GT Omega Reviews 

1,500
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and sturdy build, often describing items like sim rigs as rock solid and built to last. Many appreciate the helpful and responsive customer service team and experience fast, reliable delivery. However, some customers noted issues with delivery, including invalid tracking, delays, or missing parcels. A few reviewers also reported dissatisfaction with customer service, citing slow responses or difficulties resolving manufacturing defects. Some found products challenging to assemble due to unclear instructions or missing components upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that many items are... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the exceptional build quality... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast shipping and... See more

Customer service

People report ambiguous experiences with customer service, with many reviewers praising the team for being... See more

Price

Reviewers highlight ambiguous aspects of price, with many praising competitive and affordable prices for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently stumbled across the GT Omega website and thought I’d upgrade my DIY sim rig, I ended up purchasing a Prime Lite. The product is good, the service was good and delivery was fast. My only... See more

Rated 5 out of 5 stars

When needing answers to a questions the response received is in a timely manner, information needed is gained. From the items i've purchased they are fine, not without their issues but i'm mechanical... See more

Rated 5 out of 5 stars

What can I say about GT Omega? Well this is quite an easy one to be fair. From my own personal experience and from friends where I’ve said to them to purchase from GT Omega, I can speak for myse... See more

Rated 5 out of 5 stars

So in June 2015 I bought a GT Omega gaming chair totalling £169.94, in December 2018 the rocker part failed so I contacted them asking if I could purchase the part. Surprise not only did they send me... See more


Company details

  1. Gaming service Provider

Written by the company

Founded in Scotland in 2009, GT Omega are a leading supplier of simulation racing equipment. Since establishing ourselves through sim racing, we have used our knowledge and expertise of racing ergonomics to successfully expand into the gaming furniture and accessories market. Our focus on accessibility and value for money has earned us a reputation as a trusted brand for any budget. We build on this trust through consistent efforts to improve our products and services, while keeping costs low.


Contact info

  • Craigmont Street 24, G20 9BT, Glasgow, United Kingdom

  • gtomega.co.uk

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(1,500)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

I ordered from GT Omega knowing the item I wanted was on preorder. My order came sooner than expected, was well packaged and everything was in great condition.
Throughout the process I received plenty of updates both from GT Omega and the delivery company (DX) once the items were shipped. The two delivery chaps were great too.
All in all I’ve had a great experience purchasing from GT Omega and can highly recommend them.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I’ve purchased from gt omega only a handful of times however each time was been a pleasant experience. Their products are extremely well built and are at reasonable prices. Delivery was also extremely quick (FYI I live in the uk so delivery times might vary) even so, I was extremely pleased.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Simply awesome

My entire racing rig is all from Gt-Omega, it is a complete prime lite cockpit with all the trimmings.
The quality is fantastic, everything I have ordered on a variety of occasions has arrived the following day and I've had no problems whatsoever. You get everything you need from Gt-Omega and more, very highly recommended in my book.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Great build and cheap ad chips

I went from gt omega stand alone to art cockpit rig, built to perfection my audi a4 seat fits like a glove! Into the seating,brackets and stand! Purchased rig wheels for more height and easier move ability, move rig with two fingers it's that smooth! Great work gt omega

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Delighted.

Fast delivery, very well made, very good comms and kit very future proof. Pretty hard work to assemble, but delighted with the end result.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and service yet again from GT Omega

Purchased the Prime Lite-R frame and some mouse mounts from GT Omega. In my opionion, prices and quality of the parts are far better than some of the other companies I've previously purchased from. Great service also - GT Omega ship quickly and provide regular updates. Also my queries were handled promptly and staff (I dealt with James) are very friendly and helpful.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Purchased numerous items from gt omega

Purchased numerous items from gt omega, would definitely recommend. Products are really well built, great affordable prices. Love that there are lots of review photos so you can get a better look at the items. Just purchased a prime lite rig and I’m very happy with it.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

ART Cockpit Purchase

Bought ART Cockpit a month ago and couldn't be happier, using G29 and Simjack Pedals myself would reccommend to anyone interested in their first cockpit.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Good support and delivery times as expected and stated usually faster than stated. Had a wide range of products and all reasonably priced

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Refurbished stand and wheel rim

Bought a refurbished stand and some Moza equipment from them, it all came within 6 days and I had no problems with delivery. The stand was stable and I loved how it folded to save space. Very good retailers for sim racing gear.

12 February 2025
Unprompted review

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