Guardian Of Time Reviews 

1,432
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff, prompt communication, and exceptional quality of the products that consistently arrive in secure packaging. Many reviewers emphasize that items match their online descriptions perfectly and appreciate the smooth, professional transaction process from start to finish. However, some people mentioned minor shipping delays, extended delivery times, or longer waiting periods before their purchases finally arrived. A few reviewers also experienced unexpected delivery setbacks or transit issues that temporarily impacted their overall purchasing journey. Despite these occasional hurdles, consumers generally remain satisfied with the professional service and responsiveness provided throughout.

What people talk about most

Product

People report positive experiences with product, highlighting that items arrive brand new, complete with all... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast, secure shipping and... See more

Service

Users describe positive interactions with service, highlighting quick responses, polite communication, and... See more

Quality

Consumers find quality to be positive, highlighting that the watch is brand new, genuine, and delivered in... See more

Response time

Clients share positive opinions on response time, frequently highlighting fast communication, helpful updates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent as always seller. The watch I ordered arrived in perfect condition with just a slight delay. Very good communication. I underline the fact that the watches are always delivered the next day... See more

Company replied

Rated 5 out of 5 stars

Overall pleasant experience. They always communicated quickly and watch was delivered within the specified timeframe. I was only a little surprised that shipping the watch cost over a week after purch... See more

Company replied

Rated 5 out of 5 stars

This is the second time I've purchased a watch from Guardian of Time. For the second time, I'm very satisfied with the thorough, professional, and friendly service. I also managed to agree on a price... See more

Company replied

Rated 5 out of 5 stars

“Fantastic service, really friendly staff, and super-fast delivery. I’m absolutely thrilled with my Omega Aqua Terra Black Laquer, 38mm with the perfect fit, purchased to celebrate my 50th birthday ne... See more

Company replied


Company details

  1. Watch Store

Written by the company

Guardian Of Time was founded by true lovers of exquisite luxury watches, encouraged collectioners that devoted themselves in building a path where customer’s demands and expectations meet together. The unique approach was manually designed to satisfy the customer from the moment he requests his special piece to the final delivery. Guardian Of Time is an online-based watch boutique with vaults and offices all around European Union. We mainly focus on luxury watches giving priority to such brands as Patek Philippe, Rolex, A.Lange & Söhne, Audemars Piguet, Omega, Hublot, Breitling and other leading figures from Swiss watch-making. Among other respected watch dealers we outstand both with our rewarding price range and the service that we deliver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,432)

161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

TOP reseller!

The watch arrived on time, in perfect condition, as described. Absolutely recommended seller, they are serious, efficient and very quick in answering all questions. Thank you for everything and see you next watch!

9 August 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are glad that you are happy with your purchase. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Original watch, good com’s and logistics.

First of all, I was very skeptical, especially when spending so much money and considering the risk of scams and fakes. However, I received my watch as expected—original, with a certificate—and, most importantly, with good communication that was transparent and timely. The logistics went smoothly. Thank you, guys!

7 August 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. We are glad that you are satisfied with our service. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Very good seller

Very , very good service! I recommend!

8 August 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Quick response and action

Quick response and action. I was able to follow the product's journey all the way, I was in constant contact with the seller. I can recommend them

6 August 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Great and fast communication from the…

Great and fast communication from the shop. Delivery was made in time, exactly as promised. Complete and undamaged packaging.

7 August 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are happy that you are satisfied with your purchase. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Excellent commmunication in order…

Excellent commmunication in order status. Prompt delivery in very safe packaging (sealed and insured).

25 July 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Excellent Service

The experience with Guardian of Time was great from start till end! Merelin was / is very supportive and get back to all questions you might have along the order very fast and informative! The handling was great and can only recommend to buy your watch from Guardian of Time!
Thanks for the great service!

23 July 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. We are happy that you are satisfied with our service. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Excellent watch dealer.

Excellent watch dealer.

Good communication from the start and throughout the purchase progress. Very competitive prices compared to the market. My watch arrived as advertised and with everything in perfect order.

Highly recommended.

23 July 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are happy that you are satisfied with your purchase. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Very Fast

Very Fast, effective and communicative. Fast sending and good packaging. I recommend Guardian of Time and would buy again from them.

22 July 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are glad that you are happy with everything. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Top Seller !!

Top Seller !!! Thank you very much

11 July 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Very good communication

Very good communication, accurate description, fast and secure shipping everything inspires trust, and rightfully so! Very happy with my purchase so far, will buy again!

1 July 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are happy that you are satisfied with our service. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Experience with Gaurdian of times

I had a watch order from Gaurdian of times.
It was a smooth experience and people were very professional and polite.
Really appreciate their efforts.
I was worried with courier earlier. On receiving the package it realised it was well packed (3 boxes) and sealed.
Very happy with the service.

20 June 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. We are happy that you are satisfied with our service. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Very professional and kept in contract…

Very professional and kept in contract throughout process. Watch was perfect and very well packaged. Would highly recommend this dealer. thank you.

14 June 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. We are happy that you are satisfied with everything. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Excellent service

Excellent service, Excellent deal, very good communication with the customer.
everything as initially contracted.
The product arrived very well packaged

11 June 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are glad that you are happy with everything. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

The sale went smoothly

The sale went smoothly. Very good price, the watch was brand new as advertised, and there was good communication in English both by phone and email. I would definitely buy from them again.

10 June 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. We are happy that you are satisfied with your purchase. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Excellent and fast

11 June 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch.

With best wishes,
Guardian Of Time

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