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See what reviewers are saying

Rated 1 out of 5 stars

Appalling customer service, spent over $26,000 on air conditioning system and now can’t get a call back. Split systems units leaking and rusting the roof. Ducted air control no longer working! Ha... See more

Rated 5 out of 5 stars

The process from beginning to end has been smooth and clear, with good turnaround time for quoting various configurations as we adjusted what system we wanted. Euan was clear and concise with answe... See more

Rated 5 out of 5 stars

I love the integrity of this company. They did a fantastic job of advising me 7 years ago about solar panels used in conjunction with an electric heat pump hot water system. I recently approach... See more

Rated 5 out of 5 stars

Our HWS changeover process was incredibly seamless. The project was fast tracked due to the previous system breaking down, leaving us with no hot water. We were really impressed with the efficie... See more

Company details

  1. Green Energy Supplier

About G-Store

Information provided by various external sources


Gstore

Gstore

About us

G-Store is the place to go for home renovators, tradespeople, and conscious individuals looking to create greener, more energy efficient homes and businesses.

G-Store offers premium solar systems, building & plumbing supplies, energy and water saving systems, and heating & cooling solutions for residential and commercial buildings.

Visit our website, call us, or come see our friendly team at either 1095 Dandenong Road, Malvern East 3145 or 33 Princes Way, Warragul 3820



Gstore

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

684 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Good service and advice

I’ve purchased a solar system, hot water unit, pool heater and other items from G-store. Their service is consistently trustworthy and reliable.

7 September 2020
Unprompted review
Rated 5 out of 5 stars

Friendly service and fast same day…

Friendly service and fast same day delivery, The goods came in excellent condition, not so much as a scratch on the Packaging and the product was just as I wanted, you will be my first stop shop for any needs that you may stock.
A big thank you to G-Store

25 August 2020
Unprompted review
Rated 4 out of 5 stars

Ordered a digital thermostat from…

Ordered a digital thermostat from G-Store after some good technical support from G-Store to select the right unit to replace the old mechanical unit. Unfortunately on delivery it was faulty. G-Store were extremely quick to respond and immediately sent a replacement after i demonstrated the fault. A great experience shopping with G-Store, just let down by the initial faulty part, which was really a problem with the quality control of the manufacturer not G-Store. The second unit worked perfectly and is now installed.

21 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and high quality products

I recently engaged G-store to install my solar system. They came down on time and installed in a professional manner. After the installation, there was a little trouble to run the solar system due to the high voltage issue from the energy provider. Adam initiatively raised the issue with the energy provider and guided me through the whole process. Finally, the issue was rectified. Highly recommend G-store to who would like to install a high-quality solar system.

21 August 2020
Unprompted review
Rated 1 out of 5 stars

What has happened to my order place on…3/8/20

What has happened to my order place on 3/8/20 ?
I think the carrier pigeon must have caught the virus and be in quarantine

17 August 2020
Unprompted review
G-Store logo

Reply from G-Store

Hi Frederick. Your order was dispatched same day. You are over 100km north of Perth and we are in Melbourne. Even without our Stage 4 restrictions this would probably be about 10 business days by the time it goes to distribution centres and then waits for a local courier that is travelling to Nilgin, which given it has a population of just over 200, may not be such a highly trafficked route. In addition, you would also have access to live tracking information via Shippit so you would have been updated all along. Yes perhaps there are a few days delay due to COVID and quarantine across the borders. Anyway, times are challenging enough and giving us a 1-star review for something that is neither outside of normal parameters and where our team dispatched extremely rapidly seems unreasonable. We will follow up your order and give you an update on ETA. Kind Regards, The G-Store Team

Rated 5 out of 5 stars

I've shopped at G-Store twice now

I've shopped at G-Store twice now, once in store and once online. The instore service was great, I went in for a drain pump and came out knowing more about heat pumps and hydronic heating than before.
Second time I bought a continuous hot water service online and got a great price and good communications. Only thing I'd say is I have always had bad experiences with Fastway and this delivery was delayed too.

10 August 2020
Unprompted review
Rated 5 out of 5 stars

The grass arrived promptly (right…

The grass arrived promptly (right during Victoria’s lockdown so I was prepared to wait). However, it arrived in days and matches the sample they had sent me earlier. I haven’t installed it yet as still working on the adjacent flowerbed but couldn’t be happier at this stage.

10 August 2020
Unprompted review

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