The presentation was excellent and smooth. Just one thing. If customer choose no to take additional offers or special you shouldn't push the issue. Some buyers just want to get to the end asap.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Before I received my grounding sheet, I was in a habit of staying up late and staying in bed until around noon. About the first week into sleeping on it, I didn't notice any changes in my sleeping hab... See more
Company replied
My wife and I have had this product for about (3) weeks and have noticed slightly more sustained energy during the daytime as well as better sleep. For me personally, I have headaches, off and on for... See more
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First the products really do help my knee joint pain and swelling caused by pseudo gout. Second I mistakenly paid my bill twice and Natalie at Ground well quickly sorted out my over payment and immedi... See more
Company replied
Company details
Written by the company
Affordable, premium grounding mats and grounding bed sheets.
Contact info
4533 MacArthur Boulevard Newport Beach, 92660, Newport Beach, United States
- support@groundingwell.com
- groundingwell.com
4.0
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I'm disgusted with these strips of thin fabric
I'm disgusted. I watched every video and ordered a queen sheet. I bought two. I get them and they are not sheets! They're thin 18 inch by about 8 feet strips of material that don't stay in place because they're not sheets, aka bedsheets! That I ordered. I'm not happy with my purchase and feel like I've been had. No wonder my bank flagged your company. I am waiting on an answer to my email.
3 September 2026
Unprompted review
Reply from Groundingwell
Hi Marilyn,
We’re very sorry to hear that you’re disappointed with your purchase, and we understand why receiving the product you described was frustrating.
Upon checking your order details, we can confirm that you ordered our Regular Sheet, which measures 104.3" x 19.7" (265 cm x 50 cm). This design is intended to be placed across the bed and is wide enough to fit across all standard mattress sizes. The bedsheet size is indicated on our website for reference. We're sorry if this information was not noticed during the purchase.
To provide more details, we actually offer two types of sheets: our Fitted Sheet and our Regular Sheet, and they differ in both design and pricing. The product details and pricing are displayed on our website before placing an order.
If you're looking for full mattress coverage and a more secure fit, we also offer Groundingwell Full Fitted Bedsheet, which comes in different sizes, and you may refer below for the sizes available:
✓ Twin (W 99cm x L 203cm x D 30 cm)
✓ Full (W 137cm x L 203cm x D 30cm)
✓ Queen (W 153 x L 203cm x D 31cm)
✓ King (W 198 x L 203cm x D 33cm)
✓ Californian King (W 183 x L 213cm x D 30cm)
For more information, you may refer here: https://www.groundingwell.com/products/groundingwell-fitted-sheet
If you are interested in arranging an exchange for a fitted sheet or taking advantage of our 90-day money-back guarantee, provided that the order is still within 90 days from the order delivery date, we would be more than happy to assist you. Please note that you will be responsible for covering the cost of return shipping and for the price difference when opting for exchange.
We have already responded to your email and provided the same option for resolving this concern. Please check your inbox, including your spam or junk folder, for our response. If you have any questions or would like further assistance, you can respond to our email and we'll be happy to help.
I love my sheet and I have better…
I love my sheet and I have better sleep and it has helped with my leg pain as well as my back pain.
I just sent a question to you about my 2 orders 1 received a full sheet and the next only a strip of sheet. Only to know why and what was the difference in price. When I went to view my product it didn't show the price of the first one or a picture of it . Thank you, Eleanor Chan
5 August 2026
Unprompted review
Reply from Groundingwell
Hi Laura,
We’re so happy to hear that you love your sheet, are sleeping better, and have found it helpful with your leg and back pain. We truly appreciate you sharing your experience with us.
Regarding your order concern, we actually offer two types of sheets: our Fitted Sheet and our Regular Sheet, and they differ in both design and pricing. The product details and pricing are displayed on our website before placing an order.
That said, we understand you mentioned that you weren’t able to see the details or pricing when viewing your order. We’d be happy to look into this further and clarify the differences between your two orders.
Please email us at support@groundingwell.com with your order details and include “Trustpilot Review” in the subject line. This will allow us to locate your orders and provide you with more information. At the moment, we couldn't find any orders linked to this review.
We will be waiting for your email.
Sleeping soundly!
Can’t sleep without my grounding sheet! Restful sleep!
1 September 2026
Unprompted review
Reply from Groundingwell
Hi James,
Thank you so much for sharing this. We’re thrilled to hear that your grounding sheet has become such an important part of your nightly routine and that you’re enjoying more restful sleep. We truly appreciate your support.
It was very easy to place my order
It was very easy to place my order. That was the main reason why I ordered 2 sets of sheets at a reasonable price, I also ordered an additional mat
3 September 2026
Unprompted review
Reply from Groundingwell
Hi Kendall,
We’re thrilled to hear that you found the ordering process easy and that you decided to order two sets of sheets along with an additional mat. We truly appreciate your support and hope you enjoy your GroundingWell products.
Very easy to order but hope it works…
Very easy to order but hope it works for me
4 September 2026
Unprompted review
Reply from Groundingwell
Hi Jennifer,
We’re glad to hear that you found the ordering process easy. We truly hope our product works well for you, and we appreciate you giving GroundingWell a try.
QUICK AND ONEST ANSWERS
4 September 2026
Unprompted review
Reply from Groundingwell
Hi Ronald,
Thank you for your feedback. We’re glad you found our answers quick and honest. We truly appreciate your support.
The ease of ordering and navigating the…
The ease of ordering and navigating the website. Looking forward to your grounding product.
3 September 2026
Unprompted review
Reply from Groundingwell
Hi KIT,
We’re thrilled to hear that you found our website easy to navigate and the ordering process seamless. We hope you enjoy your grounding product and have a great experience with it.
Ordering Experience
Ordering Experience
I recently ordered grounding sheets from Grounding
Well. they had a buy one get one free and a free mat. The cost was very inexpensive so I ordered. The ordering process was smooth. Additionally once I ordered they kept me updated via emails to advise where the order was, which was very considerate. I would recommend Grounding Well to family and friends without hesitation.. I expect to receive my order in my county next week with great anticipation.
28 August 2026
Unprompted review
Reply from Groundingwell
Hi Vernita,
We’re delighted to hear that you had a smooth ordering experience and appreciated the regular email updates about your order. It’s fantastic to know you found the offer great value and would confidently recommend to your family and friends. We truly appreciate your support.
Excellent Customer Service
Natalie was super friendly and so prompt at replying to my questions.She helped me out and reassured me when I gave the wrong address for delivery.She fixed the problem pronto!
Amazing service.I have only had one night on my grounding sheet but already contemplating buying a mat also.
I have also recommended this product to friends and will continue to do so.
Thanks for a great nights sleep!
My wee dog loved it too! He never moved all night which is most unusual 😆
Oh and super fast service too!
31 August 2026
Unprompted review
Reply from Groundingwell
Hi Bridget,
We’re delighted to hear that our customer service agent was able to assist you promptly and resolve the delivery address issue for you.
It’s fantastic to hear that you’ve already had a great first night with your grounding sheet, and we’re so happy that your wee dog enjoyed it too. Thank you for recommending GroundingWell to your friends and for considering adding a mat to your collection. We truly appreciate your support.
the order was easy and the staff made…
the order was easy and the staff made sure it was safe that i was able to use the mat before ordering since i have a vagal nerve stimulator (also checking with my neurologist) thank you for your help.
2 September 2026
Unprompted review
Reply from Groundingwell
Hi James,
We’re glad to hear that your ordering experience was easy and that our team was able to assist you in making sure the mat was suitable for you before ordering. We also appreciate you taking the extra step to consult with your neurologist. Your safety and peace of mind are very important to us.
Ordering was Quick and easy
1 September 2026
Unprompted review
Reply from Groundingwell
Hi Ronald,
We’re so glad to hear that your ordering experience was quick and easy. We truly appreciate your support.
Very easy website to navigate…
Very easy website to navigate especially for someone mid 70's. Thank you and looking forward to receiving our Grounding Well Sheet.
2 September 2026
Unprompted review
Reply from Groundingwell
Hi Warren,
We’re so glad to hear that you found our website easy to navigate. We truly appreciate your support and hope you enjoy your grounding sheet once it arrives.
Helpful video reviews
The video reviews of the grounding sheet were very positive and helped me to decide that it would be helpful for me. I can't wait to try my grounding fitted sheet.
1 September 2026
Unprompted review
Reply from Groundingwell
Hi Laura,
We’re thrilled to hear that the video reviews helped you make your decision. We hope you enjoy your grounding fitted sheet and have a great experience with it. We truly appreciate your support.
Very helpful- my third order with this…
Very helpful- my third order with this company. Great product and enjoy my sheets. HL Canada
1 September 2026
Unprompted review
Reply from Groundingwell
Hi Helen,
Thank you so much for your continued support and for making your third order with us. We’re delighted to hear that you’re enjoying your sheets and are happy with our products.
Things were well explained..videos very…
Things were well explained..videos very helpful and ordering was an easy process
31 August 2026
Unprompted review
Reply from Groundingwell
Hi Kim,
Thank you so much for your wonderful feedback. We’re delighted to hear that you found the information clear, the videos helpful, and the ordering process easy. We truly appreciate your support.
The website was very informative about…
The website was very informative about their products, including the science behind them. Ordering was fast and easy. I even received a separate email asking if the shipping address was correct. If this product does help, I will definitely order more of them.
30 August 2026
Unprompted review
Reply from Groundingwell
Hi Susan,
We’re delighted to hear that you found our website informative and the ordering process quick and easy. We also appreciate you mentioning our shipping address confirmation—it’s all part of making sure your order reaches you smoothly.
Excellent product, excellent people. Excellent service. What else is there to say??
So i've spoken to Natalie, at least a half dozen times. Very informative.
Very helpful. And of course very knowledgeable. She is a wonderful asset to the company. I can't say enough positive things about her!!! Really appreciate her feedback when I send questions..John
30 August 2026
Unprompted review
Reply from Groundingwell
Hi Jack,
We’re thrilled to hear that our customer service agent has been so helpful, informative, and knowledgeable throughout your interactions. We’ll be sure to share your kind words. We truly appreciate your support.
ordering is a 'doddle'. it is just so smooth.
placing the order was so smooth and easy. there was no mistaking which questions you answered and how to answer them, it was just so simple. I am now excited to receive the goods that I have ordered. I am hoping they provide a good night's sleep for myself and my son, as we both have spinal problems.Whoo hoo.
27 August 2026
Unprompted review
Reply from Groundingwell
Hi Iris,
We’re delighted to hear that you found the ordering process smooth, clear, and easy. We truly appreciate your trust in us and hope you and your son enjoy your new products and have many restful nights ahead.
First time buyer.
Hello I would’ve bought two mats but it showed that it only came with one cord so that’s why I got only one. I wanted to give one as a gift
29 August 2026
Unprompted review
Reply from Groundingwell
Hi Leonard,
Thank you so much for your feedback and for choosing GroundingWell as a first-time buyer. Just to clarify, each mat comes with its own grounding cord, so if you order two mats, you will receive two cords—one for each mat. We’re glad to hear you were interested in gifting a mat. We truly appreciate your support and hope you enjoy your new mat.
I bought the Groundingwell sheet for my…
I bought the Groundingwell sheet for my partner who had consistent poor quality sleep, therefore me also. I was concerned the sheet was not working and reached out to the team to enquire about this. They responded on the weekend, which itself is amazing, and have given me explicit directions to follow re the earth connection to ensure maximum benefit is achieved. I have also bought one for my daughter's birthday in September as she has health issues and look forward to her benefiting from a great nights sleep also. My order arrived promptly. I highly recommend Groundingwell as a highly ethical company with an excellent product and fantastic customer service
.
30 August 2026
Unprompted review
Reply from Groundingwell
Hi Joy,
We’re delighted to hear that our team was able to assist you and provide clear guidance on ensuring your sheet is properly connected. We truly appreciate your trust in GroundingWell, and we’re especially touched that you’ve chosen a sheet as a birthday gift for your daughter. We hope you and your family enjoy many restful nights ahead. Thank you again for your kind words and recommendation.
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