GRUPO PAGODA - Joy Lavin S.L. Reviews 89

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

My partner purchased an engagement ring in trust that he was being some something legit at the specification/grade they said it was. I went to get the ring resized once we were home and it came back... See more

Rated 1 out of 5 stars

I bought a nice engagement ring for my girlfriend, the friendly salesperson convinced me of the good deal. Unfortunately after consulting a specialist back home to adjust the size I found out I pai... See more

Rated 1 out of 5 stars

Had a diamond set in a new shank supplied by them, paid in euros and incurred a charge. After a month on of the diamonds on the new shank fell out. I emailed them but had no reply. WOULD NOT USE TH... See more

Rated 5 out of 5 stars

Thank you Jaya and Pagoda team for sending the ring (matching the earrings bought earlier), to our home address in the USA. We received it yesterday! Looks gorgeous. The whole experience has b... See more

Company replied

Company details

  1. Jewelry Store
  2. Clock Watch Maker
  3. Jeweler
  4. Watch Store

Written by the company

-- Grupo Pagoda | Joyería y Relojería en Tenerife -- ---------------------------------------------------------- Grupo Pagoda es una joyería con más de 30 años de trayectoria en Tenerife, consolidada como un referente en el sector del lujo. Contamos con 7 tiendas distribuidas por la isla, donde ofrecemos una atención personalizada y productos de alta calidad. Nos especializamos en joyería fina con diseños propios y una exclusiva selección de marcas italianas de prestigio como Damiani, Roberto Coin, Pasquale Bruni y Gucci, reconocidas por su artesanía excepcional y estilo único. También disponemos de una cuidada colección de relojes de alta gama de marcas como Corum, Bell & Ross, Rado, Oris, Raymond Weil, Tissot, Seiko y otras marcas suizas. Nuestro catálogo combina elegancia, innovación y precisión, ideal para quienes valoran la excelencia en cada detalle. Visítanos en cualquiera de nuestras tiendas en Tenerife y descubre una experiencia única en joyería y relojería. Consulta nuestras ubicaciones en grupopagoda.com/stores. *************************************************************** -- Grupo Pagoda | Fine Jewelry and Watches in Tenerife --- Grupo Pagoda is a fine jewelry and watch company with over 30 years of experience in Tenerife. With 7 stores across the island, we are a trusted destination for luxury and elegance. We offer personalized service and a curated selection of high-end jewelry, including exclusive in-house designs and prestigious Italian brands such as Damiani, Roberto Coin, Pasquale Bruni, and Gucci, known for their exceptional craftsmanship and distinctive style. We also feature a refined collection of timepieces from renowned brands like Corum, Bell & Ross, Rado, Oris, Raymond Weil, Tissot, Seiko and many other Swiz brands. Our watches are chosen for their precision, design, and timeless appeal. Visit any of our stores in Tenerife and experience the world of Grupo Pagoda. Store locations available at grupopagoda.com/stores


Contact info

2.3

Poor

TrustScore 2.5 out of 5

89 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, very helpful.

17 December 2019
Unprompted review
GRUPO PAGODA - Joy Lavin S.L. logo

Reply from GRUPO PAGODA - Joy Lavin S.L.

Hello Simon
Thank you again for your kind words! We do our best to keep our customers happy.

Rated 5 out of 5 stars

Good explanation.

Good explanation.
Friendly People
Service good.
Second buy.

13 December 2019
Unprompted review
GRUPO PAGODA - Joy Lavin S.L. logo

Reply from GRUPO PAGODA - Joy Lavin S.L.

Dear Luc
Thank you for taking the time to share your opinion about our services. We are glad that our team did a great job.

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