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We are a web hosting provider on a mission to bring success to everyone who goes online. We do it by constantly improving server technology, providing professional support, and making the web hosting experience seamless.
24-26 Arcadia Avenue, N3 2JU , London, United Kingdom
Attention Praud and Scammer since 2024-09-18! I Dont't pay hosting and domain with this website. This company is froud and scammer, if you bought you will wast your money and time. 100% do not recommended this company and this website. I lost my money over 100$ on this website.
decided to move my site without approval or even an email. lost my database in the process and they have no backup of my database. avoid at all costs. amateur hour at this place
After making payment they ask for verification details Ez: Driver License, Passport, Utility bills and such, which is my first time experiencing like this for buying a domain name also they don't have any privacy policy url so how will be my data being manage no details of that. BeAware.
Edit:1 I did use vpn since I don’t think giving them my ip is a good idea, secondly I understand if they want to verify a person when they have doubts for a “free” domain they should just charge a dollar and return it later like any other services for verification purposes instead of asking, Driver license, passport details and lastly they still haven’t addressed the main issue where is the privacy policy url for there site and how are the data being managed?
Edit:2 My name RIMON MAN here due to my email account name also RIMON MAN so when I had created this account using google signup I gone with default naming, this is my game ign but since you guys keep pointing out let me change it to Yousof Mizi
Reply from Groundn
Hello
Our dear customer
Firstly, you did not pay a Cent
Secondly, we provide a free domain service and do not ask you to enter any payment information
We provide one free domain for each customer, but when we doubt a customer’s order, we must request verification of the data
This is your order data. You did not use a real IP or real name
IP Name: ec2-18-135-61-227.eu-west-2.compute.amazonaws.com
ISP: Amazon.com
Organization: Amazon.com
You are using rdp in the order. We must verify your identity first
You are here in the review. Your name is: RIMON MAN
In the order, your name is: Yousof Mizi
How can we not doubt you?
Also, you are not obliged to send any documents
This is a free service, do not say that you paid anything
--------------
Can you respond regarding your name in the order and your name here?
Also the terms and conditions page here
https://www.geekspen.com/terms-of-service.php
Terms of free service
16.1 We provide some free services and do not ask the customer to add or pay any money or payment data.
17.2 Sometimes, when a client uses proxy programs, we have the right to request verification of the client’s data, such as a passport, national ID, or driver’s license. If the customer refuses to provide the data, another method can be used, such as paying $1 for verification, and then the amount will be returned to him within 3 days..
18.3 All customer data is encrypted. All verification data is automatically deleted after verifying the customer’s identity, and we do not save any customer data..
thanks for understanding
Customer Services helped me too much. Thank you so much. Answered my all questions clearly and fastly. I am so glad to work with them. They have really good options for pick.
I advise everyone to deal here
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