Groff's Automotive Co. Reviews 

170
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

These guys are honest and to the point. Dave did the work on my vehicle, fairly and thorough. The work consisted of mostly serviceability inspection (as the vehicle is just shy of forty years old)... See more

Rated 5 out of 5 stars

Groffs has always been knowledgeable and able to accommodate any repairs we needed. They are always attentive to the customers inquiries and very friendly. As for the customer service, they rank first... See more

Rated 5 out of 5 stars

Total Professionals, Excellent Service with Very Detailed Oriented Staff. I can count on these guys doing what is "Right" for my vehicle and Me. Always helpful and knowledgeable of maintenance and urg... See more

Rated 5 out of 5 stars

This is the only place in CO that you need to bring your vehicle. Everyone here is very friendly and professional. We have taken both our vehicles here for three years now. The professionalism extends... See more

Company details

  1. Auto Repair Shop

Information provided by various external sources

Groff's Automotive Co. has been providing Colorado Springs and the surrounding areas with quality auto care on all domestic and imported cars since 1956.


Contact info

4.9

Excellent

TrustScore 5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(170)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My 1965 Mustang needed steering…

My 1965 Mustang needed steering repairs. I spoke with Mike at Groffs, he advised what parts would be needed. I purchased the parts, He and Leroy had to do some custom work to make the parts work properly. It was done to my satisfaction in a minimum of time

5 September 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

The communication that Sam had provided was above and beyond! Even when the news was not so great he still called, took the time to explain it and gave his opinion on my best options. They did a great job in a difficult situation. I am extremely grateful to the Groff Team. Thanks folks!!

24 July 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

I had a great experience at Groff’s. I was planning on the repair of my truck to take a few days. Instead it was finished in one day. They are very professional to work with.

21 July 2020
Unprompted review
Rated 5 out of 5 stars

These guys are honest and to the point

These guys are honest and to the point. Dave did the work on my vehicle, fairly and thorough.

The work consisted of mostly serviceability inspection (as the vehicle is just shy of forty years old). Dave's work and feedback was prompt, honest and detailed, pointing me in the right direction to continue work on my ride. He gave me additional advise and options from which to jump moving forward.

9 July 2020
Unprompted review
Rated 5 out of 5 stars

This is the only place in CO that you…

This is the only place in CO that you need to bring your vehicle. Everyone here is very friendly and professional. We have taken both our vehicles here for three years now. The professionalism extends beyond basic maintenance. We had a timing belt replaced in WA and wouldn't you know it, it was failing. No fault to the original garage, but failing nonetheless. Groff staff went above and beyond and contacted that garage and made all the arrangements to service and replace the faulty timing belt. I cannot say enough nice things about this shop. Everyone should be bringing their vehicles to Groff's Automotive!!

30 June 2020
Unprompted review
Rated 5 out of 5 stars

Very honest and upfront with me

Very honest and upfront with me. Worked hard to give me options and save me money. Made sure I understood all problems with my vehicle so I could make the best decision on my repairs.

24 June 2020
Unprompted review
Rated 5 out of 5 stars

Awesome crew

The staff and mechanics @ Groffs automotive shop are incredible and very knowledgeable in all engines. They got my 98’ Ford truck ready for an emergency road trip and let me know what parts I needed for future repairs and they made an appointment for me in the future to accommodate my busy schedule. If you need a trusted mechanic who is not looking to gouge you, then go to Groff‘s Automotive in Security. You will have peace of mind on the road!

20 June 2020
Unprompted review
Rated 5 out of 5 stars

Oil change business told wife she…

Oil change business told wife she needed her brakes done, Groff's told us she didn't, save us hundreds of dollars, truly appreciated, very professional run business, will be sure to return to Groff's when their services are needed.

6 June 2020
Unprompted review
Rated 5 out of 5 stars

Simple Repair that Could Have Gone Wrong

According to the tow truck driver, he thought I needed a new alternator (as well as my brother). I don’t much about engines and rely on the honesty of a mechanic to properly diagnose the problem. Groff’s diagnosed it was a completely dead battery. Not even enough voltage to run the diagnostic computer. I brought a replacement battery and they called to say it was just the battery, not the alternator. A dishonest business could have replaced and charged me for an alternator I didn’t really need. This is why I have always gone to Groff’s. They are trustworthy and honest about what is necessary. I appreciate their business ethics and professionalism. In this COVID time, businesses are making money dishonestly from desperate people. Not ever the case at Groff’s; during a crisis time or otherwise. Thank you for getting me back on the road!

28 May 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look