Groupon UK Reviews 30,705

Never ordering off here again.

Was not happy the time my compliant took to handle and the still waiting the return of the goods after three weeks. Absolutely not acceptable.

Excellent re costs.
Excellent re purchase.

Should provide links to the required website/fields. A lot of pffafing around. Unable to leave feedback as there were no stars on this site. They wanted stars but there were none in view

Ordered a product which took forever to arrive, and then it was awful quality. Getting a refund is worse than pulling teeth. Customer service is slow, and unhelpful. I have had to circle back several times and am still not close to getting a refund. Don't risk buying anything here - you'll regret it!

Groupon customer service is terrible.

We had a great time handling and flying some awesome birds.
Our host was welcoming and knowledgeable.

The voucher, bought as a present for Christmas, expired at the end of March and Groupon hide behind their AI chatbot, and their terms and conditions, keeping the £125 for themselves refusing to extend the voucher or offer any refund. They no longer accept communication by email, only chatbot

It is my 1st experience of Groupon UK & can honestly say it was so easy to use & the deals are really good.

Once again Groupon system is temporarily unavailable this has been since Friday, i am trying to buy a voucher for protyre to book an MOT this is not ok to be unavailable this long, i will go to Protyre tomorrow to tell them & ask if i can book direct, groupon why also can i not be able to contact you apart from on here, as the last time this happened i was ripped off by Printerpix, i had no help from you or them to redeem the voucher, i paid for a certain size they sent me the smallest picture accusing me of ordering that size when the size i ordered what on my voucher Printerpix system was broken down so ive been scared to use you again, NOW THIS i can even buy a voucher.

On two occasions now I've bought Groupon offers and on both occasions I haven't been able to use them. A while back I purchased a Bannatynes Groupon voucher for my partners birthday. He attempted to use the code at our local Birmingham branch and was refused with the company saying the code wasn't valid. I lost the money for this as Groupon said that the code had been used, when it clearly had not.
Recently I purchased a Narrowboat day boat hire that expires in May. Upon ringing the company they informed me that they only accept one Groupon voucher a week... And there's no space until after May when the code expires. Groupon failed to mention this quite silly limitation and therefore I have luckily been able to receive a refund this time.
I find Groupon has been quite misleading and not advertising products that can be used. I will likely not be using the website again.

excellent value for money - bought Microsoft Office for Mac via voucher. Used Groupon first time and everything went like a charm (touch wood).

Engaging teacher lead the session well and helped save potential failures too. Very enjoyable but rushed at the end as needed more time to paint and decorate.

The size of the chicken burger and my wife double patty beef burger plenty of food for the price.

I do not recommend this treatment with Maxi Aesthetic and their advertising on Groupon is misleading. The lady was kind and apologetic, but the HIFU machine is old version, the beauty room felt unhygienic I.e, I was asked to sit on an uncovered beauty chair in my underwear, later to stand. For them to charge what they do for 10-20 minutes treatment, 10 mins for 1 body part (front of thighs) and 15-20 for the face+neck, claiming their charge to be a discounted price is a straightforward robbery, and cheating people of their money for nothing. Plus - disappoint and disbelief that anyone would dare do this at the day and age of social media. I will be asking for refund.

Absolutely brilliant. The price was phenomenal, the instructions were very clear and I downloaded and installed everything very quickly. I had one minor issue , post installation which I contacted the team about and it was resolved incredibly fast. I'm very happy with the software and how it operates and also the support offered. Highly recommend.

First order on Groupon: I didn’t receive a coupon and had to go through a long process with customer service to finally get it. They initially claimed my payment had been cancelled, even though I had already been charged. It took quite some time for them to acknowledge this, but they eventually confirmed the issue and sent the coupon.

Now, I’ve tried several times to make another purchase on Groupon, but my payments keep getting cancelled. I contacted customer service again, and they suggested it might be a system issue and advised me to try again. Unfortunately, I’ve done that multiple times and still face the same problem.

I’m very disappointed, as I currently need several services and was hoping to use Groupon.

Joanna was fantastic, friendly, attentive, and highly professional throughout the entire session. She took the time to explain the cryolipolysis process clearly, made sure I was comfortable at every stage, and answered all my questions with confidence and care.
The machine she used was brand new, which made the experience feel even more reassuring and effective. Everything was clean, well-organised, and handled with great attention to detail.
Overall, a very positive experience, I would definitely recommend Joanna to anyone considering this treatment.

Groupon are not helpful when one cannot contact a merchant for bookings. No help nor refunds unfortunately .
Holiday Inn CorbySpa day and Elenganza hairdressers in were not contactable causing a lot of stress.