Grivet Outdoors Reviews 

262
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality and availability, often finding exactly what they need at competitive prices. Many people also highlight the fast and efficient delivery service, with items arriving promptly and in good condition. The ordering process is generally described as easy, leading many consumers to express their intent to purchase again. However, some customers also noted issues with receiving incorrect or damaged products. These experiences included shoes arriving filthy or with incorrect components, products not matching their online description, and receiving the wrong size.

What people talk about most

Product

People report positive experiences with product, often praising the fast delivery and the accuracy of their... See more

Delivery service

Customers are generally satisfied with the delivery service, frequently praising the fast and timely... See more

Order

Users describe ambiguous interactions with order, with many finding the ordering process easy and receiving... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the fair, good, and great... See more

Service

Reviewers mention positive feedback about service, with many customers highlighting prompt and excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super comfortable, great support, and they look awesome. A tiny bit stiff on day one, but they broke in fast. Really happy with this pick!

Rated 5 out of 5 stars

It would be nice to know what product I’m reviewing, but I’m guessing my Hoka Arahi 7’s, which I absolutely love and arrived quickly and accurately. Help a girl out, though. It’s the holidays and I’m... See more

Rated 5 out of 5 stars

I purchased online a pair of Brooks Glycerin 21 running shoes. Website was extremely easy to navigate. Price was very competitive!!! I would use Grivet again!!!

Rated 5 out of 5 stars

I was able to replace my favorite pair of shoes for the third year in a row… Grieve offered an extremely competitive price compared to other places. The shipping was fast no nonsense transaction.


Company details

  1. Running Store
  2. Sporting Goods Store

Information provided by various external sources

Grivet Outdoors is dedicated to helping people pursue their passion. We want to provide you with everything you need for your journey. With a wide array of running and trail shoes, climbing gear, outdoor and athletic apparel, we're here to help you improve your life through the outdoors.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

262 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(262)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Never received my order.

Never received my order, but received a message that they saw my order was not delivered and they promptly refunded my money.

19 June 2025
Grivet Outdoors logo

Reply from Grivet Outdoors

Hi Nadja, I'm sorry to hear this! It looks like you were already refunded for this order. The package seems to have gone missing while on its way to you. We do have more of the Goodr sunglasses you ordered, if you'd like to place another order! We hope you can give us another chance!

Rated 5 out of 5 stars

I was looking for an older model shoe…

I was looking for an older model shoe that fits me better than the newest rendition. Was afraid I wouldn't find it anywhere. When I found it here, I bought two pairs!

18 June 2025
Grivet Outdoors logo

Reply from Grivet Outdoors

Woohoo! Thanks for shopping with us; we know how that goes, when they update a shoe model and the old one just worked better for you! Glad you were able to stock up.

Rated 1 out of 5 stars

I really would not recommend shopping…

I really would not recommend shopping here, they had a brooks hyperion max 2 on sale, that a friend posted and that several of us in the community placed orders for. Heard nothing for a few days and then payment confirmed and out of nowhere the order cancelled without any communication, highly recommend staying away from here!

7 July 2025
Unprompted review
Grivet Outdoors logo

Reply from Grivet Outdoors

Hey Abdul, we're so sorry about this! We're a small business in Memphis, TN and our customer service team doesn't work weekends - hence the delay in contacting you until Monday morning that we weren't able to fulfill your order. We've got big shoes sales all the time - we hope you check us out again soon!

Rated 5 out of 5 stars

This company is terrific

This company is terrific. I received a pair of shoes that I haven’t been able to buy for over a year as the company was not making them anymore !
I have orthopedic insert a so these shoes were very important to me ! I am still in awe that they made it happen ! Thank you !

18 June 2025
Grivet Outdoors logo

Reply from Grivet Outdoors

Hey Susan, thanks for shopping with us! Glad you were able to snag a new pair of some old favorites!

Rated 5 out of 5 stars

I ordered a sale shirt that I couldn’t…

I ordered a sale shirt that I couldn’t find anywhere else in May 2025. Item was shipped fast and arrived correctly and in perfect shape. I can only speak for myself but I had a perfect order experience with Grivet Outdoors. My only criticism is the website could be a little easier to use and include more pictures when browsing items.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Unreal

I ordered my shoes on April 21, 2025. I am supposed to receive them May 6, 2025, which is tomorrow. Ridiculous.

21 April 2025
Grivet Outdoors logo

Reply from Grivet Outdoors

Hey there, we've sent our customer satisfaction team digging into this to see what happened! We're so sorry for the less-than-stellar experience. Thanks for letting us know so we can work hard to improve!

Rated 1 out of 5 stars

Very disappointed

Very disappointed. The shoes did not fit and when I returned them I was charged $8.95 for shipping plus a 15% restocking fee. Most companies do not charge anything.

18 April 2025

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