Guardmylegacy Reviews 36

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

My will was written up well over a month ago. I have still not received final copy. All my sent Emails chasing have been returned to me as unsent with messages of incorrect domain and telephone numb... See more

Rated 5 out of 5 stars

Really good service. As am a dyslexic I struggle taking things on and hearing and listening and taking things in. This company was completely understanding and was willing to go through anything over... See more

Company replied

Rated 5 out of 5 stars

There was a misunderstanding during the initial conversation that resulted in an incorrect statement on the draft document. When this was pointed out they couldn't have been more helpful in resolvi... See more

Company replied

Rated 5 out of 5 stars

This is a great company to help with end of life stuff(!) from the comfort of your own armchair. I found the team to be polite, helpful and knowledgeable. Moreover they are intent on acting for you b... See more

Company replied


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is a scam

This is a scam. They steal your money, and try to get more money from you when the will is drawn up. They don't send any will, then their website disappears. They don't respond to emails or calls. The money goes to a company in Spain.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Scammed!

My will was written up well over a month ago. I have still not received final copy. All my sent Emails chasing have been returned to me as unsent with messages of incorrect domain and telephone number doesn’t work. The only details and address they were interested in was mine, not executors and given I am a victim of domestic abuse, I think this could very well have been my perpetrators way of tracking me again and stealing more money. Wow.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

i have contacted this company so many…

i have contacted this company so many times now.
they called me and offered me a will, called back once made the payment and ran over a will, that never come now the company has no telephone number and does not get back to you.

avoid as its a scam - and tried to get another £300 from me 2 weeks ago, however now know its a scam.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

I’ve not received my will

I’ve not received my will, my appointment was 3 weeks ago and I’ve not had anything. The website doesn’t open. The emails I’ve sent bounce back as undelivered and the texts I’ve sent have been ignored. I get a huge feeling I’ve been scammed. I’ll retract this review if anyone ever gets back to me

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service thank you

Great service thank you

20 February 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Jaimie,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards,

Guardmylegacy

Rated 5 out of 5 stars

Thank you for a very straightforward…

Thank you for a very straightforward experience

20 February 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi David,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Rated 5 out of 5 stars

Me and my husband had a consultation…

Me and my husband had a consultation with a friendly and knowledgeable chap, got everything protected at a fraction of a cost that my own solicitor quoted me. The customer service team was fantastic, every question answered, documents were what we needed . Thank you

20 February 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Clare,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Rated 5 out of 5 stars

Never had such amazing experience with…

Never had such amazing experience with any business before than I have with this company! Excellent service! Highly, highly recommended!! Couldn’t do enough!

10 February 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Bronagh,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Customer service is outstanding. Very helpful throughout the process. Documents professional and easy to understand. Would definitely use this company again if needed.

8 January 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Alexandra,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Rated 5 out of 5 stars

Great company

Great company, great service, really helpful and understanding. Thank you.

14 February 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Helen,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Rated 5 out of 5 stars

Very professional service

Very professional service, everyone point covered, I was very happy with all the information provided.

I have already recommended to friends and family

⭐⭐⭐⭐⭐

15 February 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Phil,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Rated 5 out of 5 stars

The staff is very professional

The staff is very professional.
I recommend 👌

3 February 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Valentin,

Thank you very much for your kind words and feedback. We appreciate it.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Rated 5 out of 5 stars

Service was impeccable

Service was impeccable, great customer service, any questions asked where explained thoroughly.

14 February 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Robert,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Rated 5 out of 5 stars

Wonderful experience for Will writing.

Professional approach from the staff. Use of simple language. I could understand every word. The fee is very reasonable.

All my questions answered politely. The actual will document is well presented. I recommend GML to anyone.

13 February 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Evelyn,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Rated 5 out of 5 stars

I'm really grateful I choose this…

I'm really grateful I choose this company very helpful last minute they arrange my will I will definitely 100% recommend others

30 January 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Tina,

Thanks for your kind words and 5 star review.

We will pass your feedback on to our Customer Service team and as always, if you need anything please let us know.


Kind Regards,


Guardmylegacy

Rated 5 out of 5 stars

This is a great company to help with wills etc.

This is a great company to help with end of life stuff(!) from the comfort of your own armchair. I found the team to be polite, helpful and knowledgeable. Moreover they are intent on acting for you by listening carefully to your wishes and then transferring it to an acceptable format for a legal document. You can adjust the draft if you need to with no problems.They dealt with two important documents for me at very reasonable cost and I have no hesitation in saying that I rate them highly. Special thanks to Karl.

28 January 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Marilyn,

Thank you very much for your kind words and 5 star review.

We are very happy to have been able to assist you with this and we will most certainly pass your feedback on to the team.

If you need anything, please let us know and one of the team will be sure to reach out.

Kind Regards,

Guardmylegacy

Rated 5 out of 5 stars

Great company

Great company, simple process and the customer service team were so polite and helpful!

22 January 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Tracey,

Thanks for your kind words and 5 star review.

We will pass your feedback on to our Customer Service team and as always, if you need anything please let us know.


Kind Regards,


Guardmylegacy

Rated 5 out of 5 stars

There was a misunderstanding during the…

There was a misunderstanding during the initial conversation that resulted in an incorrect statement on the draft document.
When this was pointed out they couldn't have been more helpful in resolving this issue.
More than happy to recommend this company but bear in mind, wherever you go, there's a charge to register the documents.
Don't let that put you off obtaining these must have documents

11 January 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Flo,

Thanks very much your kind words and 5 star review.

We are happy to hear that our Customer Service team were able to assist with your query.

If you do need anything in future, please do let us know and one of the team will be in touch.

Kind Regards,

Guardmylegacy

Rated 5 out of 5 stars

An amazing company

An amazing company, second to none with their services. Helpful, informative and could not be happier.
You will not be disappointed with Guard My Legacy 🙌
Thank you for the peace of mind!

20 January 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Leeanne,

Thanks very much for your 5 star review and kind words.

If you need anything at all, please feel free to reach out.

Kind Regards,

Guardmylegacy

Rated 5 out of 5 stars

Really helpful

Really helpful, helped me through a difficult time, and made it really easy.
Can’t thank them enough

5 January 2026
Unprompted review
Guardmylegacy logo

Reply from Guardmylegacy

Hi Laura,

Thank you very much for your kind words, we are happy to receive such positive feedback.

If you need anything else from us, please do not hesitate in letting us know.

Kind Regards,


Guardmylegacy

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