Guardpass Reviews 17

Reply from Guardpass

Apr 7, 2026

Thank you so much for your kind words! We're thrilled to hear that Maressa was able to help you and that you had a fantastic experience with our customer service team.

We'll be sure to pass your lovely feedback on to Maressa — we're very proud to have her on the team!
Thanks again for taking the time to leave a review. We look forward to supporting you throughout the rest of your journey with us.

The Get Licensed Team

Reply from Guardpass

Mar 17, 2026

Thank you for your kind words! We’re really pleased to hear you had a great experience with Kav — I’ll be sure to pass on your feedback.

We appreciate the recommendation and wish you all the best moving forward!

The Get Licensed Team

Reply from Guardpass

Feb 24, 2026

We are very sorry for the confusion and any worry this has caused you over the last two weeks. We understand how important these results are for your career, and we certainly didn't mean for you to be left waiting.

Please be assured that your results were actually processed and updated on the same day you sat your exam. Notification alerts were sent out via email and WhatsApp at that time; however, we know these can sometimes be missed or filtered into spam folders.

To get your results right now, the quickest way is to log into the GuardPass app, where they are already available for you to view.

We apologise again for the stress this delay has caused you. If you have any trouble accessing the app, please let us know immediately so we can help.

Regards,

The Get Licensed Team

Reply from Guardpass

Feb 24, 2026

Thank you so much for your kind words! We are delighted to hear that you had such a positive experience during your Door Supervisor Refresher on the 6th and 7th of February.

It’s wonderful to know that Callum Pearce made the course so enjoyable. We truly value instructors who can balance a professional approach with the right amount of humour and understanding—it makes all the difference in creating a great learning environment. We will be sure to pass your thanks along to him!

Best of luck with your renewed licence, and stay safe out there.

Regards,

The Get Licensed Team

Reply from Guardpass

Feb 24, 2026

Thank you so much for the excellent recommendation! We are thrilled to hear that Paul and Dave provided such a high standard of training during your Door Supervisor course.

It is wonderful to know that you found the environment so pleasant and that the additional modules gave you that extra boost of confidence for your career in the security world. We truly believe that going above and beyond the basics is what sets our candidates apart, and we'll be sure to pass your kind words on to the team.

Best of luck with your new role, and stay safe out there!

Regards,

The Get Licensed Team

Reply from Guardpass

Feb 24, 2026

Congratulations on passing your course! We are so pleased to hear that you were successful on your second attempt.

We are especially glad that Imi was able to provide the extra support you needed. We understand that everyone learns differently, and it’s great to know that Imi took the time to break down the practical exam and adapt his teaching style to suit your specific needs.

That breakthrough moment is what we strive for, and we will be sure to pass your kind words on to him. Best of luck with your new qualification and your future career in security!

Regards,

The Get Licensed Team

Reply from Guardpass

Feb 24, 2026

Thank you for the wonderful feedback! We are so pleased to hear that your overall experience was both supportive and informative.

It is great to know that Alan Bayford and Shaun delivered such a professional presentation. We truly believe that having instructors who share their real-world experience and knowledge adds so much value to the training, and we’ll be sure to pass your kind words on to them both.

Best of luck with your future career in the industry!

Regards,

The Get Licensed Team

Reply from Guardpass

Feb 24, 2026

Thank you so much for the fantastic feedback! We are thrilled to hear that Alan Bayford and Shaun Ogden delivered such an exceptional training session for you.

It is always our goal to provide top-tier instruction, and it's great to know these two gents hit the mark. We will be sure to pass your thanks along to them both—they’ll be delighted to hear it.

Best of luck with your career in the industry!

Regards,

The Get Licensed Team