GrogTag Reviews 2,890

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like custom coasters and labels meet or exceed expectations. Many appreciate the ease of use of the website and design tools, making the ordering process straightforward and enjoyable. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quicker than anticipated. However, some customers experienced issues with shipping, particularly when paying for expedited delivery, finding that their orders still took longer than expected. A few people also mentioned a change in label material, preferring the previous thicker, single-sheet labels over the current thinner ones, which they found more difficult to apply without wrinkles.

What people talk about most

Product

People report positive experiences with product quality and design. Customers are very pleased with the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick turnaround from... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and navigation of the... See more

Order

Reviewers mention positive feedback about order. Customers praise the quick turnaround from order to... See more

Based on these reviews

Rated 5 out of 5 stars

Used my own design. Good instructions for dimensions, resolution, file type to upload. Good price. Shipped 3 days after order. Arrived 5 days later (selected cheapest shipping option). V... See more

Company replied

Rated 5 out of 5 stars

ordered 55 custom coasters for a birthday party and they turned out beautifully. was concerned about a delivery window so i chose 1-2d usps and the package arrived 1 week later. impressed. will order... See more

Company replied

Rated 5 out of 5 stars

These guys were great, super easy UI on the website, super easy to pay, I designed from a template on the site, easy to navigate and change, easy to design myself, and the order arrived quicker tha... See more

Company replied

Rated 5 out of 5 stars

Todd at GrogTag was very helpful in helping us refine the design of our label and evaluating our graphics to make sure they were of an appropriate resolution. Our order was processed in a timely... See more

Company replied


Company details

  1. Custom Label Printer
  2. Commercial Printer
  3. Digital Printer

Information provided by various external sources

Customizable, re-usable labels for beer and wine bottles. Finish off your home bar with a personalized coaster, tin tacker, or tap handle. GrogTags are great for weddings, parties - any time!


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Quick and easy upload and edit

Quick and easy upload and even editing that upload was easy. I was impressed with the quality and the price was very affordable! I will be using GrogTag for next years labels as well.

27 January 2026
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Reply from GrogTag

Thanks for the review!

Rated 5 out of 5 stars

I always design my own wine labels and…

I always design my own wine labels and it is easy to upload them. Order was completed promptly and labels look great in wine. Labels go in easy and pull off easy if you want to recycle bottles.

19 January 2026
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Reply from GrogTag

Thanks for the review, Mark!

Rated 5 out of 5 stars

Small Initial Trial

This was a small initial trial with your most basic label. Initial reviews are good.

While ordering, it was difficult to see exactly what the final label would look like on the bottle. A 3-D rotatable simulation would be an awesome added feature.

9 January 2026
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Reply from GrogTag

Hi Stan - thanks for the feedback. We do have a 3D rendering tool. When you are in the template editor you can click the RED 3D box in the top right. Cheers!

Rated 5 out of 5 stars

When I had ordered some beer labels for…

When I had ordered some beer labels for my christmas beer, I had put down next day air shipment despite the potential for a 5 day order procurement time. These labels showed up in 2 days, before Christmas and gave me time to label my annual beer. First time using this company, but it won't be my last. Thank you.

23 December 2025
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Reply from GrogTag

Thanks for the kind review, Alex. We are always happy to try and rush orders for special occasions. Just email support@grogtag.com for help! Cheers!

Rated 5 out of 5 stars

Amazeballs, from design to actual labeling process. Exceeded expectations.

These guys were great, super easy UI on the website, super easy to pay, I designed from a template on the site, easy to navigate and change, easy to design myself, and the order arrived quicker than expected, CA to MA, something like 4 days, a week before christmas!
Labels turned out amazing, super easy to use, really sticky, BUT also super easy to peel off. Hard to describe, because they go on like they're not going anywhere, but they do actually just peel off easily.
Definitely using them again. GREAT VALUE
A+++

16 December 2025
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Reply from GrogTag

What's a great review, Darryl. Thank you for giving us a shot!

Rated 5 out of 5 stars

I've been using GrogTag for 6 years

I've been using GrogTag for 6 years, doing everything from designing my own label to using their various templates.

I've consistently been pleased with the work results I've gotten each year. I look forward to supporting them in the future, whenever I make gifts for the holiday season.

11 December 2025
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Reply from GrogTag

Thank you for the kind word and review, Bryan!

Rated 5 out of 5 stars

Awesome experience start to finish

Awesome experience start to finish. Great online software to help design the final product and good value. Professional results!

18 December 2025
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Reply from GrogTag

Thanks for the review, Tom!

Rated 5 out of 5 stars

Missing package

I am updating this review to 5 stars. A neighbor finally brought my package to me but in the meantime, Grogtag folks reprinted the labels and we’re going to ship at no charge. Thank you Grogtag for the outstanding customer service. I highly recommend Grogtag for your label needs.

My package claims to have been delivered on the 12th but was not in my mailbox. I realize this is probably a USPS problem. Nevertheless, I do not have the product I paid for.

8 December 2025
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Reply from GrogTag

Hi Mike - Yes, this is a USPS issue and thanks for giving us a chance to resolve this for you. We will work with you directly to get this resolved.

12/16 Update: Mike - I've sent you a couple emails trying to resolve your missing package. Please respond back or email support@grogtag.com. Thank you

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