My grandson needed a guarantor for his uni accomodation..I readily agreed knowing that guarantor insure could cover me for my liabilities . When I got stuck filling in the form help was always on han... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were advised to take out guarantor insurance as our son has taken out a joint & several liability tenancy in a 6 person uni house share. My husband spoke to staff who were v helpful answering all o... See more
Company replied
Excellent advice both online and on the phone. This is a fantastic and unique insurance policy which has given me peace of mind as I’m basically now responsible for 3 students’ rent and repairs to the... See more
Company replied
An easy process to follow to take out the policy and like many others we are hoping it won't be used. We did a lot of research into how we could protect ourselves when our daughter approached us to be... See more
Company replied
Company details
Written by the company
Protection and peace of mind for student tenancy guarantors who are joint and severally liable for the tenancy
Contact info
4.8
Excellent
110 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to fill out and gives me peace of…
Easy to fill out and gives me peace of mind. Just hope I never have to use it!
1 September 2021
Unprompted review
Reply from Guarantor Insure
Hi Emma, thanks very much for leaving us a review.
The process seemed straight forward…
The process seemed straight forward with no issues encountered to date, suppose the real test will be if ever have to use the policy.
20 August 2021
Reply from Guarantor Insure
Hi Robert, thanks for the review and glad you found the application straight forward.
useful reminders sent and easy to use…
useful reminders sent and easy to use application process.
18 August 2021
Reply from Guarantor Insure
Hi Sue, the reminders are very popular and we’re pleased you found them helpful. Thanks for you review.
Great website to find products and for reminder service
Great website to find products and information regarding products. Used the reminder service to take out a policy 1 month before our students rental contract began. Relatively easy process to take out a policy, some of the wording could have been clearer.
17 August 2021
Reply from Guarantor Insure
Hi Catrina, thanks for your review and glad you liked the website! Will take on board the points that you mention.
Easy to buy
With regard to actually purchasing the policy it was straightforward and the policy is fairly well worded. Let's hope I never have to use it and if I do that the policy does what it says on the tin with no wriggles. A decent buying experience that gives some peace of mind.
13 July 2021
Reply from Guarantor Insure
Hi Paul, thanks for taking the time to leave a review and glad the buying experience was good.
Reply from Guarantor Insure
Hi Louise, thank you for taking the time to leave a review, delighted it was simple and easy to arrange the cover.
Very smooth process
Renewing for a second year in the same house and with same house mates. Quick to complete the fresh proposal form as most of the boxes could be pre-populated from last year's insurance.
8 July 2021
Reply from Guarantor Insure
Hi Reginald, glad to have you back for a second year! We are working on making the renewals as simple as possible and do take on board your comment.
Highly recommended
Easy to apply, 3 different levels of cover available, secure payment & policy received promptly.
30 June 2021
Reply from Guarantor Insure
Hi Jo, thank you for leaving a review we really do appreciate it.
Excellent service!
We were advised to take out guarantor insurance as our son has taken out a joint & several liability tenancy in a 6 person uni house share. My husband spoke to staff who were v helpful answering all our questions & concerns - the website was easy to navigate. Hope we will never need the service but provides some peace of mind!
24 June 2021
Reply from Guarantor Insure
Hi Annie, glad we have have been able to help and thank you for your review.
Reply from Guarantor Insure
Hi Vincent, Thanks for taking the time to leave a review we really do appreciate it.
Really helpful with advice when…
Really helpful with advice when enquiring about this insurance. Hopefully will not need to use it but reassuring to know there is support if required.
22 June 2021
Reply from Guarantor Insure
Hi Geraldine, thank you for your review and glad we have been able to help.
Reply from Guarantor Insure
Hi David, thanks for the review, glad it was quick and easy to do!
A Great Guarantors insurance product
A Great product and Extremely helpful communications , highly recommend for all student guarantors
18 June 2021
Reply from Guarantor Insure
Hi Owen, thanks for taking the time to leave us a review and for the recommendation!!
Really straightforward to complete…
Really straightforward to complete short form and arrange cover in a few minutes.
15 June 2021
Reply from Guarantor Insure
Hi David, thanks for your review, it's really appreciated.
Application Process
Application Process: This was very straightforward but I came across an entry of 'Student ID' or Student number' and I had absolutely no idea what this was, nor any guidance as to what it meant. I could not move to the next page to complete the application without this - so I made a number up and used '1234'.
That got me forward to complete but I had to give false information - which I don't like doing. There should have been an option to ignore this. I can only assume my grandson will get a Student number when he enrols in September. Please would you tell me what value this number offers you? Why do you require it?
26 May 2021
Reply from Guarantor Insure
Hi, I am glad the application was straightforward but sorry that the details required with regard to the student number were not clear. This number is issued by UCAS when a student registers to apply for university. We ask for it in the application because this cover is currently only available if the guarantor is guaranteeing a student. Thanks for taking the time to get in touch.
Simple to complete form and quick…
Simple to complete form and quick service at a very reasonable price.
17 May 2021
Reply from Guarantor Insure
Hi Brian, thank you for taking the time to leave us a review we really appreciate it!
Guarantor Insure was great and provided…
Guarantor Insure was great and provided great service and answered my queries, there are many worries to your son or daughter starting university, and Guarantor Insure was able to reduce some of that risk when signing for their accommodation for the year.
22 February 2021
Reply from Guarantor Insure
Hi, thank you very much for taking the time to leave a review and glad we could help to alleviate some of the worries!
Quick and easy to set up.
Quick and easy to set up.Also incredibly helpful on the phone. It gives peace of mind to any parent being asked to be a guarantor for student accommodation.
9 February 2021
Reply from Guarantor Insure
Thanks so much for your review, it can be daunting taking on a student tenancy as a guarantor so glad we can provide some peace of mind.
Seems a good idea
Seems a good idea. Easy to set up. Seems to fit the bill. No experience of making a claim so can't comment on that.
11 December 2020
Reply from Guarantor Insure
Thanks for leaving us a review glad it has been easy to set up and we are here if you need us.
Absolute no brainer for all Student Guarantors
Taking out a Policy like this was such an easy decision to make. It gives peace of mind and financial protection to us as Guarantors for our son's University shared accommodation in Birmingham.
Such an easy process and great customer service from start to finish from Tim and his team
Highly recommended for all Student Guarantors.
Absolute no brainer !!!
17 October 2020
Unprompted review
Reply from Guarantor Insure
Hi Mark, thanks so much for your review and glad we have been able to provide some peace of mind.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.