I have dealt with this company for years and they used to be great! Now you cannot even see the prices AT ALL, you have to send a request of your "potential" order for a quote without any clue of how... See more
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See what reviewers are saying
Bought the WiFi connekt starter kit and having failed spectacularly in trying to set it up called technical support for some guidance. Tom was incredibly helpful and walked me through the set up ste... See more
I purchased a slave unit of a powerline mains socket with wifi and was unable to get it working despite resetting it and rebooting it. I emailed the Company in the evening and received a telephone ca... See more
Amazing Service! Chris H, our account manager, is always happy to help and provides amazing customer service. We trust GroupGear as a reliable vendor and will definitely be doing a lot more or... See more
Company details
Information provided by various external sources
We are a well established Company supplying PC cabling, accessories & media accessories to the Computer, Electronic & associated industries.
Contact info
Bromsgrove Road, B63 3HJ, Halesowen, United Kingdom
- 0121 503 0666
- sales@groupgear.co.uk
- groupgear.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Darren Garner
Darren is always helpful. His response times are quick and he always go above and beyond to help, offering alternatives and advice when needed.
Our AM at Group Gear 'Darren Garner' is…
Our AM at Group Gear 'Darren Garner' is great to work with. His response time is great, his knowledge for the products is spot on and if Group gear can't provide he has always offered an alternative which is great. I haven't had any issues with delivery with my customers via Group Gear and would definitely recommend this company.
I have used Group Gear for over 10…
I have used Group Gear for over 10 years and always found them incredibly helpful.
The product quality is great - it just works! The staff are always tremendously helpful and the pricing of the kit makes it an easy choice when I am looking for cables and other bits and pieces.
We have dealt with Group Gear for a…
We have dealt with Group Gear for a long time now and always found their team, especially Julie, to be friendly, helpful and generally "on our side" whenever advice was needed. Recently we have cause to get in touch with them and the professionalism and help offered was well worth the 5 stars given.
These are my "go too" Cable Guys
These are my "go too" Cable Guys, all the staff are pro-active, Darren Garner deserves a special mention for Going above and beyond
Darren Garner deserves a day off!
Always get an answer to any email/query within minutes. Great service. Always able to get through. Extremely reliable. Pleasure to deal with Darren.
(Catherine K - XMA Chertsey)
Quality of Service from Darren & the team
Dealt with Darren and the Group Gear team for nearly 2 years now. Absolute pleasure to work with. Quick responses both via phone and Email. Level of service is always of the highest quality.
Have worked with GroupGear and in…
Have worked with GroupGear and in particular Darren for a number of years and they have been a pleasure to work with. Quick responses always keen to help and explore more into requirements to ensure they have provide the right product at the best price.
Darren is a credit to the organsation and look forward to continuing our work.
Zee
Darren Garner
Darren Garner -
Very happy with the service and commitment from Darren, its just makes my job a lot easier to do,
Darren always strives to do his best and will go that extra mile to make sure the customer comes first.
Excellent Products with superb service…
Excellent Products with superb service and customer care. Nothing else to say really.
A company is always made from its…
A company is always made from its staff. Darren is a credit to GroupGear. Excellent service all the time every time.
Darren's response times are always…
Darren's response times are always exceptional. Great to work with.
Great product
Great product, if slightly technical to set up, but just ring the help line and speak to a techie (I have been speaking to Tom) and they step you through it.
Had an issue today where the master box had frozen, Tom stepped me through it and all up and running again. Wi-fi restored all over the house.
Darren at Group Gear is really helpful…
Darren at Group Gear is really helpful and always comes back with a response very quickly with a product at a competitive price, if they dont offer the product you require they will always try and give you an alternative option.
Always have superb service off Darren…
Always have superb service off Darren and GroupGear and their portfolio of products is huge at competitive price points. Great supplier.
Darren Garner / Group Gear
Darren Garner / Group Gear
Very happy with the service provided over the years of purchasing from this company. Darren has always been fast & efficient, always willing to go the extra mile!
Thank you Groupgear!
I have been using Groupgear now for around 12 months and our Account Manager Chris Harris always provides a fantastic service. I always receive a very quick response time and I can always count on him to be reliable. Its great to work with a company that you receive a really friendly service from and always want to help.
Great service from Darren Garner
Great service from Darren Garner. Always quick to respond to enquiries, so this really help knowing when we send an enquiry through we won't have to chase it.
Darren Garner & Group gear
Darren Garner & Group gear, excellent fast responsive service. Would highly recommend.
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