Grubby Reviews 1,887

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 298 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the delicious and nutritionally outstanding meals, generous portions, and fresh ingredients. Many appreciate the wide variety of choices and the ease of following the recipes, which has helped them embrace plant-based eating and discover new flavors. The customer service is also frequently commended for being excellent, helpful, and responsive. However, some people were dissatisfied with the delivery service, reporting issues like delayed or canceled deliveries, missing ingredients, or spoiled items due to defrosted ice packs. A few other people also felt that some recipes were bland or overly salty, and occasionally found ingredients to be of poor quality or past their best.

What people talk about most

Product

Clients share positive opinions on product, praising the delicious, varied, and easy-to-make vegan meals.... See more

Quality

People report positive experiences with quality. Customers consistently praise the exceptional quality of the... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the service, highlighting on-time... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its excellence and... See more

Service

Users describe positive interactions with service, often highlighting it as the best meal delivery service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been enjoying grubby meals for over 5 years. Recipes are all good and mostly delicious. There is a huge choice each week (we get a pack of 3 meals each 2 weeks) The default meals one gets are a... See more

Company replied

Rated 5 out of 5 stars

These meal kits have genuinely changed my life. As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so m... See more

Company replied

Rated 5 out of 5 stars

I love grubby. I’ve tried boxes from many different companies and now I found Grubby, which combines all the good bits, with an extra. The range of choices is great, and if you have dietary restrictio... See more

Company replied

Rated 5 out of 5 stars

Outstanding meals. I use the kits mainly and the results are both delicious and nutritionally outstanding. Service is also brilliant with communication and deliver faultless for the past 6 weeks I hav... See more

Company replied


Company details

  1. Meal Delivery
  2. Online Food Ordering Service

Written by the company

Vegan recipe kits. All flavour. No faff.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Delicious vegan meals!

Delicious vegan meals!
Tasty and great value meals. I occasionally eat meat but try to eat vegan meals as much as possible. Grubby has taught me lots of new recipes. If you like meat, try a recipe with Fable meaty mushrooms - tastes exactly like steak!

6 November 2025
Rated 4 out of 5 stars

Tasty if expensive

I’ve really enjoyed trying Grubby! The recipes are tasty, the portions are generous, and everything I’ve made so far has been great. I also love that Grubby collaborates with other companies (like Symplicity, who make mushroom mince) - it’s a fun way to try something new. There’s a wide variety of dishes to choose from, and I find the packaging very convenient: each recipe comes neatly packed in a single bag with everything needed for two meals, so it’s easy to just pop it in the fridge until you’re ready to cook.
That said, the packaging is a bit of a mixed bag (no pun intended!). While convenient, sometimes sturdier items like cans can squash more delicate produce - I’ve had a couple of tomatoes turn up damaged or even mouldy. I’d also appreciate illustrated recipe cards, as the current text-heavy layout can be a little hard to follow at times.
My biggest sticking point, though, is the price. It’s noticeably higher than similar services, and on top of that, some recipes come with extra charges. Given that plant-based ingredients are usually cheaper than meat, this feels a bit surprising (perhaps it’s down to economies of scale). If the cost were about 20–25% lower, I’d happily stick with it long-term.
Overall, Grubby offers delicious, creative meals and a great variety of plant-based options - just a few tweaks on packaging, pricing, and recipe cards would make it perfect!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have been getting Grubby boxes for well over a year now and I'm still not bored. They have such a good selection of meals and are always adding new things.
Having recipe boxes takes away a lot of the mental load of planning, shopping and making meals, amd has really cut down on my food waste.
Their customer service is excellent - any minor mishaps have been quickly, happily, and generously corrected.
I had only planned on getting the boxes for a few weeks during a busy time of my life but here I am! I've learned a few tofu tricks along the way (and had tempeh I enjoyed eating for the first time ever).

13 November 2025
Rated 1 out of 5 stars

The owner/founder have to understand…

The owner/founder have to understand that people are paying for your brain, your chef level experience, your organisational skills, your timely delivery of some basic ingredient which is fraction of the cost. There is nothing wrong with paying a premium for cheap ingredients - I am mom with a full time job, I am paying just so I can let my brain rest after work and mindlessly follow a recipe.

I am not paying for an amateur telling people to put soy sauce and nutritional yeast in everything!!!

Both of the recipe I tried feels like what a uni student first time away from home come up with! Experimental, randomly invented way of cooking some rather simple sauce!

There's something wrong if your recipe for Bolognese sauce and Swedish meatball sauce have so much in common:

- Bolognese - Veg Stock, Tamari, Nutritional Yeast, Tomato Puree
- Swedish Meatball - Veg Stock, Tamari, Nutritional Yeast, Dijon Mustard, cooked with diced onions

I made the Bolognese first, already shocked that they are not using fresh tomatoes, or at least, tinned tomatoes... It just taste of salt and nothing else, even when I added lots of sugar to balance it out. I had to bulk it up with more than double the amount of pasta (because I do not have extra gnocchi at home), and now I have a whole fridge of awful tasting, bland pasta/gnocchi Bolognese.

When I cooked the Swedish meatball, I was careful enough to put only half the veg stock, Tamari and nutritional yeast. It still taste exactly the same as the Bolognese, very salty and no other flavour. I added an extra spoonful of my own Dijon mustard, another blended and fried (not diced) onion, 1/3 box of soy cream and some honey. My addition made the flavour more interesting but the intense saltiness is still overbearing. I was ok to eat it, but my partner and my kid left it.

Also why are you asking me to make my own Swedish meatball from some vege sausages, which is a complicated mission. But just to boil some fresh beans for 4 minutes?!!

If people order a food box from you, they are not asking for to make meatballs (a product that can be bought ready made) from sausage (another product that can also be bought ready made). just give them some vege meatball. Research the proper way to make a professional swedish sauce from scratch, and get people to pan fry the beans which also just take 4 mins but 100 times tastier!

Still have a couple of meal to try. But I will definitely research a proper recipe and use my own ingredients, so essentially, I am doing both the organisation and the ingredients gathering myself. Totally don't see the point of ordering this.

10 November 2025
Unprompted review
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Reply from Grubby

Hi Viv, I'm Martin, the founder. I appreciate your comments, and I'll be looking into your specific orders to understand a bit more about your experience. This said I have cooked and eaten both of these recipes mentioned myself, and also looked at our customer ratings for these dishes and they both exceed 4.4 stars out of 5. The Gnocchi bolognaise is particularly popular. However I do agree that the meatballs are one of our more fiddly dishes. I'd love the opportunity to have a quick chat with you if you're able to spare a few minutes, so I can fully understand your comments, and hopefully sort you some recipes you'll love. Please do drop me a line on founder@grubby.co.uk. Thanks again for feeding back. All the best. Martin

Rated 5 out of 5 stars

Good recipes

Good recipes, good value.

1 November 2025
Grubby logo

Reply from Grubby

Thanks Anthony, we're so pleased to hear it! Hope you continue to enjoy the boxes.

All the best,
Team Grubby

Rated 5 out of 5 stars

Lovely fresh food

Lovely fresh food with different options every week. Recipes are easy to follow and most meals are quick to make. Really enjoy ordering from here 😊

27 October 2025
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Reply from Grubby

Hi there,

Thanks for the lovely feedback! We’re so glad you’re enjoying the fresh ingredients and weekly variety. It’s great to hear the recipes are easy to follow and fit nicely into your routine.

Happy cooking!
Team Grubby

Rated 5 out of 5 stars

Really good to have interesting meals…

Really good to have interesting meals to cook and so far all has been very tasty and no waste either . Packaging is very good and very little plastic .

27 October 2025
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Reply from Grubby

Hi Denise,

Thank you so much for your lovely review! We're delighted to hear you're enjoying the recipes and finding them both tasty and waste-free. It’s great to know the packaging is working well for you too, we’re always striving to keep it as sustainable as possible. Thanks for cooking with us!

Team Grubby

Rated 5 out of 5 stars

Great, easy to cook and delish

I love the recipes. Im vegan, my son is a carnivore and has happily joined me eating every recipe.
I love that they are biiiiig portions and super tasty

25 October 2025
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Reply from Grubby

Hi Jo,

We’re so happy to hear you’re loving the recipes, and it’s amazing that your son has been enjoying them too. That’s such a win! We’re all about big, flavour-packed portions, so it’s great to know they’re hitting the spot.

Thanks so much for sharing your feedback and for cooking with us.

Best wishes,
Grubby

Rated 5 out of 5 stars

Really enjoying the Grubby meals

Really enjoying the Grubby meals - so much choice and all the meals are very straightforward to prep and the recipes are very tasty.

25 October 2025
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Reply from Grubby

Hi Siobhan,

Thank you so much for your lovely feedback. We’re thrilled to hear you’re enjoying the Grubby meals and finding the recipes both tasty and easy to prepare. It’s great to know the variety and simplicity are making mealtimes enjoyable for you.

We really appreciate you taking the time to share your experience and for being part of the Grubby community.

Thanks,
Grubby

Rated 1 out of 5 stars

I have had endless issues with my…

I have had endless issues with my boxes. Missing ingredients, gone off ingredients (happens often) and most boxes the ice pack is defrosted and leaks all over the box making spoiling the box. Today box I had ordered extras which were all spoiled by the defrosted ice pack.

Not great customer service either, it’s like they aren’t wanting to keep your custom. I give up now and whilst the boxes are convenient they aren’t worth the money!

28 October 2025
Unprompted review
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Reply from Grubby

Hi there,

We’re really sorry to hear about your experience and that you’ve had, and the repeated issues with your boxes. That’s not the level of quality or service we want to deliver, and we completely understand how frustrating this must have been.

We’re also sorry to hear you didn’t feel supported when you reached out before. Your feedback is really important to us, and we’ll be reviewing this with both our customer care and fulfilment teams to make sure we do better going forward.

If you’re open to it, please get back in touch at help@grubby.co.uk with your latest order details so we can investigate this further and put things right for you.

Thank you for taking the time to share your honest feedback.

Kind regards,
Grubby

Rated 5 out of 5 stars

A special night in

The recipes are easy to follow and every single one I've tried has been delicious. Restaurant quality food prepared by myself to enjoy in my own house.

21 October 2025
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Reply from Grubby

Hi Suzanne,

Thank you so much for your lovely review. We’re so happy to hear you’ve been enjoying the recipes and finding them easy to follow. It’s wonderful to know you’re creating restaurant-quality meals at home, that’s exactly what we aim for.

Hope you continue to enjoy using Grubby!

All the best,
Grubby & Team

Rated 5 out of 5 stars

Easy, imaginative, and good value.

The meals are always imaginative and not repetitive. When I’ve needed help, support have been great and speedy. The quality is excellent and deliveries have been easy.

18 October 2025
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Reply from Grubby

Hi Aimee,

Thank you so much for your wonderful feedback. We’re delighted to hear you’re enjoying the variety and creativity of the meals and that our support team has been able to help quickly whenever needed. It’s also great to know you’ve found the deliveries smooth and the quality consistently excellent.

All the best,
Grubby

Rated 5 out of 5 stars

Great recipes that are super easy to…

Great recipes that are super easy to follow and the ingredients last well. Really balanced and can select for higher protein when needed.

21 July 2025
Unprompted review
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Reply from Grubby

Hi Dina,

Thank you so much for your kind feedback. We’re so glad to hear you’re enjoying the recipes and finding them easy to follow. It’s great to know the ingredients are staying fresh and that you’re making the most of the higher-protein options too.

Best wishes,
Grubby

Rated 5 out of 5 stars

Great company and fantastic meal boxes

Great company and fantastic meal boxes. I’ve been a customer for over 4 years now and am continually impressed with the variety and quality of the recipes they provide. Any issues are always dealt with quickly and effectively. Overall would (and often do) highly recommend getting involved!

17 October 2025
Unprompted review
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Reply from Grubby

Hi Ollie,

Thank you so much for your wonderful review and for being with us for over four years. It means a lot to know you’re still enjoying the variety and quality of our recipes after all this time.

We’re also really pleased to hear that any issues have been handled quickly and effectively. Your continued support and recommendations truly mean the world to us.

All the best,
Grubby

Rated 5 out of 5 stars

Love the mix of different vegan options…

Love the mix of different vegan options and the fact that most can be prepared and cooked within 30-40 minutes. Also love the fact that there is minimal packaging (requirement for a clove of garlic gets you a fresh garlic bulb unlike some other home meal offerings). Recently enjoyed the mash up with Mildreds as it is one of my go to restaurants and I also love the Bosh offerings. A couple of times I have had a missing or substandard ingredient but both times I was contacted within 24 hours by customer service who offered a satisfactory resolution. Can't ask for more than that.

16 October 2025
Unprompted review
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Reply from Grubby

Hi Brett,

Thank you so much for your lovely and detailed review. We’re so glad to hear you’re enjoying the variety of vegan options, the quick and easy recipes, and our minimal packaging approach. It’s great to know you’ve loved the collaborations with Mildreds and BOSH too, they’re some of our favourites.

We really appreciate you mentioning the way our customer service team handled things when something wasn’t quite right. It’s always our goal to resolve any issues quickly and fairly, so it’s wonderful to know that came across.

Thanks again for your support and for being part of the Grubby community.

Best wishes,
Grubby

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