Grounded Footwear Reviews 

85
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with orders, including non-delivery, incorrect items, or shipments to wrong addresses. The return process was frequently described as a nightmare, with people struggling to get returns accepted, facing unexpected shipping costs, or encountering unresponsive customer service. Product quality was also often disappointing, with shoes described as flimsy, lacking support, or wearing out quickly. However, some customers noted positive aspects, praising the shoes for being comfortable, lightweight, flexible, and well-fitting. A few people also found the company's customer service excellent and helpful.

What people talk about most

Product

Customers had ambiguous experiences with the product, with some expressing satisfaction, while others... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some praising products as well-made, comfortable, and... See more

Order

Reviewers express significant dissatisfaction with their orders, citing issues such as delayed shipping and... See more

Return policy

Customers consistently express dissatisfaction with the return policy, describing the process as a... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the support team as... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The sole began to separate after about 5 days of mostly indoor wear. I also noticed they were being sold at Walmart for about 85% less (which they denied knowledge of). The customer service rep initia... See more

Rated 2 out of 5 stars

I got the black barefoot Grounded shoes ... not sure exactly what they're called and the webpage I found doesn't specify. Nor does it have a way to leave a review, so I don't know where they got the r... See more

Rated 2 out of 5 stars

These shoes are extremely lightweight and flimsy. THey are comfortable and I like them fine for in-house wear, could never wear wore out, so my large toe is exposed.hem outside. Also do not hold u... See more

Rated 2 out of 5 stars

Returning a pair of shoes is a nightmare. I wouldn’t purchase from them again because of their customer service.


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1.9

Poor

TrustScore 2 out of 5

85 reviews

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No history of asking for reviews

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1.9

All reviews

(85)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

Don’t buy. You won’t be able to cancel

I read a couple of reviews from other sites that stated these were good shoes. However, the following morning I read more unbiased reviews. I emailed to ask for a refund. Although my order showed as “processing”, as it was less than 12 hours after purchasing them, they told me they had already shipped. As someone else mentioned, after several emails, with many attempts to lower the price, I got nowhere. I called because their website did not show as shipped either. I was told the shoes had already left the warehouse. I would receive an email soon with the tracking number. I could return them after emailing them AGAIN to tell them I want to return them, and I would get a refund when they arrived back to them. I wish Amazon Prime shipped as quickly as this company. 🙄

5 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam artists

They do not take back any shoes unless you have your USPS tracking number. They will not send back the shoes or refund your money even if you sent all of your information in the box when you sent back the shoes & the shoes are ugly. DO NOT BUY!!!! Scam, fraud, cheaters.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Shoes came in and they are not GREAT

Shoes came in and they are not GREAT! Say there is a 30-day guarantee but reviews I read (and you would think I should know better to read after I GET the product) say you won't get your money back. I have found Synoshi and other companies that make their products look great online have all kinds of ways to not refund. Synoshi makes you send the items back to GERMANY when they are shipped from the Northeast! So, let's all quit ordering these gimmicky things and stick with verifiable companies who actually answer their phones!

30 October 2024
Unprompted review
Rated 1 out of 5 stars

The picture of the shoes is not…

The picture of the shoes is not accurate, the will not stand up, they are cloth and worthless and then when you send them back they drag it out and then say you have to have a tracking number to get a refund which is impossible so it's a scam.

1 October 2024
Unprompted review

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