Growtanical logo
Visit website

Growtanical Reviews 

247
•
TrustScore 4.5 out of 5

4.5

Garden
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the remarkably fast delivery service, emphasizing how carefully items are securely wrapped to protect them during transit. Buyers are consistently impressed by the exceptionally healthy roots, vibrant appearance, and strong overall quality of the plug plants they receive for their gardens. Some reviewers were not happy with the delivery condition, explaining that tightly compressed boxes caused delicate live plants to arrive crushed and severely damaged. A few other people also felt let down by customer support, pointing out missing items or lengthy delays in receiving requested replacements.

What people talk about most

Product

Reviewers mention positive feedback about product, frequently highlighting that plants arrive quickly in... See more

Quality

People report positive experiences with quality, highlighting that plants arrive fresh, healthy, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plants arrived next day, beautifully packaged and all the plugged plants were in perfect condition. Easy to follow instructions, I did exactly as advised and all are doing well. It's nice to support... See more

Rated 5 out of 5 stars

Ordered after the 3pm cut off for next day delivery, but early the next day received an email notifying me of dispatch of my order. Next day my postie delivered my plants in excellent condition, such... See more

Rated 5 out of 5 stars

The plants arrived the next day in great condition. The first order of Rudbeckia all potted on successfully and the latest order look really healthy.

Rated 5 out of 5 stars

I thought the plants would arrive in pots ,so I was amazed when the plants came in a cardboard box to my surprise they were in good condition ,but the next morning I had to dash out get flower pots a... See more

Company details

  1. Garden
  2. also in
  3. Garden Center

Written by the company

Growtanical is a brand owned by the company Plug Plants Express Limited. We are based in Lincolnshire and operate exclusively online offering Plug plants, Potted plants, Bulbs, Roses, Bare root plants, Houseplants, Fruit plants, Vegetable plants and much more. All supplied to the customer by mail from online order. We have been trading on eBay and Amazon for many years and have top rated seller ranks and reviews on both platforms. We offer free next day delivery on all live plants and free delivery on bulbs and bare roots.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(247)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great company.

The 400 plug plants we ordered arrived well packaged. They were super healthy and happy and hardened off ready to plant.

Growtanical went above and beyond for me and all my many questions relating an early pre-order and shipping to Jersey.

8 April 2025
Rated 4 out of 5 stars

Healthy little plugs

Healthy little plugs although the Lobelia had suffered a bit & many were loose in their box. Labelling hit & miss but there's a packing list which helps sort things out. Overall, all good

24 March 2025
Rated 5 out of 5 stars

excellent experience from start to finish

easy web site to navigate , good choice of begonia tubers, what I wanted. Kept up to date with order status and delivery, delivery was on time. The begonia tubers looked and felt of excellent quality, and a competitive price. very happy customer and defo use Growtanical again

3 March 2025
Rated 5 out of 5 stars

Pleasantly surprised.

I was apprehensive about using this company for the first time. However, my plants were dispatched very quickly and arrived in good shape. They were well rooted and had good amounts of top growth. The packaging needs to be improved a little as they had slipped out of their bags but other than that I was really pleasantly surprised. Good prices too.

13 June 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look