I have been buying Grosvenor shirts for about 10 years. I spent a number of years living in London before returning to Australia almost 3 years ago. I appreciate that such a great product range is no... See more
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I have many Grosvenor Shirts. As you would expect from a boutique, Jermyn Street shirt manufacturer, they are all of excellent quality. But what sets their shirts apart are the extra detail -... See more
Company replied
Grosvenor shirts are of good quality and tailoring. Delivery is quite fast and professional. I've rated 5, no doubt. However, the actual shirt's dimensions are slightly smaller than declared. For ex... See more
Gorgeous fabrics, perfect fit, wonderful, friendly service. Can’t do any better! Deserves 100 stars!!! Plus now we can purchase online, although shopping at the Grosvenor shop is part of the fun of vi... See more
Company details
Information provided by various external sources
At Grosvenor we pride ourselves on designing and manufacturing all our luxury shirts in the United Kingdom, both our Ready to Wear and Made to Measure shirts are created with home grown talent and craftsmanship to bring you the very best in quality and design. Grosvenor Shirts. Exclusively British
Contact info
18-19 Jermyn Street, SW1Y 6LT, London
- 028 71 883703
- customerservices@grosvenorshirts.com
- grosvenorshirts.com
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I received my order the following day…
I received my order the following day even though I didn't pay for next day delivery. I will recommend Grosvenor shirt services to anyone.
Absolutely beautiful quality shirts.
Prompt service and excellent quality
An excellent and efficient service
An excellent and efficient service. The only shortcoming is I that would have preferred a faster delivery.
Shocking Customer Service Unprofessional and Total Lack of Concern
Appalling Customer Service. Paid £12 for one shirt to be sent Special Delivery Guaranteed Next Day. Tracking Number not recognised. Supposed to be delivered by 1 on Fruday. Nothing. Emailed them. Response? Nothing we can do Warehouse closed until Monday. If it turns up let us know! (Exact words). Absolutely unprofessional, uncaring and disinterested! Still no shirt. Was for a party on Saturday night.
Speedy response.
Excellent service and product
Excellent product as always
Excellent product as always
Superb customer service.
Best shirts ANYWHERE!!
Gorgeous fabrics, perfect fit, wonderful, friendly service. Can’t do any better! Deserves 100 stars!!! Plus now we can purchase online, although shopping at the Grosvenor shop is part of the fun of visiting London!
disappointing
Ordered on a Wednesday and paid extra to be delivered before going on holiday on the Sunday. Shirts arrived on Monday after a had left the uk.

Reply from Grosvenorshirts
AShirt great
AShirt great. Freight cost horrific. Awaiting credit for second shirt that was paid for but could not be supplied
Quick service lovely material will be…
Quick service lovely material will be buying more.

Reply from Grosvenorshirts
Made to measure # great service #…
Made to measure # great service # quality shirt # perfect fit # proud dad #

Reply from Grosvenorshirts
Excellent quality
Excellent quality, perfect fit and really quick delivery

Reply from Grosvenorshirts
Fantastic
Great Service and Quality of product. Highly recommend them.

Reply from Grosvenorshirts
Good service
Good service, prompt delivery. Shirts were not the quality I hoped for the price paid to be honest.

Reply from Grosvenorshirts
Great quality british made short
Great quality british made short, fits superbly. Great colour/pattern.
Prompt delivery,
Will certainly buy again

Reply from Grosvenorshirts
First rate shirts
First rate shirts. Delivered to Switzerland a couple of days after placing the order. Size guide is spot on.

Reply from Grosvenorshirts
Very pleased great service
Excellent service and a quality…
Excellent service and a quality product. Thank you.

Reply from Grosvenorshirts
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