Guardio Reviews 

14,753
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 6,185 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the mobile application for reliably keeping them extremely safe from hazardous websites, annoying spam, and unexpected scam phone calls every single day. Many users truly enjoy the wonderful peace of mind that comes from knowing their personal online activities are continuously and safely monitored by the system. Some people were dissatisfied with overall account management, mentioning unexpected difficulties when trying to update user profiles or properly access the application features. Additionally, a few customers experienced frustration when the protective security tool accidentally blocked legitimate websites or interfered with their regular phone communications.

What people talk about most

Website

Reviewers mention positive feedback about website security, noting that it successfully warns consumers about... See more

Product

Clients share positive opinions on product, describing it as an amazing tool that truly works and provides... See more

Service

Customers had positive experiences with service, frequently sharing appreciation for how effectively the... See more

Application

People report positive experiences with application, expressing great satisfaction with the reliable security... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guardio has helped make our online activities safe. When anything questionable or malicious comes up Guardio automatically warns us about it. It has even shut down sites that we have attempted to open... See more

Company replied

Rated 5 out of 5 stars

Guardio started protection right away, even before I had every option set up. During the set up process Gaurdio provided instructions. All the steps needed to take from “Settings” to completion of set... See more

Company replied

Rated 5 out of 5 stars

I was getting bombarded with fake google emails , demanding immediate payment or they would block my account. I thought they were real because I'm not very computer savy + I was getting really stres... See more

Company replied

Rated 5 out of 5 stars

When I browse on my IPad, I am bad about seeing something that sparks my interest & I try to connect which has gotten me in trouble before. With Guardio that app keeps me from connecting because of m... See more

Company replied


Company details

  1. Computer Security Service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(14,753)

6,054 reviews in the last 12 months

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Rated 5 out of 5 stars

Immediate Support Team Response Appreciated

The service team responded immediately to a question I had regarding Guardio's warning messages pertaining to two-factor authentication codes that I receive from legit institutions. Their explanation helped me understand why the Guardio alerts are necessary and protective as the codes could be sent by scammers. I appreciated getting such a prompt and helpful reply.

5 October 2026
Unprompted review
Guardio logo

Reply from Guardio

A quick explanation can make an unexpected alert much easier to understand 🛡️ We’re glad our team could help you feel informed and safer online.

Rated 5 out of 5 stars

Guardio is a great company that helps…

Guardio is a great company that helps against thieves and online threats. Their protection is excellent , and whenever questions arise, their teams is there to help and provide support.

24 September 2026
Unprompted review
Guardio logo

Reply from Guardio

Strong protection feels even better when helpful humans are close by 💛 We’re always here to answer questions and keep online threats out of your way.

Rated 1 out of 5 stars

Never ever try to upgrade you Gardio…

Never ever try to upgrade you Gardio contract
If you do that sure they no continue charge for They old one and don’t try to Call u Will waste
U time

28 February 2026
Unprompted review
Guardio logo

Reply from Guardio

Let’s get this checked properly, Domingo. Please contact support@guard.io so the team can review what happened with your upgrade and charges. Protecting you, including your money, matters to us.

Rated 4 out of 5 stars

Alerts me immediately of malicious…

Alerts me immediately of malicious sites. It also gives me the option to clear sites that I know. It's easy to see alerts & maintain safty

6 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Having clear alerts and control over trusted sites makes navigating the web much simpler 🛡️ We’re here to help you browse with confidence and stay protected.

Rated 5 out of 5 stars

Guardio customer service is awesome

Guardio customer service is outstanding. Once they identify you as a possible customer they do all they can to get you to become a customer. That’s awesome. I am currently being supported by them and I am very pleased. Ask for Taylor, customer service department, he is the best. I Totally recommend you use Guardio for your peace of mind when you are on line.

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Victor, and thanks for the kind words about Taylor. We'll pass them along. Glad you're feeling at ease online, and we've got your back. 💚

Rated 1 out of 5 stars

You can shut down

You can shut down. You charged nearly $500.00 from my banking account.

5 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Let's get this looked at properly. Please email support@guard.io with your account details and the team will dig into exactly what happened. Protecting you, including your money, is what we're here for.

Rated 5 out of 5 stars

Keeps my phone safe from bad websites…

Keeps my phone safe from bad websites and makes me feel safer about my phone in general. I feel so secure knowing that this app has my back!

5 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Dana! Feeling secure is exactly what we're after. We've got your back.

Rated 5 out of 5 stars

Excellent protection

I haven’t had Guardio for very long, but so far it seems to be doing the job that it’s supposed to. I feel safer now that I have it.

5 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Welcome aboard, Marilyn! Glad you already feel safer. We'll keep earning it. That's what we're here for.

Rated 5 out of 5 stars

I am so happy I signed up with Guardio

I am so happy I signed up with Guardio. They have filtered several site that would have been a problem. I think they a
Doing a wonderful job.

5 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Kathryn! Filtering out risky sites before they reach you is what we do best. Here to keep you safe online.

Rated 3 out of 5 stars

Why I don’t have spam protection and…

Why I don’t have spam protection and what is going with my iOS protection!

1 October 2026
Unprompted review
Guardio logo

Reply from Guardio

That could be a few different things going on, like device, settings or setup, so it's worth getting to the bottom of it. Email support@guard.io and the team will help sort out your spam and iOS protection. We want it working the way it should.

Rated 5 out of 5 stars

I had an excellent experience with Guardio’s chat suppor

I had an excellent experience with Guardio’s chat support, especially with their agent, Taylor. Taylor was professional, knowledgeable, patient, and genuinely helpful. They took the time to understand my issue and walked me through the solution clearly and efficiently.

It’s refreshing to receive customer support from someone who actually listens and knows how to solve the problem. Taylor is a great representative of Guardio, and I really appreciate the excellent service. Highly recommended!

5 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Joseph, and thanks for the kind words about Taylor. Walking you through it clearly is exactly the experience we want for everyone. We're here to keep you protected. 💚

Rated 4 out of 5 stars

I unfortunately believe I might have…

I unfortunately believe I might have had the misfortune of being approached online by someone pretending to be Gaurdio. I will never be sure, but at the time all appearances led me to believe I was dealing with a company I had never heard of who was trying to scam me. I searched around and found a contact email for Gaurdio. I wrote them and, well, let them have it. Less than a minute passed and a very kind lady from Gaurdio assured me they would not scam me. She gave me some tips on how to deal with my problem and thanked me for the detailed information I provided. We emailed back and forth several times about questions and concerns I had. She graciously answered each one with patience and knowledge. I left only four stars because my interaction was not as a customer of Gaurdio. I am very thankful and impressed by the he extremely quick response to my query, the excellent advice and answers given and the courteous and friendliness of the lady who listened and helped me. Thank you!

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

You did the right thing by checking, Suzanne 🛡️ We’re glad our team could help you sort through your concerns with care and clear answers. Staying alert and asking questions helps keep you safe online.

Rated 1 out of 5 stars

Taylor is the rudest customer service…

Taylor is the rudest customer service person I’ve ever seen. I wouldn’t bother using Guardio if I were you. Thing never worked right and they keep going up in price. Believe me, there are better options to use.

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

We’d like to understand what happened here. Please contact support@guard.io so the team can look into your experience directly. We’re here to help keep your online experience safe.

Rated 5 out of 5 stars

Guardio

Guardio, This team really makes me feel safe, they are constantly emailing me to make sure that if I need anything, reach out and they'll there for me.

I did reach out to Guardio, and they emailed me back within 15 minutes, wow that was fantastic.

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

That quick support is exactly the kind of backup we want you to have, Dianne 💛 Whenever you need us, we’re here to help keep you protected.

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