Groupon UAE Reviews 1,340

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional hospitality and attentive nature of the staff, who are often described as kind, professional, and helpful, making experiences truly special. Many appreciate the well-organized and comfortable services, with smooth processes and excellent guidance from tour guides. The company is praised for offering genuine discounts and making various activities and dining experiences accessible and affordable, allowing people to enjoy luxury places without overspending. However, some people were dissatisfied with the service, reporting issues like vendors refusing to honor coupons, service providers not showing up, or not receiving the full ride times. There were also instances where customers felt disrespected or experienced rude behavior from staff, with some mentioning being treated poorly due to using vouchers.

What people talk about most

Service

People report ambiguous experiences with service, with some customers expressing significant dissatisfaction... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting specific individuals for their... See more

Discount

Reviewers highlight positive aspects of discount, with many finding genuine and useful deals, especially for... See more

User experience

Users describe positive interactions with user experience, with many finding the process smooth and easy,... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding prices to be very reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a fantastic lunch at Makan Al Bustan and were genuinely impressed. The food was fresh, flavorful, and beautifully presented. Every dish we tried had a perfect balance of spices and text... See more

Rated 4 out of 5 stars

First time travelling to Dubai and Abu Dhabi, I found Groupon UAE very helpful in looking for the things to see and do without paying the full price. Our Safari experience was awesome! I just initiall... See more

Rated 4 out of 5 stars

I recently dined here and had a great experience overall. The food was really good, but I felt the menu options were a bit limited in terms of veg and non-veg choices. However, what truly stood out wa... See more

Rated 5 out of 5 stars

We had a Great Time with Desert vibes tourism. Pick us up on our place all the Journey was so convenient and fun especially with Captain Akim:) Dunes Ride was wild, then we had a Falcon shooting durin... See more


Company details

Information provided by various external sources

Discover and save on 1000s of great deals at nearby restaurants, spas, things to do, shopping, travel and more. Groupon: Own the Experience.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

The service was quite disappointing.

I paid for an interior detail cleaning, but it was not done properly. The car only looked clean on the surface due to polishing, while the details were left dirty. I informed them, and while they asked me to bring the car back, it’s a waste of time, I had to leave my car for a full day again. Quality service should not require this much effort from the customer. Very poor quality and definitely not worth the money. I would not recommend this service.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

The worst misleading platform

The worst misleading platform. We got charged a foreign currency merchant charge while taking a refund even after it's website used the dot ae for a deals offers within the UAE. Also, if you call the shop to check, they will keep charging extra Please be careful when using this platform.

3 August 2025
Unprompted review
Rated 1 out of 5 stars

Cheated out of ride time.

The communication was poor.
The staff who dealt with us, surprisingly the owner of the business, Al Akhaboot scooter rental, same as Octopus Jet Ski in Sharjah, was very rude.
We were cheated out of our ride time. We paid for 30minutes and got 20minutes. Very dissatisfied and disappointed.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

I had a very unpleasant experience with…

I had a very unpleasant experience with a driver named Nomi in our Safari in Dubai. From the moment we met, he was extremely rude and even yelled at me. His communication over WhatsApp was just as unprofessional! he clearly doesn’t know how to speak to people with basic respect.

To make matters worse, he falsely claimed that we were an hour late. In reality, he gave us a scheduled time and then decided to show up a full hour early. That’s not our fault. I even shared our live location to keep him informed that we were in the area. But instead of meeting us at the agreed spot, he went elsewhere and completely left the designated location.

This was an experience full of confusion, poor behavior, and total nonsense. I’ve saved all our chat screenshots and am fully ready to share them publicly to let others know how unacceptable this situation was.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Great breakfast options.

The morning breakfast at Feta is absolutely fantastic! There’s a great variety of delicious options to choose from, ensuring there’s something for everyone. The staff are warm, welcoming, and provide excellent service. Highly recomended!

29 July 2025
Rated 1 out of 5 stars

Salon under construction…

Salon is under construction so without warning we came there and were seated in room which is clearly for some other procedure. There was only 1 lady doing mani and pedi, I booked from the beginning for 2 of us. So one had to wait 1hour in order to get done and we didn’t even want both of us mani and pedi.
Totally unacceptable, there should be warning added to this Groupon that what you see in the pictures is not the reality. I would have never booked that place if I knew they are under construction.

29 July 2025

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