G&S Clearance Ltd Reviews 969

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and efficiency, often highlighting their helpful and positive attitude. People frequently commend the excellent service, noting the quick response times and ease of communication, often through platforms like WhatsApp. The pricing is also a significant positive, with many reviewers finding it very reasonable and competitive. However, some customers reported issues with pricing, stating that the quoted price increased significantly upon arrival, or that items they expected to be removed were left behind.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team members for being... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Price

Customers consistently note positive experiences with price, often describing it as fair, reasonable, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and... See more

Customer communications

People report positive experiences with contact. Customers found it easy to get in touch, with many praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having enquired via the website, Adrian rang me within hours - followed by a phone call from Lee first thing next day to arrange a visit and quote. We met the same day and within minutes agreed a ver... See more

Rated 5 out of 5 stars

Honestly life savers today as needed the items removed for an end of tenancy clean ! Both were very helpful and while removing items, took care of the property during removal of the furniture. Would d... See more

Rated 5 out of 5 stars

I needed removals company at short notice for a sofa removal. G&S were available and reasonably priced. Ryan and Lee arrived when scheduled and were quick and efficient. Method of payment was offer... See more

Rated 5 out of 5 stars

Lee and Ryan did an amazing job today. Full flat clearance. Professional and efficient. They really went the extra mile to help. Would thoroughly recommend these guys. Realistic quote which was confir... See more


Company details

  1. Waste Management Service

Information provided by various external sources

G & S Clearance provide rubbish removal, waste management, collection & recycling services from as little as £9.99 throughout Brighton & Sussex. Call for a quote today.


Contact info

5.0

Excellent

TrustScore 5 out of 5

969 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Was quoted £180. Paid £300 on arrival

Was quoted £180. Told them there was a few extra items. They came took away approximately 5 more items, I have cameras. The price then jumped to £250 cash or £300 to the bank. This company took £300 from us. Then stood, cracked a joke and laughed at how angry I would be with my husband. My cameras weren't for show! As they have such a great sense of humour about taking my money I should show the video of them keeping themselves motivated. All social media platforms good for you? Last time you took away lots more rubbish away, the price was good. So glad you cleared it all up I can definitely see why I was offered £250 or £300 bank from text messages I have on my phone. I have all I need on my cameras. You have explained nothing. I have evidence. You didnt take the black bags so remove that from the quote please. You should know that surely. I can take a picture of the bags and prove they are still here. Plus the video of the men not removing them.

4 December 2025
Unprompted review
G&S Clearance Ltd logo

Reply from G&S Clearance Ltd

Alice my name is Adrian and I deal with all of the enquiries and own the company. You were estimated £180 based on your description and so the only reason your costings would’ve gone up would be if you increased the volume of the Waste which you did.

Very strange the last bit about cash because the price you’ve paid is £250 plus VAT. I have looked at your job and you added items to the initial enquiry hence the cost which is correct and equates to £300 the rest of it I don’t understand
If my staff have a sense of humour I do apologise that has offended you in any way it’s a very hard job and they keep themselves motivated with humour and they work very hard and have a standard of work which is extremely high.

They would’ve offered you the option to pay by cash card or bank transfer maybe you misunderstood.

Below is the communication between yourselves and myself.
Office: Hello and thank you for your enquiry based on the description. The estimated cost would be £180 subject to VAT if paying by card to be confirmed on attendance.
 Please advise if you would like us to attend this week Monday, Wednesday, Thursday or Friday of this week in your area payment options are cash card or bank transfer thank you.

Customer: Yes please, few extra items on top
black bags x 5ish
Single mattress x2
Tomorrow all day is fine. Thank you.
Office: All booked for tomorrow, thank you Team will confirm the exact cost on the day relevant to the additional items thanks.

Rated 5 out of 5 stars

Fast response & competitively priced

Fast response.
Difficult job of removing a fridge freezer but they used their initiative with a can do attitude. What a lovely bunch of blokes and very competitive pricing. Would definitely recommend and use again. Shout out to Adrian & Josh, thank you guys!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Lee and Ryan did an amazing job today

Lee and Ryan did an amazing job today. Full flat clearance. Professional and efficient. They really went the extra mile to help. Would thoroughly recommend these guys. Realistic quote which was confirmed prior to commencing the job. Thanks again.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Builders materials

Having enquired via the website, Adrian rang me within hours - followed by a phone call from Lee first thing next day to arrange a visit and quote.
We met the same day and within minutes agreed a very reasonable price. Lee and Ryan got to work, were friendly, professional and efficient. An excellent clearance job, I will definitely use G&S again.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great services!

Really responsive to message, everyone I spoke to / met was super polite. Easy process, all good and simple. Will definitely use again.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Had a house clearance today done by the…

Had a house clearance today done by the lovely Josh and Lee. After what's been a stressful week leading up to the move, they swooped in, put at ease within minutes and cleared my whole house within an hour. Incredible, so professional, polite and efficient.
Thank you so much!
Oh and price was also very reasonable 😊

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, I contacted to empty a storage unit, good and responsive to communication, good price, Lee was keeping me updated on the day for the time of collection and was very friendly and polite on the phone. Both he and the other guy who's name I didn't catch were helpful, efficient and friendly and polite. Highly recommend. Thank you

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant job at short notice

G&S fitted me in at short notice after I was let down by another firm. They worked incredibly hard removing several items of furniture, white goods and garden items that needed to be removed before a house move. They did a brilliant job and I can't thank them enough for coming to my rescue.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from G&S Clearance…

Excellent service from G&S Clearance taking down and clearing away a 10x6 garden shed. The guys were careful, considerate and courteous so many thanks Josh, Lee and Max. Highly recommended.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

The removal of a large amount of very mixed rubbish

The removal of a large amount of very mixed rubbish was carried out completely professionally and efficiently.
Josh and Lee, the gentlemen who did the work were extremely helpful.
It is a joy to meet people who are so committed to their work and the company they have for.
I chose the company because I am determined to minimise what I send to land fill and was able to do so by using G&S Clearance

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Brinton & Ryan were amazing collecting…

Brinton & James were amazing collecting 2 white goods which were in a tight space & heavy (thank you again!)
G&S were brilliant at fitting us in last minute. Great communication throughout & Brinton called several times to update on arrival time. Faultless & always helpful. Thank you!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very easy to book and very prompt - for a booking for the next day. The guys that came (Josh, Lee , Max) were polite and got the job done ASAP. Very impressed.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Thanks guys, amazing service. Easy to book using WhatsApp, did exactly what they said they were going to do when they said they were going to do it. Got rid of all the rubbish in my garden, and it was raining. Will 100% use again. Thank you!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great garden clearance

Just had a massive pile of wood/junk/green waste cleared from my garden. Josh, Brinton and Max were great. Friendly, efficient, speedy and very neat. Highly recommend

14 November 2025
Unprompted review

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