warehouse that fit better. Excellent customer service. Have found them to have great selection of products and good prices.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great costumer service

Great costumer service. Had issue with my mail service and order got sent back to GunMag Warehouse. Contacted GunMag and asked if the could hold my order until I fixed delivery issues and they did issues were fixed and few days later got my delivers. Very good service and will def use again.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Good

Great prices better prices than psa and good support team. Had some shipping issues and Jeff got it cleared up for me in a matter of 2-3 minutes if that.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

On point and on time!

Fast shipping and the customer service was there to readily reply to my emails. Products arrived in great condition. Now that’s business.

25 June 2025
Unprompted review
Rated 4 out of 5 stars

Issue Resolved Finally!

Ordered an CMMG Bravo .22lr AR-15 conversion kit with 3 25rd magazines. At the time, there were only two options - that one, and one with 3 10rd mags. When it arrived, there was only the BCG and no mags. Sent email and was told I'd ordered a different SKU that was for the BCG only. I explained that wasn't even an option, and when they checked, there was a mistake on their website. At first, they were difficult to deal with - had to talk to four different people over the course of 45 minutes - but eventually the problem was resolved amicably. If you run into a similar problem, ask for Jeff!

19 June 2025
Unprompted review

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