Groomhere Reviews 

733
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 293 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the product's performance, highlighting its ease of use and the close shave it provides. People appreciate the convenience of the shaver, finding it quick to use and easy to clean, especially with features like magnetic heads. Reviewers also frequently praise the customer service for being responsive and helpful, often sending replacements for faulty items. However, some customers also noted issues with product quality, reporting that shavers broke or felt cheap after a short period. A few other people also felt that the product did not live up to its advertisements, failing to provide a close shave or pulling hair. Delivery service was a common point of frustration for some, with reports of long waiting times, missing items, and incorrect deliveries. Additionally, some reviewers expressed dissatisfaction with customer service regarding return processes and unhelpful responses.

What people talk about most

Product

People report ambiguous experiences with product, with many expressing satisfaction, praising its... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing satisfaction, describing the... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the product easy to use,... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting negative experiences, citing... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising quick deliveries... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a men’s grooming kit for my husband (didn’t even know there was a women’s version) they sent me the women’s one by accident and told me the only difference between the two kits was clipper... See more

Rated 3 out of 5 stars

Was bought G2 for my bday in August 24, by June 25 the central blade had come apart and had to be put back together each time to use the clippers and I couldn't lift them off my head fkr the whole sha... See more

Rated 3 out of 5 stars

The shaver is smart and easy to use, it’s not as good as the videos show, if you go that fast you won’t shave much. The large head isn’t as good as it looks, I need to finish shaving with the muc... See more

Rated 4 out of 5 stars

Initially very angry as it took a month for it to be delivered (ordered 4th december)! BUT it never arrived! Communication with groom was quick and very helpful. Turns out it was yodel messed up groo... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

733 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(733)

278 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love this product

Absolutely love this product. Had mine a year now and I’ve just recently bought the newer blade which is magnetic and is so easy to use and close to my head. Best on the market by far.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

The groom here body shaver is a…

The groom here body shaver is a brilliant piece of kit. Ive tried lots of different shavers this is by far the best one so far.The new 7 head magnetic shaver head is great for a close shave and so easy to clean .Groom here is also a great company to deal with,top service

15 November 2025
Unprompted review
Rated 5 out of 5 stars

The best of them all.

Having tried numerous head shavers, I find the Trim Pod to be the best by far. Easy charging, long battery life and easy to clean. It comes with various attachments which are easily interchangeable. Really impressed with the Trim POD, highly recommend it.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Wish I knew about this years ago

If you don't purchase this item your missing out !!!!!! 1000% recommend!!! Subscription on for every 8 weeks for the new blades !!!!

I wish I heard about this years ago the amount of money I could have saved from razors 😑

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Poor design means its unusable

The central head on the 7 head attachment is so difficult to attach, that most of the time I just don’t bother using it.
It’s been really poorly designed.
Wish I hadn’t wasted my money.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Best shaver I have ever had

Best shaver I have ever had. Does what it says on the box. Good shave, easy to keep clean and charge lasts quite a while. Would defo recommend and also the hygiene plan as good to have regular new heads

17 November 2025
Unprompted review
Rated 1 out of 5 stars

SUBSCRIBE TO RECEIVE NOTHING

SUBSCRIBE TO RECEIVE NOTHING

I’ve been paying a subscription and not receiving items

You can’t contact groomhere customer service

It’s shocking how they treat you

You do get an email stating product delivery is delayed
Then nothing

They ignore emails requesting refunds or replacement

Don’t be scammed

14 November 2025
Unprompted review
Rated 5 out of 5 stars

First class

L.
starstarstarstarstar
Very good product and so easy to use and clean due to the magnetic head perfect for people like myself who has a disability and can’t use hands properly also very quick delivery and very responsive to any questions you may have. Shaver is excellent and gives a very very close shave would recommend 1 million percent Also buy from trimpod itself don’t go to amazon because they are cheap copies it says trimpod 3.0 but they are not the real thing I know because I fell into that trap

1 November 2025
Unprompted review
Rated 3 out of 5 stars

So I got the groom 3.

So I got the groom 3.
Tried today on my legs for first time.
Reason im giving a 3☆ is im not nice & smooth
Really disappointed tbh.
Waste of money really.

9 November 2025
Unprompted review

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